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975 posts

Ultimate Geek
+1 received by user: 39


# 175023 14-Jun-2015 19:36
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I am suddenly getting a Netflix error message requesting me to re login in. This worked fine for months but last couple of weeks every time I start up Chrome and go to Netflix it says oops something wrong please logout and re log in. Once I do that everything is fine until the next time I start up Chrome and go ro Netflix. Anyone else experiencing this?




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783 posts

Ultimate Geek
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  # 1324938 15-Jun-2015 12:45
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Have you tried clearing the browser cache?




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956 posts

Ultimate Geek
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  # 1324963 15-Jun-2015 13:27
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Netflix NZ or from overseas?

I did have some experience where the Smart TV (LG) was often logged out. This started a month or two ago, and seemed to get worse up to the point where it failed completely (would login but not play anything). Last week I ended up removing the app, 'logging all devices out' from the web interface and reinstalling and it seems to have fixed it. Getting a fresh start seems to be the key so clearing the browser cache as suggested above sounds like a good idea.




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  # 1325006 15-Jun-2015 14:23
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Time to ditch Chrome, I use Internet Explorer and Netflix works very well, no issues since.  




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975 posts

Ultimate Geek
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  # 1325021 15-Jun-2015 14:38
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NO thanks IE is a dog. I think I have figured out what is wrong. Because I am basically lazy I made a shortcut that opened up Chrome and went off to Netflix. That sees to be the problem. If I open Chrome manually and then go to Netflix it seems to work fine, but when I use the shortcut it fails to recognise my previous login and requests me to re sign in.
I am continuing to test




Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

& many Windows laptops, Desktops etc

 

 

 


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  # 1325662 16-Jun-2015 11:28
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Are they sticking a session ID in the URL or something that you are ending up with in your shortcut?




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975 posts

Ultimate Geek
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  # 1325690 16-Jun-2015 12:09
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Nope URL is just netflix.com.browse
I haven't tested using Chrome direct long enough to be sure it has solved the problem. It's a real pain.





Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

 

& many Windows laptops, Desktops etc

 

 

 


783 posts

Ultimate Geek
+1 received by user: 117


  # 1325707 16-Jun-2015 12:32
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joshhill96: Time to ditch Chrome, I use Internet Explorer and Netflix works very well, no issues since.  


No problem is so bad that IE is the answer.




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20 posts

Geek


  # 1325718 16-Jun-2015 12:53
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joshhill96: Time to ditch Chrome, I use Internet Explorer and Netflix works very well, no issues since.  


x 2, I use I.E. for all my streaming stuff and don't seem to have any issues.
Chrome had some updates a few weeks ago which have caused some issues too. You can't zoom in / out onto a lot of images that you use to for example.
The latest bookmark saga hasn't added to Chrome's reputation either.


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