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  Reply # 1437065 29-Nov-2015 00:45
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Just watched a full two hours of Hulu on the ATV4 app (two different shows) and can report flawless operation via Unotelly and Spark VDSL.




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Currently using: Modified 2008 Mac Pro, HP M6-1017TX Laptop, iPad Pro, iPhone 7, iPhone 6S, AppleTV4.


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  Reply # 1438384 1-Dec-2015 10:42
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littleheaven: Just watched a full two hours of Hulu on the ATV4 app (two different shows) and can report flawless operation via Unotelly and Spark VDSL.


Which DNS server were you using?





For all others experiencing trouble with Hulu we still would like to see some more test results. The issue is we do NOT want to disrupt other users in NZ who may not be experiencing the problem.

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  Reply # 1438479 1-Dec-2015 12:34
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I am on getflix but had the same problem, i switched to Toronto dns and its been all good.

I am happy to provide test results but just to clarify do you want us to switch back to Auckland dns before running the traces?

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  Reply # 1438642 1-Dec-2015 14:51
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UnoTellyService:
littleheaven: Just watched a full two hours of Hulu on the ATV4 app (two different shows) and can report flawless operation via Unotelly and Spark VDSL.


Which DNS server were you using?


Just the normal primary server for New Zealand users. Apple TV is set to NZ region with location services turned on and logged into US iTunes account, for what it's worth.




Geek girl. Freelance copywriter and editor at Unmistakable.

 

Currently using: Modified 2008 Mac Pro, HP M6-1017TX Laptop, iPad Pro, iPhone 7, iPhone 6S, AppleTV4.


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  Reply # 1438988 2-Dec-2015 03:52
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@howduz1 - we are actually more interested in knowing who your Internet Service Provider is. Are you on Spark or 2 Degrees?

@littleheaven - thank you for informing us :)


 

We have now begun forwarding all NZ DNS users to the North American Hulu streaming server. Please test this out and report back if it has improved the performance for you over what you previously had with the Auckland DNS server.

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  Reply # 1439006 2-Dec-2015 07:20
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I'm on 2degrees (ex snap customer).

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  Reply # 1439110 2-Dec-2015 10:57
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howduz1: I'm on 2degrees (ex snap customer).


Thanks howduz1 - Can you tell me which DNS servers you are using and what the performance is like for you?

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  Reply # 1439272 2-Dec-2015 14:13
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Uno - (Just to confirm I'm using getflix) and using Toronto DNS 169.53.182.124

Since I changed (from AKL servers) I haven't had one stall/buffer while watching hulu - so all is good. I'll leave the DNS server there until something changes.

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