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14 posts

Geek
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Topic # 189019 14-Dec-2015 12:36
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Hi,

Can someone please help with this?  I have got a Roku HDMI stick and it is not showing Netflix.  I did a lot of research about it but cannot get it to load Netflix channel.  As per the advises on web, there is a problem with US Roku and there are ways to work around it.  My networking knowledge is limited so please excuse me for being a novice.

My understanding is this.  Netflix channel on Roku somehow finds out that the device has NZ-based IP address and it refuses to load itself.  This is my guess - I am not 100% sure.  Probably - the Roku stick needs to pretend to be in US.  Lot of people suggested ways to get Netflix channel think that it is in US region.  These are suggested ways.

(1) Roku has hard coded Google DNS address.  However I am not sure how this removes Netflix on it.  Some people advised that we should block static routes for Google DNS addresses 8.8.8.8/8.8.4.4 on modem.  I am not sure how I can do this on Vodafone SHG1500.  Can it be done through parental control or access control section in modem settings?

(2) People have suggested to obtain US-based IP address (using private VPN or similar) using unblock-us, unotelly, etc.  I am happy to do this but am not sure whether this will really work.  But still I need to know how I can change primary and secondary DNS servers on SHG1500 modem.  On some other thread - someone pointed that we need to login to modem settings using advanced/advanced credentials but when I login to http://192.168.1.1, it is not asking me user name and password.  Can someone give me steps to achieve this?  Or do I have to contact vodafone support to get the DNS servers changed? 

Apart from these two steps, I am happy to try other easier ways to get Roku load Netflix channel.  Now that we have Netflix in NZ, how have the things changed? I am not too keen on getting US Netflix if I can get Roku to load NZ Netflix.  I saw some old posts about this but I would like to get a fresh perspective.

I also got reply from Vodafone support advising me against changing DNS severs on modem. This is the reply - "...changing DNS servers can cause other issues as well like traffic going the long way round and not using local CDN's..." https://community.vodafone.co.nz/t5/Personal-and-Business-Broadband/How-to-get-US-Roku-and-Netflix-working-on-Vodafone-SHG1500-modem/m-p/194536/highlight/false#M16854

Thank you,

Murtaza

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374 posts

Ultimate Geek
+1 received by user: 51


  Reply # 1450239 14-Dec-2015 16:39
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Hi from memory your screwed unless someone from Vodafone goes in to the backend of that particular router and does the change :( Also it is a horrible router you would do much better by buying one your self.




My gear 55" Samsung 4K SUHD LCD HDR , Denon AVR-4200W Reciever in 7.1.2 Surround , Denon 2 Channel Amp to power ceiling speakers , Combination of Polk Audio Fronts And Tannoy Surrounds plus 2 Cambridge Audio Ceiling Speakers Pioneer Downfiring Subwoofer , Oppo UDP-203 UHD Player , Roku Ultra , Apple TV 3



14 posts

Geek
+1 received by user: 1


  Reply # 1450240 14-Dec-2015 16:44
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Hi,

Thanks for your reply.  If Vodafone modem is not a good one that is configurable for DNS servers, which other router would you suggest? Can you please supply model number too that has the ability?

One more thing.  Putting my home broadband on US DNS servers the only way to get Roku load Netflix?  I am just wary of any side effects of doing so.  If something goes wrong, do I have to switch back and forth between NZ DNS and US DNS?

Murtaza

 
 
 
 


374 posts

Ultimate Geek
+1 received by user: 51


  Reply # 1450451 15-Dec-2015 03:47
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Hi any of the latest D-Link or Netgear will be fine among others. You will need to use un-blockus or similar and block Google addresses.

Block 8.8.8.8 and 8.8.4.4





My gear 55" Samsung 4K SUHD LCD HDR , Denon AVR-4200W Reciever in 7.1.2 Surround , Denon 2 Channel Amp to power ceiling speakers , Combination of Polk Audio Fronts And Tannoy Surrounds plus 2 Cambridge Audio Ceiling Speakers Pioneer Downfiring Subwoofer , Oppo UDP-203 UHD Player , Roku Ultra , Apple TV 3

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