Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4

Stu

Hammered
4920 posts

Uber Geek
+1 received by user: 1023

Moderator
Trusted
Lifetime subscriber

  Reply # 1555835 19-May-2016 21:53
Send private message

But if you pay for Google Music, YouTube Red is free. Are you sure your trial for Red is on the same account as your Music subscription? Or have I misunderstood what you're saying?





Keep calm, and carry on posting.

 

 

 

Click to see full size Click to see full size


572 posts

Ultimate Geek
+1 received by user: 100


  Reply # 1555838 19-May-2016 22:01
Send private message

I wonder if I've misread it, as everyone seems to be suggesting that, pay for one, get the other for free. Whereas I agreed to the Red offer yesterday and I got the impression that I would get Red for one month free, then start paying. In addition to my Music subscription.

 

I have another look at the confirmation email.

 

 

 

Edit. Under my Youtube Red settings, it states my status as Member, price, free with Google Music. Billed by Google Music. So it would seem it's included.

 

However I did get a confirmation email with my credit card xxx'd out, and saying my trial ends 18th of June. So it looked like it was an additional charge. However as everyone is saying it's likely that it will be just the one subscription.


 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
13919 posts

Uber Geek
+1 received by user: 1754


  Reply # 1555870 19-May-2016 23:27
Send private message

What I found annoying, is that Google choose to activate it automatically as soon as I used the youtube app. I had wanted to save the free trail for a few weeks time as I will be a away and won't be using it. But they have activated it now, which isn't great. I suppose you can just signup an get another google account to get another free trial though. Don't think it is something worth paying for apart from the youtube music app, which is a bit like spotify with videos.


824 posts

Ultimate Geek
+1 received by user: 30


  Reply # 1555990 20-May-2016 09:53
Send private message

I got charged my normal rate today so I contacted via chat, they said they'd get back to me within 48 hours, so I'll see what they say.


400 posts

Ultimate Geek
+1 received by user: 209


  Reply # 1556008 20-May-2016 10:10
Send private message

Seems like some funky stuff is going on for those with existing early adopter ($10.99) GPM subscriptions. My partner was on the standard rate and got an email confirming her subscription would be dropping to $9.99 and that she would get bundled access to Youtube Red. I got nothing, and then a day or two later got my standard monthly bill for $10.99. I went to Youtube Red and was offered a trial account (i.e. no free access), which automatically activated. The account section of the app confirmed I was on a trial. However I've just looked at it again today and it now confirms I have free access with GPM.

 

Just waiting on my price drop now, I guess.

 

 


40 posts

Geek
+1 received by user: 3


  Reply # 1556491 20-May-2016 19:04
Send private message

I didn't get the email about the price drop, but my Play Music subscription renewed today and dropped to $9.99.
Nice to have a subscription service reduce in price!

824 posts

Ultimate Geek
+1 received by user: 30


  Reply # 1557886 23-May-2016 11:56
Send private message

So I got a response from google, it doesn't make much sense considering some people are now getting the $9.99 rate:

 

 

 

I have checked your previous interaction with one of our support agents and see that you have a concern about price for Google Play Music subscription.

 

I've checked the details on your request and would like to inform you that the promotional rate for Google Play Music subscription in your country is 9.99 NZD. However, including TAX, you are being charged with 10.99 NZD. Tax is determined based on good tax laws where you're located. For more information about the Tax, please visit our help link here.

 

 

 

 

 

 

 

Of course $9.99 plus GST is more like $11.49, doesn't  make a lot of sense. So I've emailed back questioning this.

 

 


243 posts

Master Geek
+1 received by user: 29


  Reply # 1559250 25-May-2016 11:21
Send private message

Am curious on how well the download function works

Can you download a whole play list or just one at a time?

Can you select quality (manage file sizes)

Minimalist
5470 posts

Uber Geek
+1 received by user: 408

Moderator
Trusted
Lifetime subscriber

  Reply # 1559760 26-May-2016 03:52
Send private message

Any update on the GPM price dropping? Mine still shows as $12.99 renewing on 8 June. My YouTube Red is free due to my GPM.

2282 posts

Uber Geek
+1 received by user: 1067

Trusted
Subscriber

  Reply # 1559802 26-May-2016 09:05
Send private message

bongojona: Am curious on how well the download function works

Can you download a whole play list or just one at a time?

Can you select quality (manage file sizes)

 

I've saved down one video, so not sure about playlist. But for file download it gave me three quality choices with information the the size for each, which was helpful.

 

Offline videos are accessed through your account tab on the you tube app.


824 posts

Ultimate Geek
+1 received by user: 30


  Reply # 1559849 26-May-2016 10:08
One person supports this post
Send private message

scottjpalmer: Any update on the GPM price dropping? Mine still shows as $12.99 renewing on 8 June. My YouTube Red is free due to my GPM.

 

 

 

I'm waiting to hear back from Google in regards to this. I was on a "earlybird" rate of $10.99 and it didn't drop down to $9.99 as advertised. I've had several strange responses from Google, I'm now dealing with a "specialist" and awaiting his "investigation into this issue". I'll post if/when I hear anything useful.


2782 posts

Uber Geek
+1 received by user: 120


  Reply # 1559850 26-May-2016 10:09
Send private message

You can save an entire playlist in one go, can select a quality for the whole thing as well.

 

Being able to save videos and getting rid of the ads makes this worthwhile for me. GPM is a big bonus.

 

 





Minimalist
5470 posts

Uber Geek
+1 received by user: 408

Moderator
Trusted
Lifetime subscriber

  Reply # 1568335 8-Jun-2016 22:59
Send private message

My GPM just renewed on its regular monthly date at $9.99 incl GST of $0.00 without any interaction from me (Used to be $12.99).

My Youtube Red is free.

2102 posts

Uber Geek
+1 received by user: 525


  Reply # 1568342 9-Jun-2016 00:24
One person supports this post
Send private message

Background play is the best. It's so great to just be watching a video on your phone, switching to another app and still being able to listen. 


54 posts

Master Geek
+1 received by user: 4


  Reply # 1569789 10-Jun-2016 21:52
Send private message

Any of the $10.99ers had any luck with support?

 

I emailed on the 19th May, got a reply 5 days later saying Youtube can't help and forwarded me to Google Play Music. I completely forgot about it until the 8th June when they finally replied but Google Play Music ended up cancelling my subscription without my agreement and forwarding me to Youtube to help me sign up to the promo. Youtube said to late for the promo you'll have to pay 12.99 now but we can refund the first month to compensate?

 

One of the worst outcomes I've seen in my life!

 

Tried the chat now who said they will forward to a specialist, I hope they at least put my old rate back but I have no hope any more.


1 | 2 | 3 | 4
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41


Exhibition to showcase digital artwork from across the globe
Posted 23-May-2018 16:44


Auckland tops list of most vulnerable cities in a zombie apocalypse
Posted 23-May-2018 12:52


ASB first bank in New Zealand to step out with Garmin Pay
Posted 23-May-2018 00:10


Umbrellar becomes Microsoft Cloud Solution Provider
Posted 22-May-2018 15:43


Three New Zealand projects shortlisted in IDC Asia Pacific Smart Cities Awards
Posted 22-May-2018 15:14


UpStarters - the New Zealand tech and innovation story
Posted 21-May-2018 09:55


Lightbox updates platform with new streaming options
Posted 17-May-2018 13:09


Norton Core router launches with high-performance, IoT security in New Zealand
Posted 16-May-2018 02:00


D-Link ANZ launches new 4G LTE Dual SIM M2M VPN Router
Posted 15-May-2018 19:30


New Panasonic LUMIX FT7 ideal for outdoor: waterproof, dustproof
Posted 15-May-2018 19:17


Ryanair Goes All-In on AWS
Posted 15-May-2018 19:14


Te Papa and EQC Minecraft Mod shakes up earthquake education
Posted 15-May-2018 19:12



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.