Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

427 posts

Ultimate Geek
+1 received by user: 32

Lifetime subscriber

Topic # 229010 3-Feb-2018 09:45
Send private message

opened my phone to see an email from netflix



We're sorry to say goodbye
Dear Morgenmuffel,
Unfortunately, we have not been able to resolve the issue with your payment and your membership has been cancelled.
Obviously, we’d love to have you back. All you have to do is restart your membership.





assuming it was some phishing bollocks, i went into my netflix account, on a different device, to see i now had no service attached to my account


Long story short, I restated my membership, using all my stored details




But what irks me is that there was no prior notification that there was an issue, i regularly get the "a new show has been added" emails, so i keep an eye out for the netflix ones


but nothing mentioning an issue




Is this normal?




The account had adequete money in it nothing is due to expire accountwise




Just a pain in the proverbial







'We love to buy books because we believe we’re buying the time to read them.' WARREN ZEVON

Create new topic
21235 posts

Uber Geek
+1 received by user: 4271


  Reply # 1951072 3-Feb-2018 11:54
Send private message

Never heard of that happening. See the charge on my credit card each month reliably, even manages to go thru when I am over my limit on the card so something weird that they never emailed that it failed.


1388 posts

Uber Geek
+1 received by user: 357

  Reply # 1951167 3-Feb-2018 15:41
Send private message

I had netflix magically change the active plan I was on. Cant remember the details exactly, it was around the time they put prices up, I magically ended up the the "premium" plan, instead of "standard" that I've had forever.

2689 posts

Uber Geek
+1 received by user: 346

Lifetime subscriber

  Reply # 1951171 3-Feb-2018 15:50
Send private message

I had mine cancelled today as well. Fixed with changing some settings on my DNS

My views (except when I am looking out their windows) are not those of my employer.

7522 posts

Uber Geek
+1 received by user: 3634

Lifetime subscriber

  Reply # 1951220 3-Feb-2018 18:39
2 people support this post
Send private message

If you're using some sort of unblocking service (don't discuss services please in public) then ensure you're setting up billing in NZ dollars by logging into your Netflix account on a device without your unblocking. The unblocked content will work without issues and you'll continue to be charged in $NZD. If you change plans (upgrade / downgrade) or change credit card then ensure you do this from a standard NZ IP without the unblocking service.

40 posts

+1 received by user: 2

  Reply # 1952446 6-Feb-2018 14:51
Send private message

I suddenly has Netflix stop working/cancel also just today.  Looks like my credit card expired at the end of 2017 and Netflix never sent a notification email (or email was never received).  I talked with Netflix and they, of course, said they have no issues but this may be the root cause for a number of others too.  Restarting subscription may require a a change of password, new plan selection and then updated credit card info.  Happy viewing.

427 posts

Ultimate Geek
+1 received by user: 32

Lifetime subscriber

  Reply # 1953771 8-Feb-2018 18:17
Send private message

nope I have never used an unblocking service, just plain old NZ netflix, but weirdly it appears they just haven't bothered to take money out of the account, i assume its supposed to be automated?


The account always has money, and the card hasn't expired




just weird

'We love to buy books because we believe we’re buying the time to read them.' WARREN ZEVON

12527 posts

Uber Geek
+1 received by user: 2219


  Reply # 1953822 8-Feb-2018 19:56
Send private message

My daughter had that happen, she is on Spark, so bound to be the 12 months free Netflix. I got an email a day or so later, they will be cancelling on 17 Sept 2017!!!


I must find time to sort this out before then......


This was last week

410 posts

Ultimate Geek
+1 received by user: 98

  Reply # 1954242 9-Feb-2018 12:31
Send private message

This happened to me last night. 4 years, no issues then randomly - cancelled. Very strange.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40

Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36

Microsoft ices heated developers
Posted 6-Jul-2018 20:16

PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45

Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40

Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08

Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03

Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27

Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13

Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00

Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12

Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52 to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34

Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.