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Topic # 232209 5-Apr-2018 07:55
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Coincidental with the shooting at YouTube headquarters in the US yesterday, the YouTube app on my SONY Bravia Smart TV now hard hangs my TV if I try to use it.

I have to unplug the TV from the mains power to reset it.

Anyone else seen this since yesterday? It was working fine evening before last.



Anyone know if I can do a factory reset?




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  Reply # 1988713 5-Apr-2018 11:51
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Hardly any of my "Smart" features work on my Sony smart 3D TV now.

 

I can use Netflix occasionally and that's about it these days.

 

 





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  Reply # 1988720 5-Apr-2018 12:03
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https://www.sony.co.uk/electronics/support/articles/00197899

 

 and

 

https://productforums.google.com/forum/#!topic/youtube/ngqH7Ue5Hqw

 

tend to indicate it is some form of authentication problem, clearing personal details and caches appear to fix it ( in at least some cases)...


 
 
 
 


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  Reply # 1988736 5-Apr-2018 12:31
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A while back my Bluray player stopped working with You Tube. It was the inability to play adverts which meant it stopped working with the service...

 

 

 

EDIT: Bluray player was a Sony BTW


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  Reply # 1988749 5-Apr-2018 13:01
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My Sony smart tv won't launch Netflix or YouTube apps even after a factory reset - ah well I only use the Chromecast anyway.

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  Reply # 1988758 5-Apr-2018 13:19
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Handsomedan:

 

Hardly any of my "Smart" features work on my Sony smart 3D TV now.

 

I can use Netflix occasionally and that's about it these days.

 

 

 

 

How old is the TV? Lots of devices lost YouTube support around 18 months ago due to the changes with YouTube.

 

 


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  Reply # 1988806 5-Apr-2018 14:43
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Smart TVs mean built-in obsolesce. My sony tv smart functions are also all dead these days. Maybe they only expect a tv to last 3 years before you buy another, as I am guessing the policies over how long they should last are written overseas. Maybe sony should give everyone a chromecast instead to plug into it, at least they last for many years and more apps support it. Or they could update the built in software to use new APIs that companies like youtube now use.


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  Reply # 1988832 5-Apr-2018 15:40
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I have learnt (the hard way) that smart TV's quickly become dumb.  

 

Support for apps is rare to non-existent.  





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