Watching Spark Sport (including launch and pricing)

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BDFL - Memuneh
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#2307458 28-Aug-2019 19:17

ockel:

So how do you "troubleshoot" the 70yr rugby fan whose rural broadband isnt up to scratch and doesnt want to go to the pub to watch it at 11pm?

Or the 2017/2018 LG TV owners? Provide them with free CPE - or make them buy an additional device [at least] doubling the cost of their watching experience.

Those fans have legitimate grievances.

For the most important games there will be an one hour delay. The finals will be live. What grievances?

ockel

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#2307460 28-Aug-2019 19:26

freitasm:

ockel:

So how do you "troubleshoot" the 70yr rugby fan whose rural broadband isnt up to scratch and doesnt want to go to the pub to watch it at 11pm?

Or the 2017/2018 LG TV owners? Provide them with free CPE - or make them buy an additional device [at least] doubling the cost of their watching experience.

Those fans have legitimate grievances.

For the most important games there will be an one hour delay. The finals will be live. What grievances?

They paid their $$$ for early bird passes only to find that the provider cant deliver. Spark says it'll troubleshoot. I think it'll be refund and, as you say, delayed coverage for them. Bitter pill for those hardcore rugby fans.

You're also assuming that as hardcore fans they are only interested in watching 7 matches. None of the other key pool matches or quarters/semi's. That wouldnt put them in the hardcore fan category IMHO.

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#2307512 28-Aug-2019 20:07

ockel:

Oblivian: Catch 3 news later.

2nd story is a spark sport focus.

from what I got from it in short, most major TV brands 2018/2019 should be good. If it's a 2017 or prior likely out of luck.

As for LG. Unless it's a 2019 model, seems you can kiss that idea too

And hinted at changes this week to improve quality again (guess that is the fps)

So how do you "troubleshoot" the 70yr rugby fan whose rural broadband isnt up to scratch and doesnt want to go to the pub to watch it at 11pm?

Or the 2017/2018 LG TV owners? Provide them with free CPE - or make them buy an additional device [at least] doubling the cost of their watching experience.

Those fans have legitimate grievances.

i did ask to see if i could get some details on those customers.

Based on the snippets the news showed, pretty sure i recognized the area and if that's the case speeds there are plenty enough on copper to stream 1080...

Are they actually affected by a chorus fault? is their IW up to scratch? is their wifi they are likely testing over up to par?

So many questions that just are missed than the headline of "I'm rural".

End of the day, I too am rural. heck i'm so rural wireless broadband or 4G of any sort doesnt reach here! but i can still consume multiple 1080P60 streams..

Note: i dont deny that there will be a poor sod out there stuck without even capability to get anything but dialup if they are lucky.

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#2307520 28-Aug-2019 20:42

On Sky, there were many who were not able to afford a minimum 6 months deal. If Sky had 800,000 customers there were another 900,000 without Sky.

Whoever has it, will have this issue, its not new.

JimsGardenSheds

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#2307719 29-Aug-2019 11:31

HI all, I have the Spark Sport running and enjoying the ondemand.

I have noticed compared to the likes of other apps i use -Netflix and Lightbox the bitrate seems very compressed or something? - a lot of loss of detail?

Has anyone else experinced such, i don't really have many issues with motion more the "quaility" seems blocky?

Jim

wratterus

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#2307726 29-Aug-2019 11:35

JimsGardenSheds:

HI all, I have the Spark Sport running and enjoying the ondemand.

I have noticed compared to the likes of other apps i use -Netflix and Lightbox the bitrate seems very compressed or something? - a lot of loss of detail?

Has anyone else experinced such, i don't really have many issues with motion more the "quaility" seems blocky?

Jim

Hi Jim - what device are you using to watch Spark Sport?

arnies

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#2307743 29-Aug-2019 11:57

FYI there's a page with supported 60fps devices:

https://help.sparksport.co.nz/streaming-issues/quality/devices-that-support-60-frames-per-second-when-streaming-spark-sport

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#2307745 29-Aug-2019 12:00

arnies:

FYI there's a page with supported 60fps devices:

https://help.sparksport.co.nz/streaming-issues/quality/devices-that-support-60-frames-per-second-when-streaming-spark-sport

So Sony TV were the problem

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#2307748 29-Aug-2019 12:04

arnies:

FYI there's a page with supported 60fps devices:

https://help.sparksport.co.nz/streaming-issues/quality/devices-that-support-60-frames-per-second-when-streaming-spark-sport

Somewhat misleading, given the Chromecast 1 and 2 can only do 60fps at 720p..

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#2307763 29-Aug-2019 12:20

wratterus:

JimsGardenSheds:

HI all, I have the Spark Sport running and enjoying the ondemand.

I have noticed compared to the likes of other apps i use -Netflix and Lightbox the bitrate seems very compressed or something? - a lot of loss of detail?

Has anyone else experinced such, i don't really have many issues with motion more the "quaility" seems blocky?

Jim

Hi Jim - what device are you using to watch Spark Sport?

Thanks for the reply wratterus I'm using my Apple TV. It seems to work.

Excuse my lack of technical knowledge but is blocky quality and coluring attached to 60Fps? I did some googling (as we do) and it mentions bitrate? What is bitrate?

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#2307766 29-Aug-2019 12:23

Agree needs to be fixed for chromecast 1 &2, they can't do 1080@60fps

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tysonoh1

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#2307871 29-Aug-2019 14:35

JimsGardenSheds:

wratterus:

JimsGardenSheds:

HI all, I have the Spark Sport running and enjoying the ondemand.

I have noticed compared to the likes of other apps i use -Netflix and Lightbox the bitrate seems very compressed or something? - a lot of loss of detail?

Has anyone else experinced such, i don't really have many issues with motion more the "quaility" seems blocky?

Jim

Hi Jim - what device are you using to watch Spark Sport?

Thanks for the reply wratterus I'm using my Apple TV. It seems to work.

Excuse my lack of technical knowledge but is blocky quality and coluring attached to 60Fps? I did some googling (as we do) and it mentions bitrate? What is bitrate?

Yeah Jim - I know what you mean. Sports currently on TV/Sky weren't 60fps right? It almost seems like they have a crap encoder or bitrate. Just too blocky. I know they mentioned that we should turn off motion processing on the TV...but this was active for Sky etc too.

Pump up the bitrate!

tdgeek

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#2307873 29-Aug-2019 14:46

tysonoh1:

Yeah Jim - I know what you mean. Sports currently on TV/Sky weren't 60fps right? It almost seems like they have a crap encoder or bitrate. Just too blocky. I know they mentioned that we should turn off motion processing on the TV...but this was active for Sky etc too.

Pump up the bitrate!

Agree. If you watch Sky satellite, the ball in the air is not juddering. fast panning is soft and blurry as you expect, but its smooth

SkySportNow looks great, but its not smooth. Spark Sport, lets see when it goes back to 60fps. But yes, superior encoding matters, Sky has that in spades over satellite

smelck

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#2307879 29-Aug-2019 14:55

Have they taken the app out of Beta too?

As mentioned previously, if there is a new Android TV apk it would be appreciated - cheers

JimsGardenSheds

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#2307883 29-Aug-2019 15:02

Agree something is interesting.

My Apple TV seems to stream 4K Netflix fine which is not blocky or compressed.
I wondered if this seems to be wider than just fPs issue ...bitrate and compression I assume is the start?

Jim

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