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88 posts

Master Geek


  # 2305923 26-Aug-2019 09:35
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UKe17:

 

This morning (Monday 26 August) I found the SS app on my LG tv.

 

 

 

Great news - may I ask which year your TV is?


47 posts

Geek


  # 2305926 26-Aug-2019 09:43
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networkn:

 

Wait, so you are saying there is a LG App as of today?

 

 

 

 

Wish I saw this earlier so I could check. I'll check it tonight on the  2019 LG C9 and report back


 
 
 
 


Overarching undertones
3840 posts

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  # 2305961 26-Aug-2019 10:17
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@Naekyr

 

UKe17:
UKe17:

 

I see that LG have disappeared from on the SS "what device" FAQ page this morning. Is this  good  news?

 



THat was Friday. This morning (Monday 26 August) I found the SS app on my LG tv.

So - they made it, but not without some agitation on the part of LG owners.

 

Where and how did you find it? We have a 2018 C8 and a 2019 C9 and it’s not in the LG Content Store on either of those.


348 posts

Ultimate Geek


  # 2306177 26-Aug-2019 14:15
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It's not out yet.


47 posts

Geek


  # 2306188 26-Aug-2019 14:28
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Someone is trolling

348 posts

Ultimate Geek


  # 2306202 26-Aug-2019 14:34
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Sounds like there's a go/no-go this week.

 

 

 

Had a chat with SS:

 

Me (26/08/2019, 14:18:31): Hi there 
Me (26/08/2019, 14:18:54): Is the LG app still coming out? It used to say coming soon in the FAQs but now it isn't there 
Lesley F (26/08/2019, 14:19:58): Hi Sean, please keep a look out on our social media pages and our website, as we will advise later on the week to our Spark Sport customers. 
Me (26/08/2019, 14:20:16): What does that mean? 
Me (26/08/2019, 14:20:44): I just want to know if it is still coming out or not so i can arrange alternative plans if not 
Lesley F (26/08/2019, 14:20:57): At this moment, we are still waiting for confirmation from our tech team. 
Lesley F (26/08/2019, 14:21:38): We will have an update this week for our Spark Sports customers regarding LG TV. 
Me (26/08/2019, 14:22:04): Do you know when this week? 
Lesley F (26/08/2019, 14:22:32): Please check with us this Wednesday 


Mad Scientist
20904 posts

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  # 2306209 26-Aug-2019 14:49
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arnies:

 

Sounds like there's a go/no-go this week.

 

 

 

Had a chat with SS:

 

Me (26/08/2019, 14:18:31): Hi there 
Me (26/08/2019, 14:18:54): Is the LG app still coming out? It used to say coming soon in the FAQs but now it isn't there 
Lesley F (26/08/2019, 14:19:58): Hi Sean, please keep a look out on our social media pages and our website, as we will advise later on the week to our Spark Sport customers. 
Me (26/08/2019, 14:20:16): What does that mean? 
Me (26/08/2019, 14:20:44): I just want to know if it is still coming out or not so i can arrange alternative plans if not 
Lesley F (26/08/2019, 14:20:57): At this moment, we are still waiting for confirmation from our tech team. 
Lesley F (26/08/2019, 14:21:38): We will have an update this week for our Spark Sports customers regarding LG TV. 
Me (26/08/2019, 14:22:04): Do you know when this week? 
Lesley F (26/08/2019, 14:22:32): Please check with us this Wednesday 

 

 

and suddenly you believe what s/he says? as for me i will believe that there will be an update about the update when i see it





Involuntary autocorrect in operation on mobile device. Apologies in advance.


 
 
 
 


Overarching undertones
3840 posts

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  # 2306211 26-Aug-2019 14:51
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Naekyr: Someone is trolling


My apologies - I addressed my query to you - should have been the poster you quoted. I’ll re-do it.

Overarching undertones
3840 posts

Uber Geek

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  # 2306226 26-Aug-2019 14:57
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@UKe17

 

 

 

[Quote - snip: This morning (Monday 26 August) I found the SS app on my LG tv.]

 

 

 

Where and how did you find it? We have a 2018 C8 and a 2019 C9 and it’s not in the LG Content Store on either of those.


47 posts

Geek


  # 2306229 26-Aug-2019 15:00
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eracode:
Naekyr: Someone is trolling


My apologies - I addressed my query to you - should have been the poster you quoted. I’ll re-do it.

 

 

 

Oh not you lol, I meant the person who said the SS app is live on LG and yet no one can find it :P 


Overarching undertones
3840 posts

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  # 2306232 26-Aug-2019 15:06
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Naekyr:

eracode:
Naekyr: Someone is trolling


My apologies - I addressed my query to you - should have been the poster you quoted. I’ll re-do it.


 


Oh not you lol, I meant the person who said the SS app is live on LG and yet no one can find it :P 



It’s OK - I didn’t think you meant me - I realised you meant the ‘other guy’.

See above - have now queried him directly.

Overarching undertones
3840 posts

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  # 2306645 27-Aug-2019 10:47
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eracode:

 

@UKe17

 

 

 

[Quote - snip: This morning (Monday 26 August) I found the SS app on my LG tv.]

 

 

 

Where and how did you find it? We have a 2018 C8 and a 2019 C9 and it’s not in the LG Content Store on either of those.

 

 

 

 

@UKe17

 

Bump

 

 

 

EDIT: Oh, looks like he may have been Ban-Hammered.


'That VDSL Cat'
11015 posts

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  # 2307444 28-Aug-2019 18:40
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#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


47 posts

Geek


  # 2307454 28-Aug-2019 19:11
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Interesting - basically they are saying that they could only get the SS app to run properly on the 2nd gen Alpha 9 processors TV's.

 

 

 

I guess the processors on the older TV's doesn't have enough oomph or Spark's team is just poor at software optimization OR maybe LG didn't want the SS app to be available on older TV's, cause you know LG doesn't like giving software updates to old models.

 

 

 

At least they have come to the party - so if you purchased a older 2018 LG TV after 20 December 2018, you can go back to the store and they will give you an alternative streaming devices, like a chrome cast at no cost (spark will pay the cost).


63 posts

Master Geek


  # 2307465 28-Aug-2019 19:38
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2014 on LG smart TV’s have enough CPU power to play Netflix in 4K, but Spark Sport cannot make a 2018 one work with HD content. Think it’s the App team that is the problem not the TV. I hate having to hang a $50 dongle off my $2000 TV, just doesn’t seem right it cannot be made to work. Really a bit sick of the environmental waste of having to replace TV’s, Phones, Mac’s or soon Car’s because the manufacture cannot be bothered to upgrade the software on a perfectly good piece of hardware. If it’s a revenue issue, why cant they do a service agreement if you want software support beyond say 2 years


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