TVNZ+ Upgrade - What's Changing?

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342 posts

Ultimate Geek
+1 received by user: 47

#3482403 20-Apr-2026 10:44

freitasm:

Here's the problem I'm seeing on the Amazon Fire TV Stick. It looks like they have not updated the old app with the correct Amazon links.

I get the same on my Fire TV 4K Max (1st gen) but selecting the "Continue" option allows you to carry on using the existing App without an update. Not sure how long this will last.

Casting from my phone to an old Chromecast appears to work ok, but on a Sony tv with Chromecast built in get stuttering and pauses

freitasm

BDFL - Memuneh
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#3482407 20-Apr-2026 11:18

I am told they are waiting Amazon approval for the app update to be available on Fire TV.

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RunningMan

9292 posts

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#3482409 20-Apr-2026 11:29

Don't make a mistake entering the code, because you can't go back and edit it even before going to log in.

And only their featured selections have big thumbnails now, so harder to see every other item when scrolling sideways from the other side of the room.

I feel like all my comments are negative, and they are, but I fail to see a single improvement whatsoever. None of the plethora of problems are balanced out by any fundamentally improved feature anywhere else. The UI changes, though subtle, make it harder to use, the app locking up and various login problems just shouldn't happen, and the total blindness of putting out a press release that says how great it is, rather than acknowledging the issues people are having is pretty poor PR.

The 9:16 aspect ratio that seems locked even if you rotate the phone is inexcusable when (almost?) all your content is 16:9, yet that's touted as a great new feature in the media release.

RunningMan

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#3482605 20-Apr-2026 18:09

Anyone else having the app not respond to the navigation buttons up/down/left/right or swipe gestures on Apple TV? Having logged in, immediately have to quit the app and restart.

And once playing, the picture quality is dreadful. At a guess, 480p at best, perhaps lower.

RunningMan

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#3482608 20-Apr-2026 18:22

Can't pause (freeze frame) the actual show any more. It jumps to an ad, and if you close the ad it resumes playing, rather than going back to the still frame of where you paused.

eracode

Smpl Mnmlst
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#3482609 20-Apr-2026 18:26

RunningMan:

Anyone else having the app not respond to the navigation buttons up/down/left/right or swipe gestures on Apple TV? Having logged in, immediately have to quit the app and restart.

And once playing, the picture quality is dreadful. At a guess, 480p at best, perhaps lower.

Same as above.

And yes, the picture quality is utter crap. Very angry with these idiots.

Sometimes I just sit and think. Other times I just sit.

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RunningMan

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#3482610 20-Apr-2026 18:34

@freitasm if you happen to have further contact with TVNZ, it may pay to point them to this thread if you haven't already. Might be useful as additional bug reporting.

eracode

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#3482611 20-Apr-2026 18:35

freitasm:

And the press release:

[Redacted]

I refuse to quote that diatribe of crap.

Totally ef’n deluded and tone deaf.

Sometimes I just sit and think. Other times I just sit.

alisam

891 posts

Ultimate Geek
+1 received by user: 86

#3482613 20-Apr-2026 18:42

This morning I was getting the message that an update was required on my Fire TV 4K Max Firestick (Gen 1).

Several hours later it has gone away (and I have tried a few times to start the TVNZ App).

PC: Dell Inspiron 16 5640 (Windows 11 Home), Dell Inspiron 7591 2n1 (Windows 11 Pro), HP ProBook 470G1 (Windows 10 Pro), Intel NUC7I5BNH (Zorin)
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