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490 posts

Ultimate Geek


#269965 17-Apr-2020 13:33
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Hello

 

Background first.

 

I have a mobile coffee van that I will operate for home delivery service at level 3.

 

What i am looking for is a App that i can take orders on and has a record of names and address of orders (for contact tracing if need be) and at the same time has a payment portal option.

 

The payment portal is not critical as most of these portals take commission and on a $5.00 product were the margins are not that high I can take payment by internet banking.

 

What is important is a practical and easy way to manage and track orders.

 

When i have done this in the past I was getting orders by messenger on facebook, text and email and it was getting messy.

 

Is there an app or solution out there to help me ?

 

Prefer if it is free but open to pay something of course.

 

 


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734 posts

Ultimate Geek

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  #2464152 17-Apr-2020 13:44
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If you're around Chch I'll be your first customer haha




490 posts

Ultimate Geek


  #2464154 17-Apr-2020 13:48
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tehgerbil:

 

If you're around Chch I'll be your first customer haha

 

 

 

 

I was waiting for that reply :))

 

I live in North Canterbury so serving Oxford to Rangiora and Kaiapoi not Christchurch sorry.......PM me if you are in area will send you my FB link.

 

But honestly not hear to advertise looking for a solution.

 

Thanks


 
 
 
 


626 posts

Ultimate Geek


  #2464174 17-Apr-2020 14:05
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Depends are you like Mr Whippy driving around taking orders on the fly?

 

Or taking online orders and delivering at some pre-arranged or convenient time? In which case almost every online store app will allow you to gather those details at "checkout".


756 posts

Ultimate Geek

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  #2464175 17-Apr-2020 14:07
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Came across this when looking for software for a client

 

https://www.smartpay.co.nz/customer-support/till2go/

 

Haven't used it, but looks interesting

 

Clint




490 posts

Ultimate Geek


  #2464228 17-Apr-2020 14:22
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clinty:

Came across this when looking for software for a client


https://www.smartpay.co.nz/customer-support/till2go/


Haven't used it, but looks interesting


Clint




I actually have this it's more of a supplement/add on to a mobile eftpos.
It's good but not exactly what I am after as I want something contactless that can be used in level 3.
Thanks anyway

454 posts

Ultimate Geek


  #2464283 17-Apr-2020 16:01
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Looks like a similar question was posted on a FB Tech group: https://www.facebook.com/groups/NewZealandtechstartups/permalink/2608130375965463/

 

There are 57 responses, with a few potential options eg https://mnyou.co.nz/ and maybe https://www.fudo.co.nz/business

 

I haven't read all the comments but that might be a good start.




490 posts

Ultimate Geek


  #2464328 17-Apr-2020 17:07
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Thank you...I just joined the group.

 
 
 
 


1 post

Wannabe Geek


  #2464536 18-Apr-2020 07:41
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Hi,

 

Co-founder of Fudo here.

 

We understand that the comission for ordering services such as UberEats can be high, so we specifically built a platform for cafes handling takeaway orders. We charge a comission of 12%, and it can be further reduced as the number of orders increases. Also we'll set everything up for you for 0 cost.

 

We provide exactly what you need, an app to take orders and record the names of orders. Regarding contact tracing, customers are required to login before placing orders, providing phone number and email address. We also handle payment processing through a secure third party.

 

If you are interested, PM me, visit our website on www.fudo.co.nz or contact us via hello@fudo.co.nz.

 

Stay safe!


454 posts

Ultimate Geek


  #2464577 18-Apr-2020 10:25
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youjinFudo:

 

Co-founder of Fudo here.

 

We specifically built a platform for cafes handling takeaway orders.

 

We provide exactly what you need, an app to take orders and record the names of orders. Regarding contact tracing, customers are required to login before placing orders, providing phone number and email address. We also handle payment processing through a secure third party.

 

 

But does it suit the original request for coffee home delivery? Eg placing an order including an address for delivery? Rather than the classic takeaway/pickup from a fixed cafe?




490 posts

Ultimate Geek


  #2464590 18-Apr-2020 10:49
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Very good point + the app is targeted to the Auckland area and I am Rural North Canterbury.
The other sticking point is the 12% commission which on a $5 or $6 product with low margins does not add up.
Anyway I have sent a PM so see what happens

454 posts

Ultimate Geek


  #2464629 18-Apr-2020 11:59
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@beenz I wonder if your best option is just a standard ecommerce shop through shopify or equivalent? Have a few different products available (different coffee types) for adding to cart and checkout, then add a delivery address, pay with credit card through Stripe/shopify payments. You'd be paying 2.7-2.9% + 30c for the CC processing, plus $50 a month for the store.

 

Keep the design clean and simple and it would work fine on mobile.




490 posts

Ultimate Geek


  #2464667 18-Apr-2020 12:42
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Yeep makes great sense and it was an option I was considering.
The only problem with it is the commission and charges.
My expected turnover and profit margins do not make it worthwhile.
I think if it takes of then this is feasible and worth looking at.
Small business is brutal people think you make a fortune which is absolutely not the case and the reason so many businesses go bust.
It's a fine line.
For now I think I will stay with a manual system and see how things go.




Thanks

454 posts

Ultimate Geek


  #2464749 18-Apr-2020 13:59
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If you're selling at $5 a coffee, that's 44c commission. $6 is 46c.

 

I would just increase your standard prices by 50c to $1 to cover the costs of the credit card processing (and delivery). Trial it for a month or two and see what happens? Worst case you've spent $50 for the store with no orders. You're providing a delivery service driving to their door I assume? I don't think people would be surprised to find a small surcharge for that service in current times.


315 posts

Ultimate Geek


  #2475743 3-May-2020 12:26
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What about a WordPress website with WooCommerce and Stripe integration to accept Apple Pay & Google Pay?

 

You could have the WooCommerce app on your phone which allows you to get live order notifications. 








490 posts

Ultimate Geek


  #2475745 3-May-2020 12:32
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Thanks...I am all sorted now.
Been using www.mnyou.co.nz

Very happy with it.
I did look at shopify with some of the options you talk about.
I found for my business were there are multiple options such as coffee types..sugar..flavors..milks etc etc that it requires some add ons and it is not really suitable.

Plus the set up and running costs are more geared towards larger businesses that do not sell $5 product.
Thanks

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