I believe I've found your case and looking at it now. (Original date for connection was 31st Jan, But chorus re-booked it to 5th Feb, then again to 7th Feb - is that the one?).
Really sorry for the length of time this is taking.
Yep that's me. I appreciate it, feel to give me a call on my cell phone if you need any info - haven't got access to email once I get home from work as I've now run out of mobile data!
Just heard from my team. Looks like you are now connected up. Let me know if not.
Seems like a process issue between us and chorus, so we'll be raising that with them to ensure we don't get a repeat.
Hi, curious to know what the solution was here as I am having the exact same problem; DSL is connected at 50 up/10 down but cannot authenticate and thus no internet. I won't be waiting 3 weeks before changing ISP like the OP either!
Just went to check on this one, and seem like you are now sorted too. Had to wait for Chorus to close off the order.
Let me know if not.
Yea working great now, thanks!