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2 posts

Wannabe Geek


  # 991495 20-Feb-2014 23:30
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BigPipeNZ:
Proply:
BigPipeNZ:
skindoggi:
BigPipeNZ: 

Hi,
I believe I've found your case and looking at it now. (Original date for connection was 31st Jan, But chorus re-booked it to 5th Feb, then again to 7th Feb - is that the one?). 

Really sorry for the length of time this is taking.




Yep that's me. I appreciate it, feel to give me a call on my cell phone if you need any info - haven't got access to email once I get home from work as I've now run out of mobile data!


Just heard from my team. Looks like you are now connected up. Let me know if not.

Seems like a process issue between us and chorus, so we'll be raising that with them to ensure we don't get a repeat.

Cheers

Hi, curious to know what the solution was here as I am having the exact same problem; DSL is connected at 50 up/10 down but cannot authenticate and thus no internet. I won't be waiting 3 weeks before changing ISP like the OP either!


Just went to check on this one, and seem like you are now sorted too.  Had to wait for Chorus to close off the order.
Let me know if not.


Yea working great now, thanks!

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Geek
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# 991975 21-Feb-2014 20:11
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Two weeks in, using Bigpipe ADSL2+ as our main ISP. Moved from Vodafone naked cable broadband. So far, so good, even at peak times in the evening I'm getting ~5Mb/s download to odd parts of the US and UK using speedtest.net. That's really positive.

Major local content is of course close; SkyGo, TVNZ, TV3, iTunes, most ~22ms and a few hops away sitting on Telecom Spark's Akamai cache.

2talk works perfectly as well.

Looking forward to IPv6 support too, not too far into this year I hope?

When testing out speedtest.net a while ago, the IP address lookup resolved to owner NZGate, who were they? There is scant information about them on the net.

Great job though Bigpipe, so nice to have actual unlimited internet with no shaping. 

(edit to remove 5Mb/s up reference, as that's not possible on my ADSL2+)

 
 
 
 




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BigPipe

  # 992037 21-Feb-2014 21:43
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kodiaknz: Two weeks in, using Bigpipe ADSL2+ as our main ISP. Moved from Vodafone naked cable broadband. So far, so good, even at peak times in the evening I'm getting ~5Mb/s download to odd parts of the US and UK using speedtest.net. That's really positive.

Major local content is of course close; SkyGo, TVNZ, TV3, iTunes, most ~22ms and a few hops away sitting on Telecom Spark's Akamai cache.

2talk works perfectly as well.

Looking forward to IPv6 support too, not too far into this year I hope?

When testing out speedtest.net a while ago, the IP address lookup resolved to owner NZGate, who were they? There is scant information about them on the net.

Great job though Bigpipe, so nice to have actual unlimited internet with no shaping. 

(edit to remove 5Mb/s up reference, as that's not possible on my ADSL2+)


Glad to hear it's all going well for you.

the IP range we were using came from Telecom originally, so for most people was showing up as Telecom, but for a few people showed up as NZGate (I think to do with GGI, but not sure really).  Anyway, we are getting it changed, but I think it takes a while for the info to flow through to Ookla etc, so it is still showing as Telecom.




bigpipe.co.nz
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https://twitter.com/BigPipeNZ


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Wannabe Geek
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  # 992787 23-Feb-2014 14:08
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So far so good, a couple of weeks in and no issues so far. Just replaced my modem and now getting around 17mb down in Albany on ADSL, so not too bad at all! Finally figured out why my RDP isn't working.. CG-NAT etc.. I've requested a static-ip just now, hopefully it'll go through in the next couple of days, been going around in circles and nearly going insane for the past couple of days haha! :P

24 posts

Geek


  # 997180 1-Mar-2014 17:05
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Everything has been good so far 14-20ms ping but in the last 3 days since i requested the public ip, there has been a noticeable lag i would say not that substantial at all but i tested the ping and showed 2-5ms jitter, hope this gets fixed, but the experience has still been positive.

Mr Snotty
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Lifetime subscriber

  # 997886 2-Mar-2014 23:34
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My flat used 3.9tb of data in February and for some reason Bigpipe didn't get all angry with me. When they say "Unlimited" I guess they mean it. So far however everyone here is loving the connection, the speed and not having to worry about any data cap.




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Master Geek
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  # 1002137 10-Mar-2014 14:52
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Been on BigPipe for well over a month now, and am mightily impressed :) Rock solid VDSL connection, and extremely responsive customer service. I know it's still early days, but this is the most impressive service I've used to date.




Although, my speed and pings were better, prior to switching to a public IP. Results, when I was on CG-NAT:




Is this normal? I noticed that my ISP changed, and that my 'location' now appears to be in the South Island :)




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BigPipe

  # 1002151 10-Mar-2014 15:43
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tnaseem: Been on BigPipe for well over a month now, and am mightily impressed :) Rock solid VDSL connection, and extremely responsive customer service. I know it's still early days, but this is the most impressive service I've used to date.




Although, my speed and pings were better, prior to switching to a public IP. Results, when I was on CG-NAT:




Is this normal? I noticed that my ISP changed, and that my 'location' now appears to be in the South Island :)



good to hear it's all going well.

Changing to public IP shouldn't change your speeds.  Just a tip: It's best to use your sync rate rather than speedtest.net for comparisons. speedtest.net has too many other factors to be able to do any true apples with apples comparisons.

It's more likely that your speed changes are a result of VDSL just been doing it's DLM thing in the background and adjusting your speed to it's most optimal




bigpipe.co.nz
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https://twitter.com/BigPipeNZ


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Master Geek
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  # 1002159 10-Mar-2014 15:51
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Ah yes, of course. I was being a bit thick there.

That first speed test was a mere days into the service, so still in the bedding down period. Looking back, I think the public IP switch happened at the time when things were beginning to settle, now that you mention it!

My bad. Nothing to see here move along... :)

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  # 1002680 11-Mar-2014 11:19
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Do you have a policy on the DIA filter now?



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BigPipe

  # 1002704 11-Mar-2014 11:48
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DarkShadow: Do you have a policy on the DIA filter now?


Pretty sure we haven't implemented the DIA filter.




bigpipe.co.nz
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Ultimate Geek
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  # 1011332 23-Mar-2014 13:28
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Finally got connected on thursday morning, can say I'm thoroughly impressed. tested it out with about 30gb of PlayStation Plus games, streamed the NHL yesterday on NHL gamecenter it was superb, then last night was watching the football on Premier League Pass and there were no issues streaming the 4500kbps  stream.

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  # 1011355 23-Mar-2014 14:09
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Detruire: Seeing BinaryLimited mentioning multiple IPs reminded me of a couple of questions:

- Are you providing public IPs or using something like carrier-grade NAT (as with Flip)?
- IPv6 support?


Yes they do use CGNat, But if you ask they will give you a public IP. Not static though



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BigPipe

  # 1011434 23-Mar-2014 17:02
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JarrodM: Finally got connected on thursday morning, can say I'm thoroughly impressed. tested it out with about 30gb of PlayStation Plus games, streamed the NHL yesterday on NHL gamecenter it was superb, then last night was watching the football on Premier League Pass and there were no issues streaming the 4500kbps  stream.


Good to hear smile

(PSPlus is awesome - just got through Tomb Raider myself, fantastic game, now onto Metro Last Light)




bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ


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Ultimate Geek
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  # 1012555 25-Mar-2014 16:10
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Very impressed with bigpipe,

I was on a Snap UFB 100/50 connection in my old address and have now moved to ADSL2 speeds

I have noticed that on BigPipe webpages actually load faster than they did on my 100/50 connection
So while not as fast downloading files, webpage load times are better!
And I can still stream netflix/hulu so that is a bonus :)




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