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3 posts

Wannabe Geek


Topic # 150199 14-Jul-2014 23:30
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Hi guys.

I just purchased the ASUS DSL-N66U ADSL/VDSL Modem Router Duelband Wireless N900, to go with Bigpipe VDSL, but am unable to get anything to work. I've tried looking online for settings and such but no luck.
I'd much appreciate any help, especially if someone has the same set up!



[Mod Edit |BH| Moved to the BigPipe forum. You might have better luck here]

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  Reply # 1088961 14-Jul-2014 23:50
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Make sure you use any random username and password. (PPPOE)
Vlan 10
VPI:0, VCI: 100 (usually dont need anyway)
PTM uplink if it asks for that.



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Wannabe Geek


  Reply # 1088964 15-Jul-2014 00:01
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I've been unable to find VPI or VCI on the VDSL settings.
All the lights are on on the modem, Aswell as the router page saying I'm connected etc, yet I am unable to connect to any webpage or anything.

 
 
 
 


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  Reply # 1088974 15-Jul-2014 00:15
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chefshadez: I've been unable to find VPI or VCI on the VDSL settings.
All the lights are on on the modem, Aswell as the router page saying I'm connected etc, yet I am unable to connect to any webpage or anything.


Dont worry about that then.
If your settings match next thing to do is ask for a public IP. sometimes CG NAT can confuse modems



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Wannabe Geek


  Reply # 1088975 15-Jul-2014 00:20
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How do I go about that?
Sorry to be a hassle, bit of a rookie.

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  Reply # 1089269 15-Jul-2014 13:58
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chefshadez: How do I go about that?
Sorry to be a hassle, bit of a rookie.


just send a message through to our support team 

https://www.bigpipe.co.nz/#/support

I doubt a public IP will help TBH, but it's possible.

I'm afraid that modem is not something I am familiar with, but one of our team might be, so if you send a message through that form in the link above we may be able to help you out.  It's also possible the issue isn't your modem. it may be a chorus fault, which our team can look into.




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  Reply # 1089358 15-Jul-2014 16:06
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Have you set the VLAN ID to 10?




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Wannabe Geek


  Reply # 1455177 22-Dec-2015 11:30
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Hi guys, did you manage to get a concrete fix for it?

I'm having the same issue at the moment trying to set up my DSL-N66U for BigPipe's VDSL.

Please let me know. 

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  Reply # 1455201 22-Dec-2015 11:44
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SirPrize: Hi guys, did you manage to get a concrete fix for it?

I'm having the same issue at the moment trying to set up my DSL-N66U for BigPipe's VDSL.

Please let me know. 


I believe for starters you need to update the firmware on it, then it is a simple matter of configuring:

PPPoE
Username: anything (not blank)
Password: anything (not blank)
Service: Leave this blank.
VPI: 0, VCI: 110
VLAN: 10




Michael Murphy | https://murfy.nz
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Wannabe Geek


  Reply # 1455222 22-Dec-2015 12:31
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I have just bought a Asus RT-AC68U and have updated to the latest asuswrt-merlin (community firmware). I see no option for VLAN, VPI or VCI. I do have internet though, just nowhere near the stated 200/200 - maybe 90/40 at best.

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  Reply # 1455251 22-Dec-2015 13:00
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@wiifm69 Try with your computer set to PPPoE connected directly to the ONT. It's not uncommon for routers to be unable to handle high speeds.

Re: PPP username/password. Set them both to "Bigpipe". Special characters can cause issues.

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  Reply # 1455273 22-Dec-2015 13:15
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Many modems don't require (or have options for) VPI/VCI when used for VDSL

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Wannabe Geek


  Reply # 1455277 22-Dec-2015 13:18
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Hey @Lorenceo,

Yeah I think that is what I have done currently, and the router is fairly new, dual core ARM, so I would easily expect it to handle 200/200 UFB. Here are the system stats for a recent speedtest:

cpu

Current config:

wan-settings

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  Reply # 1455300 22-Dec-2015 13:56
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Can you humor us and try the direct connection to ONT, just to test?

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  Reply # 1455358 22-Dec-2015 14:51
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Fancy router or not, it should be ruled out as a potential cause. In addition to underpowered/misbehaving routers, other common causes of "low" speeds on UFB include: Testing over wireless, 100Mb port somewhere along the line on a >100Mb plan, underpowered computers struggling with Flash on speedtest.net.

90/40Mbps to me seems an odd number. Doesn't align close enough to other speed profiles LFCs offer.

At risk of taking this thread off topic, you should probably get in touch with Bigpipe's support team if you're having trouble with your connection.

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  Reply # 1455382 22-Dec-2015 15:09
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the VLAN stuff if in the LAN -> IPTV settings on some of these ASUS devices

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