Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


793 posts

Ultimate Geek
+1 received by user: 187


Topic # 150921 7-Aug-2014 19:54
Send private message

Hello BigPipe,

I have a new house that will need a new connection. I understand you guys don't do this stuff so how do I normally get a line connected to the house without a telco doing it on my behalf?

I know the nearest pole has a spare connection. There is currently a cable in conduit to the house. So I guess I need two air gaps plugged to let the data flow. The one at the power pole and one just outside the house.

How does one go about this? I can't contact chorus direct can I?

Thanks.

Create new topic
580 posts

Ultimate Geek
+1 received by user: 21


  Reply # 1104357 7-Aug-2014 20:20
One person supports this post
Send private message

You're doing the right thing by contacting your ISP BigPipe as Chorus only works with ISPs not with end users.

1148 posts

Uber Geek
+1 received by user: 756

Trusted
BigPipe

  Reply # 1104358 7-Aug-2014 20:21
One person supports this post
Send private message

I believe Telecom will do this for you for a fee.   You may, or may not, need to sign up to a landline plan at the same time.
This appears to be the right bit of their site
http://www.telecom.co.nz/shop/landline/pricing/

I don't believe these require a 12 month contract,  so you can ditch it after one month if you just want naked broadband - but obviously you'll need to check with them first to make sure that's the case.




bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ




793 posts

Ultimate Geek
+1 received by user: 187


  Reply # 1104374 7-Aug-2014 20:35
Send private message

I thought that was the case, I'll have a look into it.

As an aside, I know you try to keep costs down but what's the advantage of not doing new house connections? Not a complaint just wondering.

21383 posts

Uber Geek
+1 received by user: 4333

Trusted
Subscriber

  Reply # 1104384 7-Aug-2014 20:45
Send private message

Probably needs a whole different provisioning system interfaced with, which has development costs and most houses are already good to go on the chorus network and copper is a slowly dying network so why do that work?




Richard rich.ms

1148 posts

Uber Geek
+1 received by user: 756

Trusted
BigPipe

  Reply # 1104385 7-Aug-2014 20:46
2 people support this post
Send private message

sdav: I thought that was the case, I'll have a look into it.

As an aside, I know you try to keep costs down but what's the advantage of not doing new house connections? Not a complaint just wondering.


Being completely honest, it keeps things simpler for us.  

For the very small amount of people that actually need it, it's not worth us spending the time/money building the processes, training staff etc, especially when they can get it via Telecom pretty easily if necessary.

We'd rather spend that money on moar international bandwidth, getting UFB up and running, and other stuff like that to give the best connection possible.




bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ




793 posts

Ultimate Geek
+1 received by user: 187


  Reply # 1104402 7-Aug-2014 20:48
Send private message

Fair enough. Cheers!

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.