Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


166 posts

Master Geek
+1 received by user: 30


Topic # 157636 7-Dec-2014 23:24
4 people support this post
Send private message

Some time ago I was with Vodafone, and i cancelled and moved to Telecom.
Chorus messed up their appointment.
Vodafone messed up cancelling.
Telecom messed up the provisioning.
I later cancelled with Telecom and they couldn't get that right.

Anyway to the point...
I just set up a new account with BigPipe,
requested an install date in a shorter time frame than the standard, BigPipe confirmed this and Chorus delivered
BigPipe managed to confirm completing of this install within an hour.


Everything worked as it was supposed to from day one, sad state of affairs that working properly needs congratulations but none the less.
Well Done.

Create new topic
2504 posts

Uber Geek
+1 received by user: 294

Trusted

  Reply # 1190292 8-Dec-2014 03:54
Send private message

I think BigPipe is a subsidiary of Telecom, but I guess their BigPipe "branch" is better at handling these sorts of things! :-)




367 posts

Ultimate Geek
+1 received by user: 16


  Reply # 1190293 8-Dec-2014 04:26
Send private message

Hmm maybe I should have tried that ;-) I just requested ASAP. Got the 8th which isn't too bad provided it happens. If not, SlingShot is probably going to charge me another month.

Meow
7893 posts

Uber Geek
+1 received by user: 3919

Moderator
Trusted
Lifetime subscriber

  Reply # 1190304 8-Dec-2014 07:30
One person supports this post
Send private message

Telecom doesn't exist - it is Spark, get with the times!




646 posts

Ultimate Geek
+1 received by user: 228


  Reply # 1190327 8-Dec-2014 08:41
Send private message

michaelmurfy: Telecom doesn't exist - it is Spark, get with the times!



Silly names never take off.

It will only truly be "Spark" when all the previous staff, policies and equipment have been retired (or sacked by the way Moutter is doing things) and replaced with the next silly thing the company does.




NZ / AU Battlefield 4 Gaming Community
http://www.sonsofvalour.net/forums/forum.php

Infrastructure Geek
4056 posts

Uber Geek
+1 received by user: 195

Trusted
Microsoft NZ
Subscriber

  Reply # 1190357 8-Dec-2014 09:39
One person supports this post
Send private message

bigpipe is part of Spark Ventures, a subbsidiary owned by Spark but run separately.  They are not a 'brance' of Spark (Telecom) - all their staff, infrastructure, etc is separate I believe




Technical Evangelist
Microsoft NZ
about.me/nzregs
Twitter: @nzregs


Meow
7893 posts

Uber Geek
+1 received by user: 3919

Moderator
Trusted
Lifetime subscriber

  Reply # 1190369 8-Dec-2014 09:51
4 people support this post
Send private message

NZCrusader:
michaelmurfy: Telecom doesn't exist - it is Spark, get with the times!



Silly names never take off.

It will only truly be "Spark" when all the previous staff, policies and equipment have been retired (or sacked by the way Moutter is doing things) and replaced with the next silly thing the company does.


Here we go again...




1150 posts

Uber Geek
+1 received by user: 757

Trusted
BigPipe

  Reply # 1190403 8-Dec-2014 10:35
Send private message

Hey Gozer,

Thanks for the great feedback :) I have passed this onto the team. We aim to turn-around orders with an ASAP connection date efficiently so as our customers requests are fulfilled.

We're glad you've had a great Bigpipe experience to date. 

Cheers,
Niall
Bigpipe People 






bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.