Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




5 posts

Wannabe Geek


Topic # 173396 21-May-2015 16:28
Send private message

Hello All,

I am currently a Snap customer with a 200/20 plan with unlimited. While my connection is pretty sweet i get great latency and good speeds the customer service has something to be desired and i can save afew bucks by switching to BigPipe, I was wondering is there any UFB BigPipe customers who can vouch for them in terms of game latency and speeds? I mainly play league of legends and diablo3 so prefereably someone who plays these games would be great info.

My speedtest at Snap:



Im in Dannemora, Auckland.

Create new topic
2137 posts

Uber Geek
+1 received by user: 231

Trusted
Subscriber

  Reply # 1309397 21-May-2015 16:38
2 people support this post
Send private message

I don't play those games but I'll offer my 2c anyway as a general user, streamer, and console gamer: connection is rock solid. I'm on 200/20 and speeds are consistently fast and latency is low too. You should get a similar speed and latency as you've posted, so why not switch and save money? Plus there's no contract with them either.




iPad Pro 10.5 Wi-Fi 128GB (Space Grey) | iPhone 8 Plus 64GB (Product RED) | HomePod (Space Grey) | Apple TV 4K | Apple TV HD | Apple Watch Series 4 44mm (Space Grey)


2305 posts

Uber Geek
+1 received by user: 390

Trusted
Subscriber

  Reply # 1309406 21-May-2015 16:50
One person supports this post
Send private message

I've been with them since they first started trialing UFB in July last year having switched from Vocus. Their support has been fantastic, and they certainly have made continuous performance improvements throughout the year. I'm only on a 100mbps plan but can easily max it out when downloading a single popular thing.

I also like how they only change a on-off setup fee for a static IP




 



 
 
 
 


121 posts

Master Geek
+1 received by user: 30


  Reply # 1319623 8-Jun-2015 18:12
One person supports this post
Send private message

Best ISP I have been with.

No complaints about speed, I'm on the 100/20 plan. Not a gamer or heavy downloader but quite pedantic nonetheless.

Email support is fantastic, support guys know their stuff and their product. (I hate listening to hold music anyway)

Setup was a breeze, one-off for Static IP is awesome, no contract and a free month on sign-up was the icing on the cake.


My only complaint (and its not really a complaint) is that I need to use PPPoe and have an MTU of 1492, where with VF I could just configure DHCP client on interface and have an MTU of 1500 (saves stuffing around with MSS settings on enterprise kit with VPN's etc).

Human
2907 posts

Uber Geek
+1 received by user: 98

Subscriber

  Reply # 1320629 9-Jun-2015 20:34
Send private message

chrispchikin: Best ISP I have been with.

No complaints about speed, I'm on the 100/20 plan. Not a gamer or heavy downloader but quite pedantic nonetheless.

Email support is fantastic, support guys know their stuff and their product. (I hate listening to hold music anyway)

Setup was a breeze, one-off for Static IP is awesome, no contract and a free month on sign-up was the icing on the cake.


My only complaint (and its not really a complaint) is that I need to use PPPoe and have an MTU of 1492, where with VF I could just configure DHCP client on interface and have an MTU of 1500 (saves stuffing around with MSS settings on enterprise kit with VPN's etc).


So you have to use 1492 MTU? Does that mean you have to change it on the LAN side of your network as well, or just on the WAN side?

What is the effect of having 1492 MTU as opposed to 1500? I had a read about online, but couldnt get a definitive answer. Based on what was said here, theres mention of PPPoE only supporting a max of 1492 MTU.





121 posts

Master Geek
+1 received by user: 30


  Reply # 1320683 9-Jun-2015 21:25
Send private message

Yes, using PPPoE adds another 8 bytes to the header size, so biggest packet you can fit is 1492 bytes.

When using an MTU of 1492 1 of 2 things usually happens for your 1500-byte MTU configured LAN devices to cope:

1) If devices try and send packets larger than the supported MTU, the device (your router) will drop the packet and send a message back to the client to make the packet smaller (ICMP type 3, code 4)

2) In some networks where these messages aren't allowed or aren't sent, a feature called 'TCP MSS adjustment' can be configured which re-writes the TCP headers so that the lower MSS value is negotiated in the TCP session setup

(TCP MSS or maximum segment size is basically the payload minus the headers, i.e. Standard 1500 byte MTU - 40 byte headers = 1460 byte MSS)

Don't think there are any noticeable performance implications of 1492 vs 1500 :)

Human
2907 posts

Uber Geek
+1 received by user: 98

Subscriber

  Reply # 1320687 9-Jun-2015 21:31
Send private message

chrispchikin: Yes, using PPPoE adds another 8 bytes to the header size, so biggest packet you can fit is 1492 bytes.

When using an MTU of 1492 1 of 2 things usually happens for your 1500-byte MTU configured LAN devices to cope:

1) If devices try and send packets larger than the supported MTU, the device (your router) will drop the packet and send a message back to the client to make the packet smaller (ICMP type 3, code 4)

2) In some networks where these messages aren't allowed or aren't sent, a feature called 'TCP MSS adjustment' can be configured which re-writes the TCP headers so that the lower MSS value is negotiated in the TCP session setup

(TCP MSS or maximum segment size is basically the payload minus the headers, i.e. Standard 1500 byte MTU - 40 byte headers = 1460 byte MSS)

Don't think there are any noticeable performance implications of 1492 vs 1500 :)


Thanks for the explanation. 
Hmm, that will be interesting to see that. I presume this is normal for all UFB services then? Not unique to Bigpipe? 





121 posts

Master Geek
+1 received by user: 30


  Reply # 1320863 10-Jun-2015 09:10
Send private message

Yep, I'd say will be the case with majority of providers out there.

Although when I was with Vodafone they didn't use PPPoe (Just needed to enable a DHCP client on the interface to get an IP address).

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Orcon announces new always-on internet service for Small Business
Posted 18-Apr-2019 10:19


Spark Sport prices for Rugby World Cup 2019 announced
Posted 16-Apr-2019 07:58


2degrees launches new unlimited mobile plan
Posted 15-Apr-2019 09:35


Redgate brings together major industry speakers for SQL in the City Summits
Posted 13-Apr-2019 12:35


Exported honey authenticated on Blockchain
Posted 10-Apr-2019 21:19


HPE and Nutanix partner to deliver hybrid cloud as a service
Posted 10-Apr-2019 21:12


Southern Cross and ASN sign contract for Southern Cross NEXT
Posted 10-Apr-2019 21:09


Data security top New Zealand consumer priority when choosing a bank
Posted 10-Apr-2019 21:07


Samsung announces first 8K screens to hit New Zealand
Posted 10-Apr-2019 21:03


New cyber-protection and insurance product for businesses launched in APAC
Posted 10-Apr-2019 20:59


Kiwis ensure streaming is never interrupted by opting for uncapped broadband plans
Posted 7-Apr-2019 09:05


DHL Express introduces new MyDHL+ online portal to make shipping easier
Posted 7-Apr-2019 08:51


RackWare hybrid cloud platform removes barriers to enterprise cloud adoption
Posted 7-Apr-2019 08:50


Top partner named at MYOB High Achievers Awards
Posted 7-Apr-2019 08:48


Great ideas start in Gisborne with hackathon event back for another round
Posted 7-Apr-2019 08:42



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.