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# 173883 9-Jun-2015 18:03
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I am looking at moving to a new ISP, potentially Bigpipe, from Snap. (i'm also looking at Slingshot and a couple of others)

Looking at signing up for UFB, but just want to clarify a few things.

I see mentioned in in their plan details that "public IP's are available upon request".
Does this mean that I won't be able to open up ports as I see fit on my IP, unless I request a public IP? If that's the case, how long does a request take to process?

I'm going to troll about the forum to see if there are some posts regarding performance.. thats probably my main concern at this stage, is what bigpipes performance is like. So if anyone has any posts that they know of with particularly helpful info, feel free to link them here- in the meantime I'll take a look through the search.

Last question I would like to know as well is; are there any downsides to Bigpipe in comparison to other ISP's?







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  # 1320500 9-Jun-2015 18:12
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pay $45 and get a static IP when you sign up



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  # 1320503 9-Jun-2015 18:12
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Jase2985: pay $45 and get a static IP when you sign up


that is an option, but doesn't answer my question.

Thanks anyway.





 
 
 
 


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  # 1320529 9-Jun-2015 18:35
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Aaroona:
Jase2985: pay $45 and get a static IP when you sign up


that is an option, but doesn't answer my question.

Thanks anyway.


It's your only option for a public IP with BigPipe.



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  # 1320530 9-Jun-2015 18:38
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RunningMan:
Aaroona:
Jase2985: pay $45 and get a static IP when you sign up


that is an option, but doesn't answer my question.

Thanks anyway.


It's your only option for a public IP with BigPipe.


Not what their plan details PDF says... IT specifically says

"public IP available upon request

Static IPs are available on all plans, see Static IP FAQ"

That to me indicates they can provide a DHCP public IP, but also Static public IP's are also an option, otherwise a private/NAT'd address is assigned. Though, I could be interpreting it incorrectly.







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  # 1320533 9-Jun-2015 18:42
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Suspect that's out of date. They used to provide public (not static) free on request, but simplified so providing static for $45 one off charge, so no more free dynamic public.



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  # 1320535 9-Jun-2015 18:45
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RunningMan: Suspect that's out of date. They used to provide public (not static) free on request, but simplified so providing static for $45 one off charge, so no more free dynamic public.


Hmm.. that's annoying. I don't need a static IP, and to be honest, there are some advantages to not have a static one (file sharing sites etc.). Was there an announcement about that change? Or was it just "phased" in? 





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  # 1320537 9-Jun-2015 18:47
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BP rep(s) confirmed it in the forums here. Murphy's law I can't spot a thread to point you to!

 
 
 
 


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  # 1320539 9-Jun-2015 18:48
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Got a link to the PDF?

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  # 1320540 9-Jun-2015 18:49
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Aaroona:
RunningMan: Suspect that's out of date. They used to provide public (not static) free on request, but simplified so providing static for $45 one off charge, so no more free dynamic public.


Hmm.. that's annoying. I don't need a static IP, and to be honest, there are some advantages to not have a static one (file sharing sites etc.). Was there an announcement about that change? Or was it just "phased" in? 


Have a look in the BigPipe sub forum. There are a lot of discussion about this.

Public IP is not available anymore - only static IP.








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  # 1320542 9-Jun-2015 18:51
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RunningMan: Got a link to the PDF?



Oh, not a PDF, but an html page.

https://www.bigpipe.co.nz/offer-summary-ufb.html - Right down the bottom.


 

 

 

 

Other information

 

 

We use carrier-grade NAT. This should not impact most online activities such as streaming video, web browsing and online gaming, but may affect some complex broadband-based services (e.g. personally hosted websites).

 

Public IP addresses are available on request.

 

Static IP is available for all our plans, please check our Static IP FAQ'S.

 

 

 

 

 






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  # 1320543 9-Jun-2015 18:52
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http://www.geekzone.co.nz/forums.asp?forumid=158&topicid=170907





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  # 1320544 9-Jun-2015 18:53
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They certainly used to offer public in the dynamic pool

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  # 1323065 11-Jun-2015 22:27
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Aaroona: and to be honest, there are some advantages to not have a static one (file sharing sites etc.).

 


FWIW: You won't get that advantage with Slingshot either. Their IP assignments are very sticky. We had the same IP for 9 months at our last flat, and there was a period of three weeks where we weren't there (and the modem was off.)




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  # 1323237 12-Jun-2015 10:03
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to hopefully clear up a few things here


1) we used to do public IP for free. We do not any more.  We allow existing customers who have one, to keep it, but nobody new can get one for free.

2) We offer static IP for $45 one-off charge.  If you want to avoid the CGNAT, but do not want a static for some reason, you can request a dynamic IP,  but you will still need to pay the $45 one-off charge.


I agree the description on our site is not especially clear.  Must have missed that part when we made the changes on our site.


as for the performance question, it should be tip-top.

see this thread here for examples http://www.geekzone.co.nz/forums.asp?forumid=158&topicid=173396




bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ


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  # 1329473 22-Jun-2015 19:23
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"Public IP addresses are available on request." is still listed in the offer summary!

https://www.bigpipe.co.nz/offer-summary-ufb.html

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