Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

22 posts


# 179031 23-Aug-2015 19:34
Send private message

Hey guys

I signed up to MyRepublic in December. They initiated the installation of UFB to my apartment building. In July I discovered BigPipe, liked their plans, and their social media presence, better. I cancelled my MyRepublic order (to which they called me twice and REALLY didn't want to cancel) and signed up with BigPipe.

Fast forward to yesterday, I get an email from BigPipe saying my pre-install check is going to happen on the 10th, with the install on the 15th of September.

Then today, I get an automated text from MyRepublic saying that a Chorus technician is coming to my house this coming Friday (the 28th of August) to do the install. I contacted BigPipe and explained all this and received a reply (more or less immediately - amazing) telling me to cancel the install with MyRepublic.

Before I do that, I just wanted to be doubly sure I can't just get connected on Friday and then have BigPipe use that ONT rather than the one to be installed on the 15th (given I'll have UFB almost 3 weeks faster that way)

Thanks in advance

Filter this topic showing only the reply marked as answer Create new topic
1611 posts

Uber Geek

  # 1372659 23-Aug-2015 19:40
Send private message

You could do that, but make sure you're on a no contract plan with MyRepublic.

I would also wait until the ONT is installed and working before cancelling the other order. Fibre orders are notoriously bad for having delays, so if one go bad you would still have another order booked for not too long. Right now if you need to rebook a fibre install you're looking at a few weeks.

22 posts


  # 1372661 23-Aug-2015 19:42
Send private message

I already have in writing my several requests to cancel service at MyRepublic


1168 posts

Uber Geek


  # 1373060 24-Aug-2015 13:39
Send private message


Definitely not quite right here.  We're going to have a dig around and see what we can do from our end to get the best outcome for you.  Felix is looking into it for you and will be in contact soon.


22 posts


  # 1373067 24-Aug-2015 13:47
Send private message

Thanks a lot. I've already got a reply from Felix :-)

Filter this topic showing only the reply marked as answer Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35

Amazon Studios announces New Zealand as location for its upcoming series based on The Lord of the Rings
Posted 18-Sep-2019 17:24

The Warehouse chooses Elasticsearch service
Posted 18-Sep-2019 13:55

Voyager upgrades core network to 100Gbit
Posted 18-Sep-2019 13:52

Streaming service Acorn TV launches in New Zealand with selection with British shows
Posted 18-Sep-2019 08:55 announces partnership with smartphone manufacturer HTC
Posted 16-Sep-2019 21:30

Finalists Announced for Microsoft NZ Partner Awards
Posted 16-Sep-2019 19:37

OPPO Showcases New CameraX Capabilities at Google Developer Days China 2019
Posted 15-Sep-2019 12:42

New Zealand PC Market returns to growth
Posted 15-Sep-2019 12:24

Home sensor charity director speaks about the preventable death which drives her to push for healthy homes
Posted 11-Sep-2019 08:46

Te ao Maori Minecraft world set to inspire Kiwi students
Posted 11-Sep-2019 08:43

Research reveals The Power of Games in New Zealand
Posted 11-Sep-2019 08:40

Ring Door View Cam now available in New Zealand
Posted 11-Sep-2019 08:38

Vodafone NZ to create X Squad
Posted 10-Sep-2019 10:25

Huawei nova 5T to be available 20th September
Posted 5-Sep-2019 11:55

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.