Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




60 posts

Master Geek


# 179109 26-Aug-2015 15:04
Send private message

As the title suggests, I'm currently considering a move to Bigpipe from Snap. Just wondering if anyone has made the same move and what their experience has been like? I'm assuming my FRITZ!Box 7360 would work without too many issues?

Create new topic
1170 posts

Uber Geek

Trusted
BigPipe

  # 1374878 26-Aug-2015 20:55
2 people support this post
Send private message

We've had quite a few people come across. Experience should be fine. Transitions on ufb between providers is one of the more seamless experiences you can have. No need for technicians to visit etc. it's all done remotely, so there's much less to go wrong.
You can keep using your same router (with a small setting change to remove vlan tagging, we can talk you through if needed)

We've also got a switching promo on at the moment too, so use the promo code SNAPPEDUP when you sign up to get your first month for free on any plan. (This only works for switching ISPs at the same address)




bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ




60 posts

Master Geek


  # 1375056 27-Aug-2015 10:00
Send private message

Thanks for the response. Looking through more of this forum, the consensus is generally a good one. You've got yourself a new customer.

 
 
 
 


2078 posts

Uber Geek

Subscriber

  # 1375093 27-Aug-2015 10:39
Send private message

 We've also got a switching promo on at the moment too, so use the promo code SNAPPEDUP when you sign up to get your first month for free on any plan. (This only works for switching ISPs at the same address)


That is a great promo.  Does it have an expiry date and is it available to those who have been Bigpipe customers in the past?

4025 posts

Uber Geek

Trusted

  # 1375141 27-Aug-2015 12:17
Send private message

BigPipeNZ: You can keep using your same router (with a small setting change to remove vlan tagging, we can talk you through if needed)

Actually I've never checked that - can you not send tagged packets down an untagged UNI connection? Always wondered if untagged means it'll just ignore the tag and still work with it enabled.

1170 posts

Uber Geek

Trusted
BigPipe

  # 1375157 27-Aug-2015 12:49
Send private message

eXDee:
BigPipeNZ: You can keep using your same router (with a small setting change to remove vlan tagging, we can talk you through if needed)

Actually I've never checked that - can you not send tagged packets down an untagged UNI connection? Always wondered if untagged means it'll just ignore the tag and still work with it enabled.


from what I understand, Snap use VLAN tagging on their UFB, which means existing customers will have this ticked on their modems by default, and will need to be changed when they switch to us.  
 
AFAIK if you have it set wrong in your router, then the connection simply won't work at all.




bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ


1170 posts

Uber Geek

Trusted
BigPipe

  # 1375169 27-Aug-2015 12:56
Send private message

graemeh:
 We've also got a switching promo on at the moment too, so use the promo code SNAPPEDUP when you sign up to get your first month for free on any plan. (This only works for switching ISPs at the same address)


That is a great promo.  Does it have an expiry date and is it available to those who have been Bigpipe customers in the past?


Hi,  only for new customers - but the definition of that is having had a Bigpipe connection in the last 12 months.  i.e. if you've had a connection with us in the last 12 months, you aren't eligible.  If it's 12 months or more, then you are eligible.

currently it runs to the end of this month, but we may (or may not) extend it or change it in September.




bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ


2078 posts

Uber Geek

Subscriber

  # 1375206 27-Aug-2015 14:05
Send private message

BigPipeNZ:
graemeh:
 We've also got a switching promo on at the moment too, so use the promo code SNAPPEDUP when you sign up to get your first month for free on any plan. (This only works for switching ISPs at the same address)


That is a great promo.  Does it have an expiry date and is it available to those who have been Bigpipe customers in the past?


Hi,  only for new customers - but the definition of that is having had a Bigpipe connection in the last 12 months.  i.e. if you've had a connection with us in the last 12 months, you aren't eligible.  If it's 12 months or more, then you are eligible.

currently it runs to the end of this month, but we may (or may not) extend it or change it in September.


Thanks, I was a customer until January so I don't qualify.  I would have stayed a customer if you had UFB available in Wellington a little sooner.

 
 
 
 


1170 posts

Uber Geek

Trusted
BigPipe

  # 1375208 27-Aug-2015 14:10
One person supports this post
Send private message

graemeh:
BigPipeNZ:
graemeh:
 We've also got a switching promo on at the moment too, so use the promo code SNAPPEDUP when you sign up to get your first month for free on any plan. (This only works for switching ISPs at the same address)


That is a great promo.  Does it have an expiry date and is it available to those who have been Bigpipe customers in the past?


Hi,  only for new customers - but the definition of that is having had a Bigpipe connection in the last 12 months.  i.e. if you've had a connection with us in the last 12 months, you aren't eligible.  If it's 12 months or more, then you are eligible.

currently it runs to the end of this month, but we may (or may not) extend it or change it in September.


Thanks, I was a customer until January so I don't qualify.  I would have stayed a customer if you had UFB available in Wellington a little sooner.


ah, fair enough.  
If you're wanting to switch back your UFB to us we can make an exception I think in this case (since we like geekzoners).  
If you decide to come back, use that promo code and PM me your email address and I'll make sure you get the offer.

Cheers




bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ


2078 posts

Uber Geek

Subscriber

  # 1375215 27-Aug-2015 14:17
Send private message

BigPipeNZ:
graemeh:
BigPipeNZ:
graemeh:
 We've also got a switching promo on at the moment too, so use the promo code SNAPPEDUP when you sign up to get your first month for free on any plan. (This only works for switching ISPs at the same address)


That is a great promo.  Does it have an expiry date and is it available to those who have been Bigpipe customers in the past?


Hi,  only for new customers - but the definition of that is having had a Bigpipe connection in the last 12 months.  i.e. if you've had a connection with us in the last 12 months, you aren't eligible.  If it's 12 months or more, then you are eligible.

currently it runs to the end of this month, but we may (or may not) extend it or change it in September.


Thanks, I was a customer until January so I don't qualify.  I would have stayed a customer if you had UFB available in Wellington a little sooner.


ah, fair enough.  
If you're wanting to switch back your UFB to us we can make an exception I think in this case (since we like geekzoners).  
If you decide to come back, use that promo code and PM me your email address and I'll make sure you get the offer.

Cheers


Thank you, that is a very kind offer.  I'll discuss it with the boss tonight. cool

Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Ring launches indoor-only security camera
Posted 23-Jan-2020 17:26


New report findings will help schools implement the digital technologies curriculum content
Posted 23-Jan-2020 17:25


N4L to upgrade & support wireless internet inside schools
Posted 23-Jan-2020 17:22


Netflix releases 21 Studio Ghibli works
Posted 22-Jan-2020 11:42


Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09


Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.