Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1139 posts

Uber Geek
Inactive user


# 179146 28-Aug-2015 15:15
Send private message

Just moved from VDSL to UFB and I am mindful that many find it easy to bitch and moan and so few find the time to say thanks.

So ........... thanks BigPipe for what was a seamless and simple process! A slight hiccup with Chorus unable to locate the line and therefore an unexpected delay outside of everybody's control. BigPipe managed the process and kept me in the loop every inch of the way. So many thanks to the guys at BigPipe and the guys at Chorus too. A job well done!

Dave B

Create new topic
1167 posts

Uber Geek

Trusted
BigPipe

  # 1375738 28-Aug-2015 15:20
Send private message

Great feedback.  Thank you very much.  I'll be sure to pass it onto the team.  




bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ


Human
2911 posts

Uber Geek

Subscriber

  # 1378068 2-Sep-2015 09:39
One person supports this post
Send private message

I passed my thanks along to the team via their support email- but I was very impressed with BigPipe during the install phase (and after, don't worry!). Particularly with making sure I had everything I need and then also going the extra mile when something did go wrong (Chorus playing hard-and-fast with the scheduling). 

Anything that went wrong with my install was really to do with the contracted install company- but Bigpipe were fantastic. I even got a phone call from one of their staff when things started to turn- granted the phone line was terrible (they must have been on some crappy VOIP line), it was more than adequate to pass along the message.

I don't foresee myself moving from Bigpipe any time soon.







 
 
 
 


1167 posts

Uber Geek

Trusted
BigPipe

  # 1378078 2-Sep-2015 09:53
Send private message

Aaroona: I passed my thanks along to the team via their support email- but I was very impressed with BigPipe during the install phase (and after, don't worry!). Particularly with making sure I had everything I need and then also going the extra mile when something did go wrong (Chorus playing hard-and-fast with the scheduling). 

Anything that went wrong with my install was really to do with the contracted install company- but Bigpipe were fantastic. I even got a phone call from one of their staff when things started to turn- granted the phone line was terrible (they must have been on some crappy VOIP line), it was more than adequate to pass along the message.

I don't foresee myself moving from Bigpipe any time soon.




great to hear too, thank you for that.

(the call you had was from a mobile.  That's all we use here - living the naked broadband dream)




bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel expands 10th Gen Intel Core Mobile processor family
Posted 23-Aug-2019 10:22


Digital innovation drives new investment provider
Posted 23-Aug-2019 08:29


Catalyst Cloud becomes a Kubernetes Certified Service Provider (KCSP)
Posted 23-Aug-2019 08:21


New AI legaltech product launched in New Zealand
Posted 21-Aug-2019 17:01


Yubico launches first Lightning-compatible security key, the YubiKey 5Ci
Posted 21-Aug-2019 16:46


Disney+ streaming service confirmed launch in New Zealand
Posted 20-Aug-2019 09:29


Industry plan could create a billion dollar interactive games sector
Posted 19-Aug-2019 20:41


Personal cyber insurance a New Zealand first
Posted 19-Aug-2019 20:26


University of Waikato launches space for esports
Posted 19-Aug-2019 20:20


D-Link ANZ expands mydlink ecosystem with new mydlink Mini Wi-Fi Smart Plug
Posted 19-Aug-2019 20:14


Kiwi workers still falling victim to old cyber tricks
Posted 12-Aug-2019 20:47


Lightning Lab GovTech launches 2019 programme
Posted 12-Aug-2019 20:41


Epson launches portable laser projector
Posted 12-Aug-2019 20:27


Huawei launches new distributed HarmonyOS
Posted 12-Aug-2019 20:20


Lenovo introduces single-socket servers for edge and data-intensive workloads
Posted 9-Aug-2019 21:26



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.