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122 posts

Master Geek
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BigPipe

Topic # 185696 2-Dec-2015 09:29
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Hey Geekzoners,

Just a heads up that some Bigpipe customers in the central and south North Island regions may be experiencing an outage at the moment, beginning at 6:50 AM. The problem is, apparently, with a piece of Chorus network infrastructure in Tauranga and it's currently being investigated - we have just heard a link has been severed. 

We will update this post with an expected resolution time once we have more details.

 

If you're affected, we sincerely apologise for the inconvenience.

After the outage has been fixed, we suggest rebooting your modem before trying to reconnect.




www.bigpipe.co.nz

 

https://www.facebook.com/BigPipeNZ

 

https://twitter.com/BigPipeNZ

 


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93 posts

Master Geek


  Reply # 1439097 2-Dec-2015 10:17
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2talk seems to have same problem

UHD

553 posts

Ultimate Geek
+1 received by user: 235


  Reply # 1439101 2-Dec-2015 10:31
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Fine here in Palmy, DSL.

 
 
 
 


1309 posts

Uber Geek
+1 received by user: 323


  Reply # 1439115 2-Dec-2015 11:04
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Thanks for posting here.
Internet at home has been down since about 7am.



122 posts

Master Geek
+1 received by user: 98

Trusted
BigPipe

  Reply # 1439264 2-Dec-2015 13:46
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Update: looks like the outage has been cleared up! Everything should come back online automatically, but if you're still having trouble connecting, try rebooting your modem. If you're still having trouble after that, feel free to drop us a line




www.bigpipe.co.nz

 

https://www.facebook.com/BigPipeNZ

 

https://twitter.com/BigPipeNZ

 


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