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1245 posts

Uber Geek
+1 received by user: 62

  Reply # 1511421 11-Mar-2016 15:22
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I can't wait to get connected, just Chorus haven't given my street the "go live" just yet, despite finishing the ground work late Jan (all work done, "streets ahead" signs gone). Shouldn't be long now hopefully!



They finished ours Oct-Nov last year (can't remember exactly), and it only went live this month.

rm *

436 posts

Ultimate Geek
+1 received by user: 92

  Reply # 1511443 11-Mar-2016 16:07
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Gutted. They have just finished digging in the cables down my street and expected time to get set up is in June/July. It's gonna feel like a long next few months.

2881 posts

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  Reply # 1511568 11-Mar-2016 19:56
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So no luck following a firmware update and factory reset, so I'm trying to use a different router (a Huawei HG659) but having problems setting this up, as per my request for help here


Appreciate any advice on that thread, if anyone can help! Thanks...

2103 posts

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  Reply # 1512075 12-Mar-2016 17:00
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+1 for the C2 which I use on my 100/20 connection, I actually wrote a guide for getting it up and running on bigpipe ufb here


The wifi isn't fantastic but it works, I've found AC/5ghz is only really good for short range with it 

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  Reply # 1512076 12-Mar-2016 17:06
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First time I've been jealous of Palmerston North!!! yell

581 posts

Ultimate Geek
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  Reply # 1569150 10-Jun-2016 09:14
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Thought I would post an update here to say that my UFB in Palmy has been connected and to say thank you to Bigpipe, Chorus and their contractors Broad Spectrum for making the whole process so hassle free.


I ordered my upgrade from VDSL to UFB on 24 May, the same day I got notification that my street was good to go for UFB. Bigpipe came back promptly and within two hours of ordering I had the dates and times for the scoping (7 June) and install (13 June) visits.


On May 27 I got a call from Chorus so say that they had some earlier dates available, so we settled on 28 May for scoping and 7 June for installation.


Throughout the entire process the communication from all parties was excellent. Bigpipe sent connection details with my new static IP address after I signed up, and sent emails every time they received new information from Chorus regarding dates.


The scoping guy was brilliant. I already had clear in my mind where I wanted everything to go and he agreed, draw up his plans, I signed the agreement and he left. 30 minutes later I got an email with a copy of the plans, for my reference.


My only gripe was install day, which was a bit of a stuff up. The installer was late so I called Broad Spectrum to find out where he was, they contacted him and said he was held up on his previous job. The guy showed up two hours late, however he apologised and explained that his previous job had a broken fibre and they had to re-blow it.


Anyway, he got my install done without issue, I plugged my Mikrotik in and boom, UFB.



(Speedtest was done later that evening, I had to get back to work once the install was done).


Thank you Bigpipe for my bigger pipe!



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