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  Reply # 1699972 7-Jan-2017 18:28
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have you tried the windows 10 app or Beta.speedtest.net?


Hmm, what to write...
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  Reply # 1699981 7-Jan-2017 18:42
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Jase2985:

 

have you tried the windows 10 app or Beta.speedtest.net?

 

 

I haven't seen the app.

 

 

 

Mind you, Bigpipe did get me to download and use Iperf and I get similar results and that at least shows its not my end





Matthew


 
 
 
 


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  Reply # 1699985 7-Jan-2017 18:54
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mdooher:

 

Jase2985:

 

have you tried the windows 10 app or Beta.speedtest.net?

 

 

I haven't seen the app.

 

 

 

Mind you, Bigpipe did get me to download and use Iperf and I get similar results and that at least shows its not my end

 

 

so have you tried either? there as been issues with speedtest due to flash. those i mention above dont use flash


Hmm, what to write...
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  Reply # 1699987 7-Jan-2017 18:57
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Jase2985:

 

mdooher:

 

Jase2985:

 

have you tried the windows 10 app or Beta.speedtest.net?

 

 

I haven't seen the app.

 

 

 

Mind you, Bigpipe did get me to download and use Iperf and I get similar results and that at least shows its not my end

 

 

so have you tried either? there as been issues with speedtest due to flash. those i mention above dont use flash

 

 

I was using the Beta.speedtest.net





Matthew


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  Reply # 1700004 7-Jan-2017 20:03
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I would try

 

http://spark.speedtestcustom.com

 

Then select the Spark speedtest server in Auckland. You might need to type "Spark" in the top search box to get the Spark servers. Also try on different browsers preferably Firefox or Chrome.

 

I've also just noticed that when you select the Spark servers the speedtest custom server still shows the old server. But when you run the test it selects the correct server.






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  Reply # 1705328 18-Jan-2017 16:03
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Christchurch / Enable

 

UBNT ERPoe-5 <> Cisco SG500 <> Desktop.

 

Quite happy. Would be even happier if BigPipe had Chch Peering :)


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  Reply # 1705363 18-Jan-2017 17:01
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stubbed:

Christchurch / Enable


UBNT ERPoe-5 <> Cisco SG500 <> Desktop.


Quite happy. Would be even happier if BigPipe had Chch Peering :)



That's some extremely nice hardware you have there. I assume you run something off the switch to do WiFi? Also, why in earth the massive switch?!

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  Reply # 1705371 18-Jan-2017 17:21
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Running a Cisco/Linksys E4200 just as an AP at the moment, no idea what AC AP to get. Currently don't have any WiFi devices that have high bandwidth requirements so have got away with the E4200 and no frustration.

 

SG500-28P, it's the only switch in the entire house, doesn't take long to fill up ports. Centralised cabling, CCTV, NAS/Servers with LACP etc.


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  Reply # 1705552 19-Jan-2017 00:24

I have noticed over the last month or so, download and upload speeds are low across the board.

 

 

 

used to get 960/460 but locally I'm getting about 500/260.

 

 

 

Just seems a bit odd though international bandwidth doesn't seem to be affected. 860/400 to/from Sydney

 

 

 

Even steam downloads struggle to get over 20MBps


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  Reply # 1705557 19-Jan-2017 00:42
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Define locally? All Bigpipe traffic passes through Auckland. If you're not located in Auckland your traffic is first making its way up to Auckland, and then back to wherever the server is.

 

Keep in mind that Bigpipe only has capacity through Global Gateway. If the servers you're downloading from within NZ have poor capacity to GGI, speeds will suffer.

 

In addition, speedtest.net at present seems to give rather variable results depending on which server is chosen, independent of the bandwidth available between the client and server. There has been mention of it on these forums.

 

As for Steam downloads, make sure your Steam region is set appropriately, and you're using your ISP's DNS. I find Australia NSW gives the best results, as it will then pull from both the Valve servers in Sydney, the West coast of the US, as well as ISP Akamai servers. I've seen Steam push 100 megabytes a second while downloading GTA 5, mostly coming from the ISP Akamai servers, although admittedly this was a few years ago now.


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  Reply # 1705558 19-Jan-2017 00:51

Lorenceo:

 

Define locally? All Bigpipe traffic passes through Auckland. If you're not located in Auckland your traffic is first making its way up to Auckland, and then back to wherever the server is.

 

Keep in mind that Bigpipe only has capacity through Global Gateway. If the servers you're downloading from within NZ have poor capacity to GGI, speeds will suffer.

 

In addition, speedtest.net at present seems to give rather variable results depending on which server is chosen, independent of the bandwidth available between the client and server. There has been mention of it on these forums.

 

As for Steam downloads, make sure your Steam region is set appropriately, and you're using your ISP's DNS. I find Australia NSW gives the best results, as it will then pull from both the Valve servers in Sydney, the West coast of the US, as well as ISP Akamai servers. I've seen Steam push 100 megabytes a second while downloading GTA 5, mostly coming from the ISP Akamai servers, although admittedly this was a few years ago now.

 

 

 

 

As an IT specialist, you don't need to worry about asking me these question but just to cover bases,

 

 

 

Live in Auckland, latency to Auckland servers are <2ms as expected however bandwidth to all servers is generally now under 600Mbps compared to before where I would see 960-970Mbps to sparks server.

 

Downloading through Battle.net, I see download speeds of between 780-820Mbps, bandwidth to Australia is again, well up there but local bandwidth, even if I am trying to copy a file from my RAID array from one gigabit network to another gigabit network, I struggle to get 200Mbps.

 

 

 

Local connections seems so bad atm that just skying my partner in west Auckland (I myself are in central) her on a 100/30 connection and myself on gigabit, we see terrible bandwidth, audio loss, video lose seconds worth of footage and dropping calls. Seems very abnormal forthis to be happening on fibre in Auckland while being completely fine if I skype a family member in Melbourne on a 30/3 cable connection.


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  Reply # 1705566 19-Jan-2017 05:27
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Rudster:

 

Lorenceo:

 

Define locally? All Bigpipe traffic passes through Auckland. If you're not located in Auckland your traffic is first making its way up to Auckland, and then back to wherever the server is.

 

Keep in mind that Bigpipe only has capacity through Global Gateway. If the servers you're downloading from within NZ have poor capacity to GGI, speeds will suffer.

 

In addition, speedtest.net at present seems to give rather variable results depending on which server is chosen, independent of the bandwidth available between the client and server. There has been mention of it on these forums.

 

As for Steam downloads, make sure your Steam region is set appropriately, and you're using your ISP's DNS. I find Australia NSW gives the best results, as it will then pull from both the Valve servers in Sydney, the West coast of the US, as well as ISP Akamai servers. I've seen Steam push 100 megabytes a second while downloading GTA 5, mostly coming from the ISP Akamai servers, although admittedly this was a few years ago now.

 

 

 

 

As an IT specialist, you don't need to worry about asking me these question but just to cover bases,

 

 

 

 

just because you are an IT specialist dosent mean you have thought of or tried everthing


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  Reply # 1705698 19-Jan-2017 10:53
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My work also gives me a bit of insight into such things, and I am not convinced of the cause of the symptoms you describe being Bigpipe's network. :)

 

Battle.net uses Akamai. It'll be pulling from servers in the same data centre as the Bigpipe core routers, so good speeds are normal.

 

As mentioned, speedtest.net results are variable at the moment. Try a different server. Vodafone or 2degrees maybe. Also consider the beta.speedtest.net option or nperf.com. If you can still get 800~Mbps to Sydney, I fail to see how there is an issue with Bigpipe's GGI capacity.

 

Is your partner also on a Bigpipe connection? Keep in mind that Bigpipe do not peer, so unless you're both on Bigpipe all traffic is going through a paid (and potentially over utilised) GGI transit link. Are either of you using wifi? Are they or their flatmates torrenting at the time you notice the symptoms? There are so many factors that can contribute to a poorer than expected experience.

 

Edit: Another possibility is that your Skype traffic is going through a third (potentially slow) party, and not directly between yours and your partner's devices. Skype does this when it is unable to break through NAT. I've observed my connection and computer be used as an intermediary for Skype calls on multiple occasions.


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  Reply # 1711225 29-Jan-2017 04:05
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We got switched to the Elite plan of Bigpipe but I realised we have no gear to test it with (for now) to know if we're getting gigabit... Laptops don't have gigabit ethernet. The Mac doesn't even have an ethernet port. We're not paying for this speed yet so I guess that's fine, gigabit may not be for our needs. BUT we just want to speedtest it!

 

Is there anyway to know the speed of the internet just through the router dashboard or something?  So sorry for the very noob question.

 

 


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  Reply # 1711227 29-Jan-2017 07:05
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Certain routers does have a built in speed test feature. What model router you have?

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