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Topic # 205753 25-Nov-2016 15:20
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Hi all,

 

I've done a search and can't find anything.

 

I'm setting up a new modem (as in topic title) on our existing BigPipe VDSL connection. We have a static IP, but when I come to configure the router, it asks for the subnet mask (I've tried 255.255.255.0 but feel free to suggest anything else :)

 

The main issue is when setting it up for Static IP, it asks for the gateway address and you can't get past that point without entering it.

 

In lieu of any information on the BP website, does anyone know suitable congiguration settings?

 

Thanks in advance,

 

Simon


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  Reply # 1677488 25-Nov-2016 15:28
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just use auto discovery, or auto ip, it will give you your static ip, and it wont change.





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  Reply # 1677500 25-Nov-2016 15:56
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I'm not sure why you're trying to enter a static IP using EoIP - this is incorrect. You should be using PPPoE.

 

 


 
 
 
 




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  Reply # 1677533 25-Nov-2016 16:53
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Hmm, okay. If I set it up using DHCP, the DSL status shows connected but still can't reach the internet. I've been swapping the cables between the old modem/router and the new one to try this so presuming the VDSL connection is okay.

 

It would help if BigPipe had a rundown of useful settings, but it only has modem guides (which was fine when I set up one of their recommended modems).

 

I'm hoping the new modem/router will have better wifi performance - six external antennae vs one internal :)


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  Reply # 1677536 25-Nov-2016 17:01
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angusdog:

 

I'm hoping the new modem/router will have better wifi performance - six external antennae vs one internal :)

 

 

May or may not. Really depends what the WiFi issues were previously.

 

As for generic settings they're explained on the BigPipe site and are about as simple as you can get - PPPoE with anything you want as the username and password.

 

 


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  Reply # 1677577 25-Nov-2016 18:45
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angusdog:

 

It would help if BigPipe had a rundown of useful settings

 

 

These ones?




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  Reply # 1677584 25-Nov-2016 18:56
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Thanks the replies - I had hoped it would be 'PnP' out of the box...

 

Anyway, here's the settings I have for 'Internet' on the new router: (The italics are comments or the other possible options)

 

DSL:

 

G.dmt: Enabled

 

T1.413: Enabled

 

AnnexL: Enabled

 

AnnexM: Disabled

 

G.Lite: Enabled

 

ADSL2: Disabled Was enabled

 

ADSL2+: Disabled Was enabled

 

VDSL2: Enabled

 

 

 

Advanced Settings:

 

Bitswap: Enabled

 

AnnexL Upstream PSD: M1 and M2 M1 only, M2 only

 

SRA: Disabled

 

 

 

8a: Enabled

 

8b: Enabled

 

8c: Enabled

 

8d: Enabled

 

12a: Enabled

 

12b: Enabled

 

17a: Enabled

 

US0: Enabled

 

 

 

ATM:

 

Interface: PVC-1 (0/110) Can choose PVC-1 to -8

 

VPI: 0 as per BP settings

 

VCI: 110 as per BP settings

 

Latency: Path0 Path0, Path1, Path0&Path1

 

Encapsulation: LLC or VC MUX

 

 

 

Advanced settings:

 

ATM QoS: UBR Without PCR UBR With PCR, CBR, Non Realtime VBR, Realtime VBR

 

 

 

PTM:

 

Interface: PTM-1

 

Latency: Path0 Path0, Path1, Path0&Path1

 

 

 

IPv4:

 

WAN Access Type: xDSL Router

 

PVC: PVC-1 (0/110)

 

 

 

Advanced Settings:

 

Enable Tagged Vlan: Disabled

 

My internet connection is PPPoE Static IP, Dynamic IP (DHCP), PPPoA, PPTP, L2TP, Bridge

 

Username: bigpipe

 

Password: bigpipe

 

Reconnect Mode: Always on On Demand, Manual

 

 

 

IPv6:

 

My internet connection is : PPPoE

 

PPPoE Session: Share with IPv4

 

Address Mode: Dynamic IP

 

MTU: 1492 bytes

 

DNS type: Obtain a DNS Server address

 

Enable DHCP-PD: Enabled

 

LAN IPv6 Link-Local Address: Not available

 

Enable Automatic IPv6 Address Assignment: Enabled

 

Enable Automatic DHCP-PD in LAN: Enabled

 

Autoconfiguration Type: SLAAC+Stateless DHCP

 

Router Advertisement Lifetime: [empty] minutes

 

 

 

Is there anything in the above config which looks wrong?

 

If I use the modem's Wizard, it claims the setup's complete, but then immediately shows it can't connect to the internet.

 

Any help very gratefully received!

 

Thanks, Simon




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  Reply # 1677585 25-Nov-2016 18:57
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DarkShadow:

 

angusdog:

 

It would help if BigPipe had a rundown of useful settings

 

 

These ones?

 

 

I did eventually find those settings - they didn't help a whole bunch. But thanks for pointing those out


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  Reply # 1677587 25-Nov-2016 18:58
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Are you logging into pppoe with username/password




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  Reply # 1677591 25-Nov-2016 19:10
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Yup. Getting good at swapping out the modems :) too

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  Reply # 1677592 25-Nov-2016 19:16
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angusdog:

 

Thanks the replies - I had hoped it would be 'PnP' out of the box...

 

 

ISP supplied routers are 'PnP out of the box'.

 

Nothing else you buy ever can be. They have no way of knowing your required settings or being able to connect to a provisioning server to obtain the correct settings.

 

 

 

 




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  Reply # 1677597 25-Nov-2016 19:19
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Hmmmm, true but with a wizard and the configuration details, I thought it would be easier than this.

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  Reply # 1677598 25-Nov-2016 19:20
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 VDSL2 connection requires VLAN tagging.





Ross

 

Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+

 


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  Reply # 1677599 25-Nov-2016 19:21
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have you tried teathering your phone to your pc, download the latest firmware and then upload it to the modem, might help, has helped me in the past.





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  Reply # 1677600 25-Nov-2016 19:21
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Spyware:

 

 VDSL2 connection requires VLAN tagging.

 

 

 

 

yes for spark, but bigpipe?





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  Reply # 1677601 25-Nov-2016 19:22
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oh yep, you missed vlan.

 

 





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