Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




23 posts

Geek


Topic # 209183 16-Mar-2017 16:50
Send private message

Hi Guys what is wrong with your fibre address checker. My brother placed an order in New Plymouth via the big pipe website for fibre and said was unavailable in his street when his neighbors already had it but fibre had been laid down his street and at same time of neighbours installation fibre duct was also laid down for my brother as was asked if he was looking at getting his fibre connected. So We rang big pipe who said they will process connection but now my bro gets an email to say order has been cancelled due to fibre not being available in the street which it is and he really would still like to be connected it's just Crazy

Filter this topic showing only the reply marked as answer Create new topic
1188 posts

Uber Geek
+1 received by user: 401


  Reply # 1740410 16-Mar-2017 16:55
One person supports this post
Send private message

Not all ISPs sell fibre to the whole country. Some smaller ISPs (like Bigpipe) only serve certain areas.

 

It sounds like your brother does have fibre available to him, but since Bigpipe does not sell fibre in New Plymouth at this moment, he might want to sign up with a different provider such as Spark.


39 posts

Geek
+1 received by user: 2


  Reply # 1740416 16-Mar-2017 17:22
2 people support this post
Send private message

Just checking you are looking at BigPipe as you mentioned you rang BigPipe but Bigpipe contact is by email only?


 
 
 
 




23 posts

Geek


  Reply # 1740521 16-Mar-2017 21:13
Send private message

Yeah sorry I mean I contacted them via email

267 posts

Ultimate Geek
+1 received by user: 24


  Reply # 1740526 16-Mar-2017 21:31
Send private message

Bigpipe aren't a fibre retailer in New Plymouth.

 

See this page for a list of fibre retailers, click on the New Plymouth tab: http://www.ultrafastfibre.co.nz/get-ultrafast/

 

So try 2 Degrees, Spark, Primo Wireless, Vodafone, Orcon, etc..


120 posts

Master Geek
+1 received by user: 85

Trusted
BigPipe

  Reply # 1745597 22-Mar-2017 10:18
Send private message

classiczone: Hi Guys what is wrong with your fibre address checker. My brother placed an order in New Plymouth via the big pipe website for fibre and said was unavailable in his street when his neighbors already had it but fibre had been laid down his street and at same time of neighbours installation fibre duct was also laid down for my brother as was asked if he was looking at getting his fibre connected. So We rang big pipe who said they will process connection but now my bro gets an email to say order has been cancelled due to fibre not being available in the street which it is and he really would still like to be connected it's just Crazy

 

I've been away, so I hadn't seen this, but the other replies are pretty much correct. We do not retail fibre for all of New Zealand. We hit all the main population centres, and a few other places besides, but there are places that are missed out in our coverage. Our address checker reflects where we retail fibre, not where fibre availability currently exists.





www.bigpipe.co.nz

 

https://www.facebook.com/BigPipeNZ

 

https://twitter.com/BigPipeNZ

 


353 posts

Ultimate Geek
+1 received by user: 69

Subscriber

  Reply # 1745612 22-Mar-2017 10:27
Send private message

classiczone: Yeah sorry I mean I contacted them via email

 

Get him to go with PrimoWireless.  Local company, good support and lots of backhaul so no speed problems.

 

 





Speedtest

Filter this topic showing only the reply marked as answer Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Red Hat unveils production-ready open source hyperconverged infrastructure
Posted 23-Jun-2017 22:10


Whatever ailed Vodafone broadband … seems to be fixed
Posted 23-Jun-2017 14:10


VMware NSX Meets Stringent Government Security Standards with Common Criteria Certification
Posted 22-Jun-2017 19:05


Brother launches next-generation colour laser printers and all-in- ones for business
Posted 22-Jun-2017 18:56


Intel and IOC announce partnership
Posted 22-Jun-2017 18:50


Samsung Galaxy Tab S3: Best Android tablet
Posted 21-Jun-2017 12:05


Wellington-based company helping secure Microsoft browsers
Posted 20-Jun-2017 20:51


Endace delivers high performance with new 1/10/40 Gbps packet capture card
Posted 20-Jun-2017 20:50


You can now integrate SMX security into Microsoft Office 365, Google and other cloud email platforms
Posted 20-Jun-2017 20:47


Ravensdown launches new decision-making tool HawkEye
Posted 19-Jun-2017 15:38


Spark planning to take on direct management of all consumer stores
Posted 19-Jun-2017 10:03


Qrious acquires Ubiquity
Posted 14-Jun-2017 12:21


Spark New Zealand prepares for 5G with Nokia
Posted 14-Jun-2017 12:16


The future-proof 10.5-inch iPad Pro
Posted 13-Jun-2017 18:16


Mandatory data breach reporting in Australia
Posted 13-Jun-2017 11:30



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.