Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29
97 posts

Master Geek
+1 received by user: 49

Trusted
BigPipe

  Reply # 1812362 4-Jul-2017 09:14
Send private message

No, this is separate issue which is currently under investigation.

 

 

 

Update 10:10 4/7/17: This should now be sorted. Anyone noticing trouble loading specific websites should either submit a ticket via https://www.bigpipe.co.nz/contact-us or reply to the email from their existing ticket so that it can be followed up. :)


73 posts

Master Geek
+1 received by user: 11


  Reply # 1813483 5-Jul-2017 21:59
Send private message

IPv6pipe:

 

Some of you may have noticed that if your connection drops for whatever reason (router reboot, weather event, DLM, etc), when you reconnect you may no longer obtain v6 from us, or that even after you've had it enabled you can't get it working.

 

We've identified the source - it looks as though a gremlin has moved in to one of our core routers in the process of software upgrades. The network team are investigating to find and banish the gremlin at the moment, but we don't yet have an ETA at this stage.

 

I'll update the thread when the gremlin has been evicted. Sorry for any inconvenience that may have been caused.

 

 

Has this been resolved, or investigation and resolution is still underway?


97 posts

Master Geek
+1 received by user: 49

Trusted
BigPipe

  Reply # 1813535 6-Jul-2017 07:32
One person supports this post
Send private message

aumouth:

 

 

 

Has this been resolved, or investigation and resolution is still underway?

 

 

I'll update the thread when the gremlin has been evicted. It is still being worked on - there is a case open with our core equipment vendor at the moment.

 

The gremlin has only taken up residence in one of our core routers. If you keep renegotiating your PPP session and end up on one that's gremlin free (we load balance connections between our BNGs), you'll find v6 works as normal. :)


270 posts

Ultimate Geek
+1 received by user: 91

Subscriber

  Reply # 1813536 6-Jul-2017 07:33
Send private message

Thank you very much for the update @IPv6pipe hopefully it gets sorted easily for you guys. 


5 posts

Wannabe Geek


  Reply # 1815608 7-Jul-2017 17:51
Send private message

Is this issue still occurring? It would explain the problem I'm having right now...


97 posts

Master Geek
+1 received by user: 49

Trusted
BigPipe

  Reply # 1817566 10-Jul-2017 08:01
Send private message

Still ongoing at the moment, yep.


Meow
7436 posts

Uber Geek
+1 received by user: 3583

Moderator
Trusted
Lifetime subscriber

  Reply # 1817569 10-Jul-2017 08:15
Send private message
510 posts

Ultimate Geek
+1 received by user: 25


  Reply # 1817570 10-Jul-2017 08:23
Send private message

Is it the same gremlin that caused this note? 

 

 

9. Note: After IPv6 has been enabled on your line you may need to restart your router a few times, as our routers may need to collect some extra data from your line that only becomes available during a connection attempt. The prefix that will be assigned to each line is a sticky /60

 


97 posts

Master Geek
+1 received by user: 49

Trusted
BigPipe

  Reply # 1817585 10-Jul-2017 08:43
Send private message

No, that's related to the initial authentication - by default none of our lines have IPv6 enabled, so v6 related information is not stored.

 

After having v6 enabled, on authentication our routers will collect some new data from your line. As it's only collected during authentication you may find you need to authenticate a few times before everything is all synced up.


97 posts

Master Geek
+1 received by user: 49

Trusted
BigPipe

  Reply # 1824135 18-Jul-2017 07:49
Send private message

An update on Gremlin watch: It has now been evicted. If you're still having trouble with v6 after rebooting your router, do let us know by posting in this thread. :)


125 posts

Master Geek
+1 received by user: 32

Lifetime subscriber

  Reply # 1824136 18-Jul-2017 07:51
Send private message

IPv6pipe:

 

An update on Gremlin watch: It has now been evicted. If you're still having trouble with v6 after rebooting your router, do let us know by posting in this thread. :)

 

 

I had a report of a lack of IPv6 connectivity at about 3 o'clock this morning. Is this what that was about?

 

Edit: Congrats on fixing the problem!


392 posts

Ultimate Geek
+1 received by user: 130


  Reply # 1824137 18-Jul-2017 07:54
Send private message

Has the vendor been consulted regarding incompatibility with some systems, specifically pfSense?

 

My router has developed a hardware fault so it's no longer available for testing. I'm now running pfSense in a virtual machine.


97 posts

Master Geek
+1 received by user: 49

Trusted
BigPipe

  Reply # 1824142 18-Jul-2017 08:06
Send private message

Don't have any news on pfSense sorry. We're still following up with our hardware vendor to help ensure future releases do not reintroduce the same troubles.


Meow
7436 posts

Uber Geek
+1 received by user: 3583

Moderator
Trusted
Lifetime subscriber

  Reply # 1824145 18-Jul-2017 08:15
Send private message

Noticed my internet went offline a few times overnight by the monitoring emails. Glad it is fixed @IPv6pipe - no-longer need to reboot my router 5 times to get V6 again. Love your work.




571 posts

Ultimate Geek
+1 received by user: 73

Trusted
Lifetime subscriber

  Reply # 1824714 18-Jul-2017 19:18
Send private message

IPv6pipe:

 

An update on Gremlin watch: It has now been evicted. If you're still having trouble with v6 after rebooting your router, do let us know by posting in this thread. :)

 

 

IPv6 not working.  I am on UFB.  Will send you a PM.  =-)


1 | ... | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.