Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 
'That VDSL Cat'
11032 posts

Uber Geek

Trusted
Spark
Subscriber

  # 2046459 30-Jun-2018 15:57
Send private message

BarTender:


Are you sure the PPPoE session isn't dropping every 4 hours then it could be because you are mis-provisioned or an Anonymous user. It's worth contacting bigpipe and asking if they can check if you are properly provisioned and not Anonymous. 


cbrpilot or Talkiet any chance you could check these folks are anon or not. It would be really useful if someone would have built a site to let customers check if they were anon or not then they could click on a link and instantly see that was the reason.



As the poster continues data throughout I'd say its not a anon profile..

For a higher speed fibre plan would be dead obvious... But otherwise i can see the usecase...
Few potential options with the stuff from my side... Mvp a site to check is possible but I'd say that's rather clunky with better digital first options.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


719 posts

Ultimate Geek

Trusted
Spark NZ

  # 2046580 30-Jun-2018 21:56
2 people support this post
Send private message

When I checked earlier this week there were a number of Bigpipe services (a very small proportion) that were coming up as "anonymous" - nearly all of them copper (ADSL/VDSL) services.  I know Bigpipe are actively working their way through all of those customers to fix this up.  As a customer you will experience this as a PPP kick every 4 hours exactly.  Most people wouldn't even notice this.  

 

If you feel this is happening to your line I'd encourage you to log a fault with Bigpipe and they will sort it even sooner than they otherwise would.  

 

If you are experiencing disconnections are more or less frequently than 4 hours exactly then this will not be your issue, and I'd encourage you to get in contact with Bigpipe to work through the root cause of the issue with you.





My views are my own, and may not necessarily represent those of my employer.


 
 
 
 


4 posts

Wannabe Geek


  # 2046620 1-Jul-2018 07:52
Send private message

Thanks for the response to this. I have since had my issues resolved.
I had been in touch with Bigpipe and they said that they had altered something from their end. After a final router reset all seems to be working now.

8 posts

Wannabe Geek


  # 2046893 1-Jul-2018 17:24
Send private message

Yea It has been working fine again for me the last 2 days, It was just the day of the transfer I was having lots of trouble. All I really changed was disabling the DNS proxy on my router, disabling it originally was causing more issues but by the next day it was fine. The DNS proxy was on by default and I never had any trouble until the switch over to spark. Everything seems back to normal now though.


1384 posts

Uber Geek

Subscriber

  # 2047405 2-Jul-2018 12:27
Send private message

Taubin:

 

According to the email, they are removing IPV6 from all of the connections on the trial, so they shouldn't need any support for IPV6 at that point.

 

 

I've recently (ie last week) been told people using ipv6 need to change their router settings. Change their connection to not vlan tag, change password / username etc. 

 

So are they using ipv6 or not? 

 

 





nunz

'That VDSL Cat'
11032 posts

Uber Geek

Trusted
Spark
Subscriber

  # 2047411 2-Jul-2018 12:31
One person supports this post
Send private message

nunz:

 

Taubin:

 

According to the email, they are removing IPV6 from all of the connections on the trial, so they shouldn't need any support for IPV6 at that point.

 

 

I've recently (ie last week) been told people using ipv6 need to change their router settings. Change their connection to not vlan tag, change password / username etc. 

 

So are they using ipv6 or not? 

 

 

 

 

Many who were on IPv6 also were using IPoE.

 

 

 

once migrated (which everyone is) PPPoE is the only option.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Arlo unveils its first video doorbell
Posted 21-Oct-2019 08:27


New Zealand students shortlisted for James Dyson Award
Posted 21-Oct-2019 08:18


Norton LifeLock Launches Norton 360
Posted 21-Oct-2019 08:11


Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18


Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.