Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


22 posts

Geek
+1 received by user: 1


Topic # 236112 18-May-2018 14:41
Send private message

I think I might have done everything wrong in trying to transfer to Bigpipe. It's probably all my fault, and I'm not sure of how to get out of this particular hole.

 

I was notified that "You'll be connected with Bigpipe on 17 May 2018", and that "We'll be in touch once the local fibre company in your area tells us your connection is complete. Sometimes this may be the day after, so don’t wait to hear from us to plug your router in :)"

 

At some stage, on the 17th I confidently rebooted my modem to see if I would get a new connection (and the static IP that I ordered). Alas, from then on I've had no internet connection and no confirmation from Bigpipe that the connection has been done.

 

I have sent support some emails to try and find out what the state of play is (i.e., how I stuffed things up), but I've heard nothing back.

 

Could it be that job is blocked by other work-orders at Chorus? I don't know.

 

I wonder what my best tack is now; wait and see, or do I need to be more proactive (and if so, how)?


Create new topic
4966 posts

Uber Geek
+1 received by user: 1581


  Reply # 2018379 18-May-2018 14:44
Send private message

What sort of connection previously?




22 posts

Geek
+1 received by user: 1


  Reply # 2018386 18-May-2018 14:49
Send private message

I was with Skinny (for two or three days) before I realised how much of a problem CGNAT was for me and my situation, and before that Spark for years ... 


In a week I've gone from Spark to Skinny to (half-way) with Bigpipe.



All were fibre.

4966 posts

Uber Geek
+1 received by user: 1581


  Reply # 2018388 18-May-2018 14:51
Send private message

Router configured for Bigpipe?




22 posts

Geek
+1 received by user: 1


  Reply # 2018401 18-May-2018 15:17
Send private message

Yes. I’ve tried two different makes. Both ‘connect’

One complains it can’t get a lease to renew the IP address.


Both manage, for example, to get the DNS addresses. But from the router I can’t ping the DNS or any known ip address outside my network.


98 posts

Master Geek
+1 received by user: 49

Trusted
BigPipe

  Reply # 2018408 18-May-2018 15:21
Send private message

Sorry to hear about the trouble @psmi045. Could you please PM me your email address so I can take a look?




22 posts

Geek
+1 received by user: 1


  Reply # 2018423 18-May-2018 15:59
Send private message

Ye ha. I saw reset and disconnect requests come down the line

The connection reset. The internet connection is now up.

Life is good.

Thanks for all the help from everyone.


98 posts

Master Geek
+1 received by user: 49

Trusted
BigPipe

  Reply # 2018499 18-May-2018 18:04
Send private message

Great to hear it's all sorted now. :)


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces new NUC kits and NUC mini PCs
Posted 16-Aug-2018 11:03


The Warehouse leaps into the AI future with Google
Posted 15-Aug-2018 17:56


Targus set sights on enterprise and consumer growth in New Zealand
Posted 13-Aug-2018 13:47


Huawei to distribute nova 3i in New Zealand
Posted 9-Aug-2018 16:23


Home robot Vector to be available in New Zealand stores
Posted 9-Aug-2018 14:47


Panasonic announces new 2018 OLED TV line up
Posted 7-Aug-2018 16:38


Kordia completes first live 4K TV broadcast
Posted 1-Aug-2018 13:00


Schools get safer and smarter internet with Managed Network Upgrade
Posted 30-Jul-2018 20:01


DNC wants a safer .nz in the coming year
Posted 26-Jul-2018 16:08


Auldhouse becomes an AWS Authorised Training Delivery Partner in New Zealand
Posted 26-Jul-2018 15:55


Rakuten Kobo launches Kobo Clara HD entry level reader
Posted 26-Jul-2018 15:44


Kiwi team reaches semi-finals at the Microsoft Imagine Cup
Posted 26-Jul-2018 15:38


KidsCan App to Help Kiwi Children in Need
Posted 26-Jul-2018 15:32


FUJIFILM announces new high-performance lenses
Posted 24-Jul-2018 14:57


New FUJIFILM XF10 introduces square mode for Instagram sharing
Posted 24-Jul-2018 14:44



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.