Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




11006 posts

Uber Geek
+1 received by user: 3452

Trusted
Subscriber

Topic # 194925 30-Mar-2016 12:55
Send private message

SWMBO has a crack in the windscreen of her Honda Fit (Jazz) that is too big to repair.

 

The cracked screen is original Honda glass.

 

The insurer (AA) says they will only pay for cheap Chinese junk to be put in. I contend that they are obligated to return the vehicle to the original state it was in - so if it had a cheap junk windscreen, they can replace it with same, but not if it was original.

 

I had a fierce row with another insurer when my Toyota Alphard windscreen was replaced with cheap Chinese rubbish that is not optically correct (it bends the view around the edges) and was not the correct lightweight UV-reflecting screen Toyota specify for Alphard Hybrids. The loss adjuster confirmed it should be replaced with the original glass but the insurer would not pay to remove the rubbish item and replace it with the correct item. In the end, they made it so hard to seek resolution that I gave up and cancelled a $6500/year insurance package we had with them as a result.

 

What's your view on the Honda?






Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3
7387 posts

Uber Geek
+1 received by user: 2363

Subscriber

  Reply # 1522761 30-Mar-2016 13:05
Send private message

how do you know the replacement screen is "Junk" as you put it?

 

My accord windscreen is an aftermarket screen and there is ZERO difference between it and the one it replaced




11006 posts

Uber Geek
+1 received by user: 3452

Trusted
Subscriber

  Reply # 1522764 30-Mar-2016 13:08
Send private message

I'm basing it on

 

 

 

a) the huge price difference

 

b) the personal experience I already have

 

c) the fact that by the time I allow them to install it it will be too late to do much about it






 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software

BTR

1444 posts

Uber Geek
+1 received by user: 420


  Reply # 1522766 30-Mar-2016 13:11
Send private message

Good luck with that, having just been (and still) arguing with my insurance company about a vehicle claim id say you are pushing sh*t up hill. 


11884 posts

Uber Geek
+1 received by user: 5513

Trusted

  Reply # 1522767 30-Mar-2016 13:11
Send private message

What they will put in will depend on the conditions of the policy.





Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 It's our only home, lets clean it up then...

 

Take My Advice, Pull Down Your Pants And Slide On The Ice!

 

 


125 posts

Master Geek
+1 received by user: 22


  Reply # 1522769 30-Mar-2016 13:14
Send private message

The insurance company I'm with gives me options on windscreens:

 

1. Replace with whatever cheapest option they can find, and they give me some bonus/discount/etc and with zero excess and no affect with zero claim bonus, etc.

 

2. Replace with the original glass they can find, but without the above, and the possiblity of an excess if it's too expensive.

 

I always go with Option 1, but I notice no difference with the original glass, and I'm pretty particular about sights and sounds.


11884 posts

Uber Geek
+1 received by user: 5513

Trusted

  Reply # 1522770 30-Mar-2016 13:15
5 people support this post
Send private message

From the AA policy documents

 

 

 

Repairing or replacing parts
We will decide whether damaged parts on your vehicle are repaired
or replaced.
If we choose to replace any parts, we will use original
manufacturer branded parts, except for windscreens and
window glass. When available, windscreens and window glass
will be replaced with compatible aftermarket glass that meets
all Australasian safety standards. The parts we use may be new,
recycled or reconditioned





Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 It's our only home, lets clean it up then...

 

Take My Advice, Pull Down Your Pants And Slide On The Ice!

 

 




11006 posts

Uber Geek
+1 received by user: 3452

Trusted
Subscriber

  Reply # 1522871 30-Mar-2016 16:31
Send private message

So what do you do when the aftermarket cheap junk ISN'T up to scratch, even though it theoretically (i.e. we tested some from the first batch we made years ago..!) meets the standard?





125 posts

Master Geek
+1 received by user: 22


  Reply # 1522872 30-Mar-2016 16:33
Send private message

Doesn't seem like much you can do, since it's written on their (your) Policy documents. Either change who you have insurance with, or pay for it yourself.


7387 posts

Uber Geek
+1 received by user: 2363

Subscriber

  Reply # 1522879 30-Mar-2016 16:56
Send private message

you are still assuming that you are going to get a junk screen.

 

the screen might be perfectly fine




11006 posts

Uber Geek
+1 received by user: 3452

Trusted
Subscriber

  Reply # 1522882 30-Mar-2016 17:02
Send private message

Jase2985:

 

you are still assuming that you are going to get a junk screen.

 

the screen might be perfectly fine

 

 

 

 

However, chances are it won't be - and then what do you do?






7387 posts

Uber Geek
+1 received by user: 2363

Subscriber

  Reply # 1522884 30-Mar-2016 17:07
Send private message

take it back and get them to sort it.

 

i would say your odds are in the favour of you getting a good screen over a junk one


1521 posts

Uber Geek
+1 received by user: 300

Lifetime subscriber

  Reply # 1522885 30-Mar-2016 17:07
One person supports this post
Send private message

Get the insurance company to provide some documentation that the replacement windscreen meets the OEM specifications and the current AS/NZS standard.

 

 

 

Make it a safety issue and that unless they can prove it meets the safety specifications they must put in an OEM windscreen.

 

 

 

I'm picking once you make it a safety issue it will very quickly become too hard for them to provide the documentation for the Chinese one and they will put an OEM one in.

 

 

 

 


2427 posts

Uber Geek
+1 received by user: 246


  Reply # 1522887 30-Mar-2016 17:15
Send private message

I got said chinese junk before selling my old car. Was not in a place to argue with the timeframe.

 

Surround added by them (and dash scratched in the process) really badly cut and not straight lines as done while ON the car. Rear vision mount no longer had sun visor dots around it, and was cut out of the old car and glued to the windscreen with hacksaw marks visible outside.

 

Instant headaches and eyestrain for the week that followed as the FOV for the laminated area was smack dab in the middle of the eyeline.

 

My 2013 Hoon-di has had a PROPER OEM installed, original visor sunshade and surround etc. Although it doesn't sit anywhere as flush as it should do (the surround appears to be lacking a lip that I'm sure should be present) its vastly superior


Fully Operational
3343 posts

Uber Geek
+1 received by user: 1088

Trusted
Vocus
Subscriber

  Reply # 1522889 30-Mar-2016 17:21
One person supports this post
Send private message

Oblivian:

 

I got said chinese junk before selling my old car. Was not in a place to argue with the timeframe.

 

Surround added by them (and dash scratched in the process) really badly cut and not straight lines as done while ON the car. Rear vision mount no longer had sun visor dots around it, and was cut out of the old car and glued to the windscreen with hacksaw marks visible outside.

 

Instant headaches and eyestrain for the week that followed as the FOV for the laminated area was smack dab in the middle of the eyeline.

 

My 2013 Hoon-di has had a PROPER OEM installed, original visor sunshade and surround etc. Although it doesn't sit anywhere as flush as it should do (the surround appears to be lacking a lip that I'm sure should be present) its vastly superior

 

 

 

 

See that's when you would go back to them and demand better...


13743 posts

Uber Geek
+1 received by user: 2388

Trusted
Subscriber

  Reply # 1522893 30-Mar-2016 17:35
Send private message

One garage put on two aftermarket windscreens into my Corolla once, there were visible distortions, so third time they went with OEM Toyota by a Toyota dealer. This is all within a space of a couple of weeks, I rejected the rubbish ones. They were fine with it, once I made my case. When I went to Smith and Smith for a replacement a while later the quality was fine, no problem with that third party one.

 

You unfortunately have to go with the one in the contract you agreed to, unless you can make a case once fitted that it's not up to standard.





AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


 1 | 2 | 3
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Amazon launches the International Shopping Experience in the Amazon Shopping App
Posted 19-Apr-2018 08:38


Spark New Zealand and TVNZ to bring coverage of Rugby World Cup 2019
Posted 16-Apr-2018 06:55


How Google can seize Microsoft Office crown
Posted 14-Apr-2018 11:08


How back office transformation drives IRD efficiency
Posted 12-Apr-2018 21:15


iPod laws in a smartphone world: will we ever get copyright right?
Posted 12-Apr-2018 21:13


Lightbox service using big data and analytics to learn more about customers
Posted 9-Apr-2018 12:11


111 mobile caller location extended to iOS
Posted 6-Apr-2018 13:50


Huawei announces the HUAWEI P20 series
Posted 29-Mar-2018 11:41


Symantec Internet Security Threat Report shows increased endpoint technology risks
Posted 26-Mar-2018 18:29


Spark switches on long-range IoT network across New Zealand
Posted 26-Mar-2018 18:22


Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18


Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47


Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25


New Zealand Adopts International Open Data Charter
Posted 3-Mar-2018 12:48


Shipments tumble as NZ phone upgrades slow
Posted 2-Mar-2018 11:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.