So my iPhone X is at the local Courier Post depot in Tauranga. I have had this confirmed on the phone with the service desk. The delivery date for the phone is Monday 13th.
As the phone is sitting in the depot I asked whether I could simply call in, with two forms of ID, and pick up the package. I was told that Courier Post policy did not allow this to happen.
Seem ludicrous to me as I will not be home Monday so am actually saving a Courier a wasted trip and me a wasted trip to to the depot on Tuesday.
Does all of this sound correct? Has anyone been able to pick up parcels that are sitting at the depot?
Thanks in advance for any suggestions or personal experiences around this.