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295 posts

Ultimate Geek

#230565 1-Mar-2018 19:05
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A brief history of integrated ticketing in major north island centres


  • Wellington adopts Snapper de facto as NZ Bus rolls it out unilaterally across their fleet
  • Snapper also goes into NZ Bus's Auckland buses
  • An independent system for Auckland (to be called Hop) is chosen
  • NZ Bus argues, lobbies, takes Auckland Transport to court, ultimately ends up replacing Snapper with Hop in Auckland
  • After Hop has proved itself for a few years across a significantly larger number of passengers and transactions, NZTA recommends that Wellington switches to Hop as a step toward a nationwide system
  • Crickets...
  • And then today the news is Auckland Transport is going to join the Wellington-initiated GRETS nationwide integrated ticket plan

According to the article, GRETS has been plagued with delays and has already failed a number of regional partners. But it rolls on, because some person or group is absolutely determined that Wellington will either keep Snapper forever, or be in control of the new system the rest of the country is to use. "Fishy" would be an appropriate adjective to use

A time-poor geek is hardly a geek at all

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29269 posts

Uber Geek

Biddle Corp
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  #1966837 2-Mar-2018 07:31
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There are certainly some interesting attempts to rewrite history posted above. As somebody who's written extensively on the issue I regard HOP as nothing but a $100 million taxpayer funded failure.


HOP was built as a nationwide solution and received extensive taxpayer funding from NZTA. The problem is from day one NZTA's ambitions and ideals for an integrated ticketing solution differed significantly to what many regions wanted. While the goal was to share a common technology across regions, each region would have it's own clearing house because NZTA did not ever want people tyo be able to use (for example) a Wellington issues card in Auckland.


It's fantastic that rather than forcing a flawed solution on the regions that NZTA have now realised how deeply flawed the HOP model actually was and willing to fund a replacement that will eventually see Auckland move as well. Any such new solution will revolve heavily around tokenisation so the days of needing to carry a physical card with you and the continued existence of a prepaid model for transport will both be relegated to history.



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