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Topic # 245270 26-Jan-2019 20:39
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Can a new vehicle dealer sell a vehicle (knowingly) when said vehicle is subject to a recall? As in take your money and let you leave with it unrepaired?

If the answer is no... And they have said they can't repair as there are no parts in the country (all spares affected by recall)... Then what time frame for the parts to arrive is "unacceptable"?

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gzt

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  Reply # 2168126 26-Jan-2019 20:47
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In practice may depend on the severity of the recall.

Either way likely grounds to return the vehicle and refund.

Acceptable time for repair, again in practice depends on severity of recall imo.

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  Reply # 2168174 26-Jan-2019 21:19
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give the repair for the recall is free and done by the dealer i cant see what the issue is? it is going to be fixed, it just could be a while for the company to  get their hand on the parts.

 

took about 4 months to get a new airbag for my accord


 
 
 
 




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  Reply # 2168204 26-Jan-2019 22:18
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The airbag issue... The car is inherently safe... But if a crash happens then there is an issue.

The recall subject on the vehicle in question, the vehicle is inherently unsafe, each time is a roll of the dice for a fatal accident. Therefore how long it takes to be repaired is important because unless I want to place myself and other road users at risk, I can't really use it.

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  Reply # 2168231 27-Jan-2019 07:57
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Geese: The airbag issue... The car is inherently safe... But if a crash happens then there is an issue.

 

then there MAY be an issue in all the crashes there have been issues in a very very small portion of cases but enough to warrant a recall

Geese: The recall subject on the vehicle in question, the vehicle is inherently unsafe, each time is a roll of the dice for a fatal accident. Therefore how long it takes to be repaired is important because unless I want to place myself and other road users at risk, I can't really use it.

 

what is the vehicle and what is the issue?

 

i havent heard of any recalls that have told drivers to stop driving them immediately

 

 


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  Reply # 2168250 27-Jan-2019 09:17
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Re the Accord airbag issue, which we had as well, yes its unsafe, as in will always fail or might fail. But the fact is that issue existed before the recall was created, plus we cant get a recall notice today and the dealer fixes 5000 cars tomorrow


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  Reply # 2168272 27-Jan-2019 10:33
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What is the actual recall issue.
Maybe state the car and what the recall is.

If this is another Takata airbag vehicle, I'd suggest it probably isn't as frightening as it sounds.
The Takata airbags are are an issue after a few years in a very humid environment. In a dry environment they will essentially never fail.




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  Reply # 2168370 27-Jan-2019 13:52
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There is a reason I haven't stated vehicle and reason, it's because while I value people's advice on here I do find a common occurrence is to over think issues and take topic off on a tangent.

To reiterate the question, was can a dealer know about a recall, and sell a vehicle (as in let you take it away) without mentioning it, or can they not until it's repaired?

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  Reply # 2168384 27-Jan-2019 14:17
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they should mention it and taking it away depends on the issue. most recalls are not that extreme that it requires a vehicle to not be driven.

 

most recalls are to do with things that do fail and they pose a very very low safety concern over and above the normal.


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  Reply # 2168524 27-Jan-2019 17:10
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Geese: There is a reason I haven't stated vehicle and reason, it's because while I value people's advice on here I do find a common occurrence is to over think issues and take topic off on a tangent.

To reiterate the question, was can a dealer know about a recall, and sell a vehicle (as in let you take it away) without mentioning it, or can they not until it's repaired?

 

 

 

Then I suggest you contact the MBIE and ask them your question.





Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

Using empathy takes no energy and can gain so much. Try it.

 

 


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  Reply # 2168731 28-Jan-2019 09:26
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Geese:

To reiterate the question, was can a dealer know about a recall, and sell a vehicle (as in let you take it away) without mentioning it, or can they not until it's repaired?

 

 

To answer your question:

 

Can they? Clearly yes.

 

Should they? No, that's poor form old chap.

 

Your first course is to speak to them about it, if you haven't already. If you feel their response is unacceptable, make a complaint, get legal advice etc.

 

You haven't explicitly said, but it is a manufacturer's dealership selling a new or used car of their brand? They are really the only ones that should know and disclose, anyone else will probably try claim ignorance unless it is blindingly obvious that they should have known.

 

In regards to your other concerns, without knowing what the recall is, ehhh. Is it a manufacturer initiated recall, or a government one? I used to work for a manufacturer dealership, and there were tons more recalls than ever make the news. Mostly because they were inconsequential, non-safety things, or just not really likely to occur. For instance, an SUV of a certain vintage (20 years old at the time) were recalled because there was a theoretical chance the steering shaft could break. I have never heard of one breaking, but they felt it was due diligence to do so. And these were 200,000km + (so barely run in), farm-hack, beaten-to-hell vehicles.

 

Geese:

 

... And they have said they can't repair as there are no parts in the country (all spares affected by recall)... Then what time frame for the parts to arrive is "unacceptable"?

 

Unless the manufacturer has issued a stop using recall (which has happened with BMW, Porsche, Ducati, but exceedingly rare), then they expect you to have full use of your vehicle until parts are available. Which is a "best efforts", however long that takes. Whether that is 'unacceptable' is up to you really.

 

 

 

 


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