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# 250775 24-May-2019 18:44
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I have a 2017 model car, just under 2 years old, with 52,000km on it. I purchased new.

It has a leather steering wheel... and the material is very soft to the touch. A flap of the outer leather has peeled away, and I'm wondering whether as the car is under warranty if it would be a warranty issue, or just be put under "wear and tear"?

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  # 2244936 24-May-2019 19:02
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unfortunately that looks like wear and tear, but you can always try and see





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  # 2244950 24-May-2019 19:36
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Does someone who drives it frequently wear a ring perhaps?





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  # 2245018 24-May-2019 20:50
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floydbloke:

Does someone who drives it frequently wear a ring perhaps?



I'm the only driver, no rings.

Hard to believe that a new car's steering wheel is falling apart in under 2 years. Even the tyres have lasted longer!

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  # 2245029 24-May-2019 20:55
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something looks to have scratched that, and then general use has just made it worse.

 

 

 

go check out some second had cars of the same year/model and similar or higher km to see if its like that on any of them. if it is then you might be ok to have something done if not then i suggest its something you have done.




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  # 2245037 24-May-2019 21:11
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Jase2985:

something looks to have scratched that, and then general use has just made it worse.


 


go check out some second had cars of the same year/model and similar or higher km to see if its like that on any of them. if it is then you might be ok to have something done if not then i suggest its something you have done.



It's a new model car for 2017, so it's not like I can check on a older one of similar km.

I can assure you despite the accusations, there has been nothing like rings or accidents to cause the damage, it's just simply from ordinary driving.

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  # 2245041 24-May-2019 21:19
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so there are no other 2017 models of similar km for sale where you live that you could go check out? what about photos on trademe auctions.

 

there are things you can do to see if its common to that model or its just happened to you.

 

 


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  # 2245056 24-May-2019 22:07
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Just go back to the dealer and explain that you are the only driver and don't wear rings. Premature wear is a warranty issue as far as I am concerned.

 

I have successfully had two "wear type" warranty issues on two separate cars fixed by my Ford dealer with no fuss, and in both cases I was the second owner of the vehicle (transferable warranty). The first issue was the chrome laminate on the interior door handles peeling off, and the second one was the side of the leather driver's seat splitting open. 

 

Of course it depends on the car brand and also the dealer, but your first port of call is to just ask them.

 

Cows don't just split open spontaneously when they are two years old, so you shouldn't expect your leather steering wheel to either 😀





The views expressed by me are not necessarily those of my employer Chorus NZ Ltd


 
 
 
 




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  # 2245071 24-May-2019 22:28
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Wheelbarrow01:

Cows don't just split open spontaneously when they are two years old, so you shouldn't expect your leather steering wheel to either 😀



Haha.

I'm no expert on leather but every car I've ever had with leather steering wheel has been the same (and seems hard wearing to me, like leather seats and shoes)... Except this one... The manufacturer calls it leather, but it's very very soft. The outer layer that's peeled off is waaayyyy thinner than a piece of paper. It's almost like a film. Underneath feels quite rubbery.

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  # 2245089 25-May-2019 00:06
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Yeah that's just wrong. My vw's leather wheel is only now after 13 years starting to show signs of discolouration where I typically grip it.

Looks defective, unless you're seriously into white knuckle driving ;)



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  # 2245093 25-May-2019 00:23
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Jase2985:

 

something looks to have scratched that, and then general use has just made it worse.

 

 

 

go check out some second had cars of the same year/model and similar or higher km to see if its like that on any of them. if it is then you might be ok to have something done if not then i suggest its something you have done.

 

 

 

 

It's on the dealer to prove it's something that the OP has done. If the OP is using the car in a normal way why would it be incumbent on them to prove anything?

 

 


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  # 2245171 25-May-2019 09:27
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Real leather, or Vegan leather (vinyl)?
50K+ km in two years is on the high side of average, but certainly not excessive. What is the Make and Model? I would be approaching the dealer, and probably the manufacturer because it would appear to fail the ‘durability’ test for a component that is constantly being held.
They may offer to repair rather than replace. My experience of leather repairs is they are never as durable as the original material and are often clearly visible. If you aren’t happy with the result you need to let them know straight away.




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  # 2245179 25-May-2019 09:53
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That’s wear and tear in my opinion as you can see the fading/discolouration from where you’re holding the steering wheel.

52,000km isn’t necessarily a good indicator that something should last beyond a certain mileage a steering wheel will show signs of wear a lot faster if consistently held in the same position over a greater period of time.

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  # 2245194 25-May-2019 10:12
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Geese: I have a 2017 model car, just under 2 years old, with 52,000km on it. I purchased new.

It has a leather steering wheel... and the material is very soft to the touch. A flap of the outer leather has peeled away, and I'm wondering whether as the car is under warranty if it would be a warranty issue, or just be put under "wear and tear"?

Click to see full size


What brand of car is it? I know I had an interior part replaced within 12 months and the dealer said that manufacturer warranties interior components for 12 months (sun glass holder). So this may differ manufacturer to manufacturer.

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  # 2245241 25-May-2019 10:45
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Instead of asking here, why don't you go and approach the dealer or manufacturer and point it out and THEN worry if they won't accommodate you? You may find you have this angst for no reason.

 

 


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  # 2245252 25-May-2019 11:17
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Geese: I have a 2017 model car, just under 2 years old, with 52,000km on it. I purchased new.

It has a leather steering wheel... and the material is very soft to the touch. A flap of the outer leather has peeled away, and I'm wondering whether as the car is under warranty if it would be a warranty issue, or just be put under "wear and tear"?

Click to see full size

 

 

 

I always wondered what was meant by the expression 'oversteering'.


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