Tesla Model 3 News and Discussion

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#2959040 24-Aug-2022 21:55

michaelmurfy:
So yesterday I just got sent Software 2022.20.7 - I suspect this is to fix an issue that is affecting NZ cars not waking up from the app.

Basically, in-case you didn't know waking the car from sleep via the app is actually done via a SMS from Tesla to the cars mobile number. The 4G module then sends a wake up request to the cars computers but there was a firmware bug preventing this from happening. Based on early testing it appears that 2022.20.7 resolves this issue (but this is still early).

Ah, I had completely forgotten reading the above a few weeks back, but it explains exactly my symptoms of the last couple of days - my car would only connect to my phone via BT (and for a period after that over cellular, clearly while it was still awake), and I thought it was just me. Deleted the phone from the car, reinstalled the app on the phone, did a soft reboot on the car… Still nothing.

Really frustrating, but this afternoon I got an update to 2022.20.9 (from what I’m not sure, but must have been 2022.20.x as I had chime on green from day one) - here’s hoping it fixes the connection issue. Have any other Tesla drivers found the problems have continued or were they completely fixed by the latest update?

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Obraik

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#2959165 25-Aug-2022 09:39

It sounds like the problem @michaelmurfy was having would only affect the wake up of the car (ie, it wasn't actioning the SMS to wake up) but the app should then be able to connect once it was woken up via other methods (such as opening a door). I started the 2022.20.x branch with the .7 version so I never experienced it myself.

So the issue you're having is that the app is in a constant state of trying to connect to the car, even while the car is awake?

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jonathan18

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#2959174 25-Aug-2022 10:00

Obraik:

It sounds like the problem @michaelmurfy was having would only affect the wake up of the car (ie, it wasn't actioning the SMS to wake up) but the app should then be able to connect once it was woken up via other methods (such as opening a door). I started the 2022.20.x branch with the .7 version so I never experienced it myself.

So the issue you're having is that the app is in a constant state of trying to connect to the car, even while the car is awake?

Sorry if I wasn't clear - yes, the connection between car and phone was fine once the car was woken up via other means (eg, opening a door or, once in BT range, the phone connects). Everything remained fine until the car went back to sleep. As such, it looks to be identical to Michael's problem; having only downloaded the update last night I've not had long enough to test that the problem is solved, but assume it will be based on Michael's experience. (My home office is close enough to the garage to be in BT range; I've disabled BT and will see how it goes.)

michaelmurfy

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#2959176 25-Aug-2022 10:03

There is still an issue with SMS wake up messages making it to the car currently which causes this to happen. Tesla are still investigating. It happens every now and then with my car and I suspect it may be when the Telstra sim is roaming to a certain provider (it can roam to all 3 major providers).

A workaround for now assuming your phone is in BT range of the car is to unlock/lock the car from the app to force it to wake up.

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Obraik

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#2959194 25-Aug-2022 10:22

Hmm, mine is on 20.8 and I haven't had any issues. I did see oneone else on the FB group describing a similar problem who had recently picked up their vehicle, so maybe it's an issue on the newer vehicles?

I have some automation that starts the HVAC in the car every morning after I stop my last work alarm in the morning so the car is nice and warm. That hasn't failed to fire over the last few months.

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#2959198 25-Aug-2022 10:33

michaelmurfy:

There is still an issue with SMS wake up messages making it to the car currently which causes this to happen. Tesla are still investigating. It happens every now and then with my car and I suspect it may be when the Telstra sim is roaming to a certain provider (it can roam to all 3 major providers).

A workaround for now assuming your phone is in BT range of the car is to unlock/lock the car from the app to force it to wake up.

I'm not aware of any issues for Telstra inbound roamers receiving SMS on the 2degrees network. If a carrier was having inbound roamer problems like that I would expect the issue to be much more common - e.g. about a third of Tesla owners should be experiencing it any given time taking into account that coverage is generally on par between all three networks these days.

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michaelmurfy

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#2959219 25-Aug-2022 11:20

@SaltyNZ That is what I thought as well. I am seriously not sure what the issue is but I note it has gotten quite a bit better with my car so may have been software, may have been something on Tesla or Telstra's end...

jonathan18

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#2959344 25-Aug-2022 15:13

michaelmurfy:

There is still an issue with SMS wake up messages making it to the car currently which causes this to happen. Tesla are still investigating. It happens every now and then with my car and I suspect it may be when the Telstra sim is roaming to a certain provider (it can roam to all 3 major providers).

A workaround for now assuming your phone is in BT range of the car is to unlock/lock the car from the app to force it to wake up.

Yep, the update to 20.9 hasn't solved the problem for me, as per the spinning wheel of nothingness:

With this connection problem it means I have no ability to pre-heat the car at work at the end of the day - probably the definition of first world problems, sure - but also our carpark is somewhat dodgy and a few minutes' walk from our office; I liked that security of being able to check on my baby from a far...

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#2959365 25-Aug-2022 15:59

What happens if you leave Sentry Mode on in the car park? Does your car respond then?

Yes, I know it drains the battery and depending on how busy the car park is, you may end up with dozens of recordings, but it also prevents the car going into a deep sleep.

I’m on 2022.20.8 for the last few days it has connected flawlessly. Tried it just now. Nah. Had to get within BT range for it to connect.

@jonathan18 I thought your car was blue. But the one in the app screenshot is red?

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jonathan18

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#2959373 25-Aug-2022 16:10

Dingbatt:

What happens if you leave Sentry Mode on in the car park? Does your car respond then?

Yes, I know it drains the battery and depending on how busy the car park is, you may end up with dozens of recordings, but it also prevents the car going into a deep sleep.

I’m on 2022.20.8 for the last few days it has connected flawlessly. Tried it just now. Nah. Had to get within BT range for it to connect.

Good idea - I'll give that a go next time I'm there and see if that works.

Dingbatt:

jonathan18 I thought your car was blue. But the one in the app screenshot is red?

Well, my wife loves red cars but we couldn't really justify the $11k price tag to get that colour - this way at least she gets to pretend it's red when she's viewing the image in the app/widget and in the car!

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#2959390 25-Aug-2022 16:41

jonathan18:

Well, my wife loves red cars but we couldn't really justify the $11k price tag to get that colour - this way at least she gets to pretend it's red when she's viewing the image in the app/widget and in the car!

Yeah, even though the 3 is a bit cheaper, with the benefit of hindsight, I would go for the base colour and put the $3300 for red towards a wrap. (Maybe next time😁). Last time I enquired a wrap was about $6000, so for the almost $12000 ($8625 + $3300) extra that a red Y would cost, you could get 2 wraps done.

Maybe just get your wife some “Rose Coloured Glasses”…..

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michaelmurfy

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#2962577 3-Sep-2022 13:55

Just a heads up; 2022.24.6 has been released and this has a hidden feature... migrating cars to Tesla Vision.

My car just got updated to it and I am a little annoyed given I have a 2022 Model 3 Long Range with Radar. I don't agree that vision only is safer especially in low visibility and think that owners should have the ability to decide if they want to migrate to vision only.

You won't see the Tesla Vision "upgrade" unless if you view past release notes also (see this post: https://www.notateslaapp.com/news/945/2022-24-6-is-updating-vehicles-to-tesla-vision-although-you-may-have-missed-it) and I think Tesla have been rather stealthy about it given the mixed reviews of vision only.

Tesla Vision also enforced auto wipers during autopilot as well as auto high beams. I personally have always kept both on manual. It also seems a waste given I have radar to have this suddenly disabled.

Photo of my release notes - the previous version I was running (2022.20.8) did not include the migration so the release notes are rather deceiving:

Despite this, Tesla Vision is still miles ahead of any other manufactures attempt at an autopilot system.

Obraik

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#2962832 3-Sep-2022 18:52

Migration was inevitable as they will want to bring all cars into the same "stream" again. It wasn't sustainable to maintain both forever.

The new Autopilot/FSD stack is also Vision only.

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jonathan18

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#2962834 3-Sep-2022 19:02

Do the radar-equipped 3s use (or did they use!) the radar for managing distance on adaptive cruise control, or just the cameras? And how good a system is it?

I ask because I find the system on my Y incredibly twitchy, rushing to catch up to the car in front then needing to brake relatively heavily. I wondered if it was worse for the switch away from radar, or if this was typical. (While the adaptive CC on my last car didn’t work below 30, at speeds above that I think it was better at maintaining distance than the Tesla.)

Bung

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#2962841 3-Sep-2022 19:20

What does your Tesla do in adaptive cruise when following a car that turns out of the lane to turn left or right? Our 2019 Suzuki panics and brakes unless you add some pressure on accelerator. I think older Tesla did something similar.

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