Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
lyonrouge
1993 posts

Uber Geek

Trusted
Lifetime subscriber

  #466825 8-May-2011 17:41
Send private message

I can advise that registration on myhop creates an account on snapper. Online topup appears to be unavailable, and whan available it appears you have to install some gastly thick client (really, WTH, is this the best they could do, ** rant ** / ** rave **).

aw

aw
273 posts

Ultimate Geek


  #467729 10-May-2011 20:13
Send private message

Snapper is only the backend for Phase 1 of the HOP rollout and the feeder device will only work during this time - so probably not worth buying one.

As I understand it, online topups will start to work during Phase 2 when Thales take over the backend.

 
 
 
 


sbiddle
29282 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #467732 10-May-2011 20:28
Send private message

Anybody know what HOP's plans are for online topups? It's something very few places around the world offer, in part because you can only do it when you've got terminals with backhaul.

With Oyster for example your balance can only be updates at tube station barriers and some bus stops. You can't easily have a topup done when tagging on to a bus in Wellington for example, since any updates could only be loaded onto the bus at night when it goes back to the depot the the data is synced.

graemeh
2078 posts

Uber Geek


  #467796 11-May-2011 08:33
Send private message

sbiddle: You can't easily have a topup done when tagging on to a bus in Wellington for example, since any updates could only be loaded onto the bus at night when it goes back to the depot the the data is synced.


I don't see any technical reason why not.  The balance is held on the card and you could just update the card.  The bus reader already updates the available balance each time you get on and off.

I doubt you'd want to do it though, one of the big advantages of the slapper card is it is fast.  Doing topups on the bus would cause delays.

sxz

sxz
699 posts

Ultimate Geek


  #467903 11-May-2011 12:44
Send private message

I have my HOP card but am now waiting for it to roll out on my bus.

I understand from a collegue that the card needs to be removed from your wallet, and the sensor is not particularly powerful (i.e. you cant just waive your walllet infront of the sensor)?

Is this true? Can this be fixed?

Surely the whole point of the system is speed and ease, like the oyster card.

Also, it sounds like you are all saying a snapper card can work interchangable with a hop card now, but it wont be the case in a few months time (when phase 2 rolls out).  Will this mean in phase 2 a hop card can be used to buy a can of coke but snapper wont buy a bus trip?

Cheers,

*confused*

lchiu7
5356 posts

Uber Geek

Trusted

  #467911 11-May-2011 13:04
Send private message

sbiddle: Anybody know what HOP's plans are for online topups? It's something very few places around the world offer, in part because you can only do it when you've got terminals with backhaul.

With Oyster for example your balance can only be updates at tube station barriers and some bus stops. You can't easily have a topup done when tagging on to a bus in Wellington for example, since any updates could only be loaded onto the bus at night when it goes back to the depot the the data is synced.


Same applies for the HK Octopus card. But of course with a great deal of transportation being done on the underground, it's pretty easy to place kiosks in places where folks can top them up.

The online Snapper topup is a bit klunky with your having to purchase a USB reader and use their software but if you're managing a bunch of cards (like for kids), it's convenient since you don't need to take their cards away during the daytime to top them up.




Staying in Wellington. Check out my AirBnB in the Wellington CBD.  https://www.airbnb.co.nz/rooms/32019730  Mention GZ to get a 10% discount

 

System One: Popcorn Hour A200,  PS3 SuperSlim, NPVR and Plex Server running on Gigabyte Brix (Windows 10 Pro), Sony BDP-S390 BD player, Pioneer AVR, Raspberry Pi running Kodi and Plex, Panasonic 60" 3D plasma, Google Chromecast

System Two: Popcorn Hour A200 ,  Oppo BDP-80 BluRay Player with hardware mode to be region free, Vivitek HD1080P 1080P DLP projector with 100" screen, Denon AVRS730H 7.2 Channel Dolby Atmos/DTS-X AV Receiver, Samsung 4K player, Google Chromecast, Odroid C2 running Kodi and Plex

 

 


jonb
1572 posts

Uber Geek

Trusted

  #467913 11-May-2011 13:08
Send private message

sxz: I have my HOP card but am now waiting for it to roll out on my bus.

I understand from a colleague that the card needs to be removed from your wallet, and the sensor is not particularly powerful (i.e. you cant just wave your wallet in front of the sensor)?

Is this true? Can this be fixed?



I had no problem leaving it in my wallet, maybe it depends whereabouts it's placed in your wallet though - in the middle of a bunch of other cards might block the sensor.

Interestingly, when I had both my Ritchies card and hop card in my wallet, it threw an exception 'two cards detected, please try again'

 
 
 
 


scooby101
59 posts

Master Geek


  #467999 11-May-2011 17:25
Send private message

sxz: I have my HOP card but am now waiting for it to roll out on my bus.

I understand from a collegue that the card needs to be removed from your wallet, and the sensor is not particularly powerful (i.e. you cant just waive your walllet infront of the sensor)?

Is this true? Can this be fixed?


Nope. I travel to Wellington a lot to visit family and I've never once had to remove my Snapper card from my wallet - and I have a very fat wallet (sadly not from fat wads of cash!).

sbiddle
29282 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #468026 11-May-2011 19:11
Send private message

graemeh:
sbiddle: You can't easily have a topup done when tagging on to a bus in Wellington for example, since any updates could only be loaded onto the bus at night when it goes back to the depot the the data is synced.


I don't see any technical reason why not.  The balance is held on the card and you could just update the card.  The bus reader already updates the available balance each time you get on and off.

I doubt you'd want to do it though, one of the big advantages of the slapper card is it is fast.  Doing topups on the bus would cause delays.


I'm not sure you grasp the problem. If you update a card online this topup info needs to be applied to the card, therein lies the issue. You couldn't go and add an online topup and then hop on a bus because there is no way for that topup information to be sent to the bus.

Because buses don't have high bandwidth realtime connectivity this can't easily be done - data with Snapper is updated each time the bus enters a depot. With Oyster or Octopus for example the prime use is trains where entry/exit barriers have realtime connectivity and can apply online updates to the card virtually instantly.

There is also the issue of minimising the transaction process and keeping this below ~500ms, if lots is going on such as balance updates this can be a challenge.

sbiddle
29282 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #468027 11-May-2011 19:12
Send private message

sxz: I have my HOP card but am now waiting for it to roll out on my bus.

I understand from a collegue that the card needs to be removed from your wallet, and the sensor is not particularly powerful (i.e. you cant just waive your walllet infront of the sensor)?

Is this true? Can this be fixed?

Surely the whole point of the system is speed and ease, like the oyster card.

Also, it sounds like you are all saying a snapper card can work interchangable with a hop card now, but it wont be the case in a few months time (when phase 2 rolls out).  Will this mean in phase 2 a hop card can be used to buy a can of coke but snapper wont buy a bus trip?

Cheers,

*confused*


I've never removed my card from my wallet. There can be issues with multiple RFID cards however.

lchiu7
5356 posts

Uber Geek

Trusted

  #468342 12-May-2011 15:14
Send private message

sbiddle:

Because buses don't have high bandwidth realtime connectivity this can't easily be done - data with Snapper is updated each time the bus enters a depot. With Oyster or Octopus for example the prime use is trains where entry/exit barriers have realtime connectivity and can apply online updates to the card virtually instantly.

There is also the issue of minimising the transaction process and keeping this below ~500ms, if lots is going on such as balance updates this can be a challenge.


I think the data on the buses is retrieved from the bus when it's in the depot so they can update the card balances in the back end. This isn't so much so that they know you have enough money to use the card next time (because the buses don't do realtime validation) but to know enough to send emails to those who have registered warning them of low balances. Also the transaction information is used to update the data warehouse.




Staying in Wellington. Check out my AirBnB in the Wellington CBD.  https://www.airbnb.co.nz/rooms/32019730  Mention GZ to get a 10% discount

 

System One: Popcorn Hour A200,  PS3 SuperSlim, NPVR and Plex Server running on Gigabyte Brix (Windows 10 Pro), Sony BDP-S390 BD player, Pioneer AVR, Raspberry Pi running Kodi and Plex, Panasonic 60" 3D plasma, Google Chromecast

System Two: Popcorn Hour A200 ,  Oppo BDP-80 BluRay Player with hardware mode to be region free, Vivitek HD1080P 1080P DLP projector with 100" screen, Denon AVRS730H 7.2 Channel Dolby Atmos/DTS-X AV Receiver, Samsung 4K player, Google Chromecast, Odroid C2 running Kodi and Plex

 

 


sbiddle
29282 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #468419 12-May-2011 18:33
Send private message

lchiu7:
sbiddle:

Because buses don't have high bandwidth realtime connectivity this can't easily be done - data with Snapper is updated each time the bus enters a depot. With Oyster or Octopus for example the prime use is trains where entry/exit barriers have realtime connectivity and can apply online updates to the card virtually instantly.

There is also the issue of minimising the transaction process and keeping this below ~500ms, if lots is going on such as balance updates this can be a challenge.


I think the data on the buses is retrieved from the bus when it's in the depot so they can update the card balances in the back end. This isn't so much so that they know you have enough money to use the card next time (because the buses don't do realtime validation) but to know enough to send emails to those who have registered warning them of low balances. Also the transaction information is used to update the data warehouse.


Yip, that's what it's used for now.

Online topups can't work necause this isn't real time. If Snapper wanted to launch online topups now for example the Snapper terminal would only be able to update your card balance after the bus has visited a depot and been able to sync it's data.

old3eyes
8476 posts

Uber Geek

Subscriber

  #468433 12-May-2011 18:59
Send private message

sbiddle:
lchiu7:
sbiddle:

Because buses don't have high bandwidth realtime connectivity this can't easily be done - data with Snapper is updated each time the bus enters a depot. With Oyster or Octopus for example the prime use is trains where entry/exit barriers have realtime connectivity and can apply online updates to the card virtually instantly.

There is also the issue of minimising the transaction process and keeping this below ~500ms, if lots is going on such as balance updates this can be a challenge.


I think the data on the buses is retrieved from the bus when it's in the depot so they can update the card balances in the back end. This isn't so much so that they know you have enough money to use the card next time (because the buses don't do realtime validation) but to know enough to send emails to those who have registered warning them of low balances. Also the transaction information is used to update the data warehouse.


Yip, that's what it's used for now.

Online topups can't work necause this isn't real time. If Snapper wanted to launch online topups now for example the Snapper terminal would only be able to update your card balance after the bus has visited a depot and been able to sync it's data.



Why can't they be set up to sync data at the end of each run as they seem to stand for at least 10 minutes + at each end of their trip..




Regards,

Old3eyes


sbiddle
29282 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #468455 12-May-2011 19:39
Send private message

old3eyes:
sbiddle:
lchiu7:
sbiddle:

Because buses don't have high bandwidth realtime connectivity this can't easily be done - data with Snapper is updated each time the bus enters a depot. With Oyster or Octopus for example the prime use is trains where entry/exit barriers have realtime connectivity and can apply online updates to the card virtually instantly.

There is also the issue of minimising the transaction process and keeping this below ~500ms, if lots is going on such as balance updates this can be a challenge.


I think the data on the buses is retrieved from the bus when it's in the depot so they can update the card balances in the back end. This isn't so much so that they know you have enough money to use the card next time (because the buses don't do realtime validation) but to know enough to send emails to those who have registered warning them of low balances. Also the transaction information is used to update the data warehouse.


Yip, that's what it's used for now.

Online topups can't work necause this isn't real time. If Snapper wanted to launch online topups now for example the Snapper terminal would only be able to update your card balance after the bus has visited a depot and been able to sync it's data.



Why can't they be set up to sync data at the end of each run as they seem to stand for at least 10 minutes + at each end of their trip..


Because that's not a solution. A bus might only return to the depot once or twice a day. What happens when you're sitting at home, top up online and then head out to the bus? Your credit can't be applied.


old3eyes
8476 posts

Uber Geek

Subscriber

  #468589 13-May-2011 08:49
Send private message

sbiddle:
old3eyes:
sbiddle:
lchiu7:
sbiddle:

Because buses don't have high bandwidth realtime connectivity this can't easily be done - data with Snapper is updated each time the bus enters a depot. With Oyster or Octopus for example the prime use is trains where entry/exit barriers have realtime connectivity and can apply online updates to the card virtually instantly.

There is also the issue of minimising the transaction process and keeping this below ~500ms, if lots is going on such as balance updates this can be a challenge.


I think the data on the buses is retrieved from the bus when it's in the depot so they can update the card balances in the back end. This isn't so much so that they know you have enough money to use the card next time (because the buses don't do realtime validation) but to know enough to send emails to those who have registered warning them of low balances. Also the transaction information is used to update the data warehouse.


Yip, that's what it's used for now.

Online topups can't work necause this isn't real time. If Snapper wanted to launch online topups now for example the Snapper terminal would only be able to update your card balance after the bus has visited a depot and been able to sync it's data.



Why can't they be set up to sync data at the end of each run as they seem to stand for at least 10 minutes + at each end of their trip..


Because that's not a solution. A bus might only return to the depot once or twice a day. What happens when you're sitting at home, top up online and then head out to the bus? Your credit can't be applied.




 

I wasn't talking about going back to the depot. I was talking about the dead time that the bus is at the end terminus.  Why can't they update there. After all the have departure info signs at them just add  an update transmitter / reciever..  Not sure if your buses in wellington have radios fitted  but why can't some for of radio  broadcast of updated data be used.  This can't be an impossible task can it?? 




Regards,

Old3eyes


1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic





News »

Huawei launches IdeaHub Pro in New Zealand
Posted 27-Oct-2020 16:41


Southland-based IT specialist providing virtual services worldwide
Posted 27-Oct-2020 15:55


NASA discovers water on sunlit surface of Moon
Posted 27-Oct-2020 08:30


Huawei introduces new features to Petal Search, Maps and Docs
Posted 26-Oct-2020 18:05


Nokia selected by NASA to build first ever cellular network on the Moon
Posted 21-Oct-2020 08:34


Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS16211+
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13


Teletrac Navman launches integrated multi-camera solution for transport and logistics industry
Posted 8-Oct-2020 10:57


Farmside hits 10,000 RBI customers
Posted 7-Oct-2020 15:32









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.