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  Reply # 1207450 3-Jan-2015 07:25
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Purchased a Canon printer for the in-laws, went to install.....DOA, replaced by Harvey Norman. Went to install replacement...DOA
Got Harvey Norman to replaced it with a Brother Printer. Will try to install that today. Won't buy Canon again.




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  Reply # 1207451 3-Jan-2015 07:50
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mattwnz: Has anyone had their order fulfilled? I ordered a few things including the printer, and have received the other things, but the printer still shows 'in progress' on their status page.


I ordered 2and the second one has been delivered. 1st order is still processing.

 
 
 
 


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  Reply # 1207452 3-Jan-2015 07:53
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KiwiNZ: Purchased a Canon printer for the in-laws, went to install.....DOA, replaced by Harvey Norman. Went to install replacement...DOA
Got Harvey Norman to replacecit with a Brother Printer. Will try to install that today. Won't buy Canon again.

Did you get receipts with each replacement? If so claim cash-back on each!

I had Harvery Norman replace a laptop under warranty, got different brand which had a cash back running on it at the time. I successfully claimed a cash back using the receipt for the replacement laptop.

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  Reply # 1207453 3-Jan-2015 08:00
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KiwiNZ: Purchased a Canon printer for the in-laws, went to install.....DOA, replaced by Harvey Norman. Went to install replacement...DOA
Got Harvey Norman to replaced it with a Brother Printer. Will try to install that today. Won't buy Canon again.


Ive had similar experience with those cheap brother scanner printer combos :( Personally, cheap consumer electronics all suck!

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  Reply # 1207460 3-Jan-2015 08:06
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Archer77:
KiwiNZ: Purchased a Canon printer for the in-laws, went to install.....DOA, replaced by Harvey Norman. Went to install replacement...DOA
Got Harvey Norman to replacecit with a Brother Printer. Will try to install that today. Won't buy Canon again.

Did you get receipts with each replacement? If so claim cash-back on each!

I had Harvery Norman replace a laptop under warranty, got different brand which had a cash back running on it at the time. I successfully claimed a cash back using the receipt for the replacement laptop.


That would not be a good thing to do.




Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 Mac user, Windows curser, Chrome OS desired.

 

The great divide is the lies from both sides.

 

 


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  Reply # 1207711 3-Jan-2015 16:00
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Just got this email from JB regards my second unit. I'm going to wait till mid Jan and then decide what to do.
On a good note - the printer that has arrived works well.

Hi Daniel,

Thanks for your email,

I'm afraid your item is on back order with our supplier, and they are not able to give us an estimated date of dispatch at this stage. If you would like to cancel this order please let me know, otherwise we will dispatch your order as soon as it is complete.

Sorry for any inconvenience.


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  Reply # 1207723 3-Jan-2015 17:13
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Have they charged for the ones on back order?




Swype on iOS is detrimental to accurate typing. Apologies in advance.


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  Reply # 1207743 3-Jan-2015 17:30
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I'd never bother with an inkjet printer every again. Too expensive to run,





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  Reply # 1207823 3-Jan-2015 21:02
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joker97: Have they charged for the ones on back order?


Nope.

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  Reply # 1207865 3-Jan-2015 22:25
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joker97: Have they charged for the ones on back order?

 

I am guessing that as long as they were purchased,/ordered, and the tax invoice shows the date it was purchased, then it will qualify for the cash back. I didn't get the backorder email, but mine still says  status is pending. But I do have a tax invoice to show it was purchased in December, which is within qualifying period of the cash back.

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  Reply # 1207876 3-Jan-2015 23:01
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When is last date to claim cash back




Swype on iOS is detrimental to accurate typing. Apologies in advance.


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  Reply # 1207887 3-Jan-2015 23:35
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joker97: When is last date to claim cash back


The purchase has to be before the 11/1/2015, but cashback claims must be made before the 31 January 2015. So plenty of time to make a claim. But I believe you need to have received it to make the claim, because you need to enter in the serial number. So it does all depend on how quickly JB Hifi delivers it.

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  Reply # 1209594 6-Jan-2015 23:01
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Anyone got this problem where if there's a missing ink cartridge the printer won't let you do anything (like scanning). It just comes up with error 1660 Ink Tank Cannot Be Recognized and you can't get rid of the error message until you put in the missing cartridge

 

 

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  Reply # 1209598 6-Jan-2015 23:07
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Sadly that's pretty standard with most consumer printers these days

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  Reply # 1209609 7-Jan-2015 00:35
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Coon: Anyone got this problem where if there's a missing ink cartridge the printer won't let you do anything (like scanning). It just comes up with error 1660 Ink Tank Cannot Be Recognized and you can't get rid of the error message until you put in the missing cartridge  

 

I have never heard of a printer refusing to scan because it didn't have a cartridge. But I guess you can install an empty one, so it doesn't need to be full of ink to scan with. That would be a bit off if it refuses to scan unless it has ink in it. Ink jets tend to lose ink over time if you don't use them, with the heads constantly cleaning themselves, I have found.  

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