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1231 posts

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  Reply # 1224230 28-Jan-2015 17:05
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Just checked the Canon website, and it says "participating Canon Authorised Dealers"  Using the Canon website to see who is listed, and no mention of DSE (though it still mentions Bond and Bond, so is probably out of date) in Palmerston North.  Can anyone confirm that purchases from DSE are valid for the cashback offer?

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  Reply # 1224231 28-Jan-2015 17:08
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Re. confirmations - sounds odd. I bought one from Dick Smith 18/01/15 - filled out cash-back form online same day and received confirmation of acceptance 2 days later - from - canonpromos@redeemit email subject 'Claim Approved'' - you may want to check your spam etc.

Have just purchased another one to use the inks in the first one and (all going well) receive another $70 from Canon to go towards the continuing purchase of consumables if I keep using it (plus have one machine spare or family use). This time, instead of costing me $9 I should be $11 in credit with the second machine.




Cheers,
Mike

Photographer/Videographer clickmedia.nz


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  Reply # 1224408 28-Jan-2015 22:45
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Lizard1977: Just checked the Canon website, and it says "participating Canon Authorised Dealers"  Using the Canon website to see who is listed, and no mention of DSE (though it still mentions Bond and Bond, so is probably out of date) in Palmerston North.  Can anyone confirm that purchases from DSE are valid for the cashback offer?

Make yourself a My Canon account then go in to "make" a claim.

As part of this process you have to select where you bought your printer from. 

Dick Smith (Electronics) is listed.

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  Reply # 1224446 29-Jan-2015 00:02
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joker97: you don't expect canon to pay you $15.80 to receive the printer do you ;p


What do you say to that now, eh?? coolwinktongue-out




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  Reply # 1224501 29-Jan-2015 06:36
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I'm still waiting for Canon to pay my cash back after my purchase from warehouse stationary of an Canon Pixma MG-3560 wireless printer 

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  Reply # 1224532 29-Jan-2015 08:28
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ahmad:
Lizard1977: Just checked the Canon website, and it says "participating Canon Authorised Dealers"  Using the Canon website to see who is listed, and no mention of DSE (though it still mentions Bond and Bond, so is probably out of date) in Palmerston North.  Can anyone confirm that purchases from DSE are valid for the cashback offer?

Make yourself a My Canon account then go in to "make" a claim.

As part of this process you have to select where you bought your printer from. 

Dick Smith (Electronics) is listed.


Thanks for this.  I was pretty sure it was valid to purchase from DSE, and that Canon's website was out of date, but it's good to get confirmation from others.  I bought one last night - when DSE/Canon are effectively paying me to take away a printer, it's hard to resist.

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  Reply # 1224757 29-Jan-2015 14:40
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Emailed them yesterday to follow up, received "claim approved" today.

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  Reply # 1224759 29-Jan-2015 14:43
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I'll buy a cheap set of after market cartridges when it runs out and let my mother go to town using it :) 

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  Reply # 1233791 9-Feb-2015 23:24
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Anyone received their refund yet? They seem to be dragging their feet to make payment. If Brother can make payment within a week, otther comapnies should be able to make payment as quickly, or at least after a few weeks. 5 weeks now, although not quite as bad as HP who took over 3 months.

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  Reply # 1233800 10-Feb-2015 01:02
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says 28 days doesn't it?

complain.

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  Reply # 1233835 10-Feb-2015 07:21
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mattwnz: Anyone received their refund yet? They seem to be dragging their feet to make payment. If Brother can make payment within a week, otther comapnies should be able to make payment as quickly, or at least after a few weeks. 5 weeks now, although not quite as bad as HP who took over 3 months.


Hi - I received my cashback payment yesterday for a printer purchased on 18 Jan.




Cheers,
Mike

Photographer/Videographer clickmedia.nz


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  Reply # 1233995 10-Feb-2015 10:57
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The cashback is 28 days from when they confirm your claim NOT from when you file the redemption.  They give themselves 28 days to confirm your claim and another 28 days to process your cashback.  So it could take up to two months (or three months if they are talking working days but they don't specify).



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  Reply # 1234114 10-Feb-2015 14:05
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looseleaf: The cashback is 28 days from when they confirm your claim NOT from when you file the redemption.  They give themselves 28 days to confirm your claim and another 28 days to process your cashback.  So it could take up to two months (or three months if they are talking working days but they don't specify).




When I submitted the form I believe it said 28 days in total, not close to 60. Nowhere does it say that it will take 28 days to first validate it, it just says 28 days from validation, which should be a couple of days at the most with online submissions. It took them a very long time to validate it in the first place, when it was all done automatically online. As others have said , Brother handles the  whole process done within a week, and you  have the money within that week.

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  Reply # 1234181 10-Feb-2015 14:49
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It is definitely a slow process but I was never really worried (only impatient).

My claim has just been paid for a purchase made just before the end of last year. They took a while to acknowledge/accept the claim (after holidays) and then it took a few weeks from there. 

Yes Brother has a great cash back turnaround time and that's why I like them. But I can't really complain here as it's well within their stated targets (although the 28 days seemed like it would be from submitting the claim rather than after they processed it).

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  Reply # 1234212 10-Feb-2015 15:38
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Just got an email telling me I had money today, under the 28 days from getting the approval notice but not 28 days since claiming.

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