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1702 posts

Uber Geek

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  # 1239849 16-Feb-2015 11:30
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Jeepers - feeling pretty lucky to have received mine at all!

36 posts

Geek


  # 1239850 16-Feb-2015 11:31
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BigHammer: Warehouse Stationery have chosen to break their contact and not supply the item as agreed when they took my money.

Not impressed.


Have they contacted you to say that? or is that an assumption?

 
 
 
 


2120 posts

Uber Geek


  # 1239851 16-Feb-2015 11:31
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Also cancelled

104 posts

Master Geek


  # 1239852 16-Feb-2015 11:31
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BigMal: Yeah 3 guys here at work missed out.  It's a bit dodgy that Warehouse Stationery put "limited to 100 units" later on in the day.


Mine says 'shipped' with a track&trace number but several guys still showing as 'in process' which I'm starting to think is going to mean a couple of unfulfilled orders :(

Stu

Hammered
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Uber Geek

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  # 1239854 16-Feb-2015 11:33
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No assumption. Why would I make that statement of it wasn't fact? I received an email from Warehouse Stationery.




Keep calm, and carry on posting.

 

 

 

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Wannabe Geek


  # 1239856 16-Feb-2015 11:35
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What was the reason for cancellation? I notice they have them in stock at full price now

348 posts

Ultimate Geek


  # 1239862 16-Feb-2015 11:38
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stuntah: What was the reason for cancellation? I notice they have them in stock at full price now


Surely if that is the case then they have no reason for cancelling orders taken on Friday. If they took the order meaning that they sold more than they'd planned, then it's their error. They've agreed to the sale, taken the buyer's money. If they have stock then surely they HAVE to complete their side of the contract of sale. 

 
 
 
 


1025 posts

Uber Geek


  # 1239864 16-Feb-2015 11:39
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Ooo .. that will annoy a lot of people that have been waiting to receive it. 



600 posts

Ultimate Geek


  # 1239865 16-Feb-2015 11:39
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markl:
stuntah: What was the reason for cancellation? I notice they have them in stock at full price now


Surely if that is the case then they have no reason for cancelling orders taken on Friday. If they took the order meaning that they sold more than they'd planned, then it's their error. They've agreed to the sale, taken the buyer's money. If they have stock then surely they HAVE to complete their side of the contract of sale. 


It says out of stock on the website

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Uber Geek

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  # 1239866 16-Feb-2015 11:40
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stuntah: What was the reason for cancellation? I notice they have them in stock at full price now


Showing out of stock on their website.

Just checked mine and it seems it has been delivered to the store I picked, just waiting for the call now, otherwise i will call in on the way home.



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Wannabe Geek


  # 1239868 16-Feb-2015 11:43
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It's in stock according to the below link

http://www.warehousestationery.co.nz/is-bin/INTERSHOP.enfinity/WFS/WSL-B2C-Site/en_NZ/-/NZD/ViewOfferDetail-Product?ProductRef=216765@WSL-B2C


392 posts

Ultimate Geek


  # 1239869 16-Feb-2015 11:43
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"Regarding your order #_______,  we are out of stock of this item, and are unable to ship to you.

 

 We will refund in full the amount you have paid for this order. This will be appearing on your credit card within 3-5 working days.

 

 If you require any further assistance please contact us on 0800 222 246

 

 I sincerely apologise for the inconvenience this will have caused you."

1213 posts

Uber Geek

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  # 1239871 16-Feb-2015 11:45
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hangon: "Regarding your order #_______,  we are out of stock of this item, and are unable to ship to you.

 

 We will refund in full the amount you have paid for this order. This will be appearing on your credit card within 3-5 working days.

 

 If you require any further assistance please contact us on 0800 222 246

 

 I sincerely apologise for the inconvenience this will have caused you."

 

 

Got the dreaded email as well :-(

 


898 posts

Ultimate Geek

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  # 1239872 16-Feb-2015 11:45
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According to the CGA....

Availability of goods and services
Traders must not offer to sell goods or services that they do not reasonably believe they will be able to supply on the terms offered.
Traders must provide clear and accurate information to consumers about the availability of goods and services and when the consumer can expect to receive them.


If you consider they didn't add the "Limited to 100 units" blurb until Friday afternoon then is it safe to say they breached the CGA?  

2120 posts

Uber Geek


  # 1239873 16-Feb-2015 11:46
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stuntah: It's in stock according to the below link

http://www.warehousestationery.co.nz/is-bin/INTERSHOP.enfinity/WFS/WSL-B2C-Site/en_NZ/-/NZD/ViewOfferDetail-Product?ProductRef=216765@WSL-B2C

 

Great find!

 

 

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