Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19

Stu

Hammered
5085 posts

Uber Geek
+1 received by user: 1072

Moderator
Trusted
Lifetime subscriber

  Reply # 1240091 16-Feb-2015 15:09
Send private message

BigHammer:
macuser: We did it!   https://www.facebook.com/warehousestationery/posts/1040831732599704

I
 would suggest you PM warehouse stationary with your order number


Just need them to confirm that applies to all of us!


And they've confirmed it!




Keep calm, and carry on posting.

 

 

 

Click to see full size Click to see full size


Stu

Hammered
5085 posts

Uber Geek
+1 received by user: 1072

Moderator
Trusted
Lifetime subscriber

  Reply # 1240092 16-Feb-2015 15:10
One person supports this post
Send private message

macuser: Via private message (I had shown them the link to Geekzone thread)   ME: I've instructed the community members to get in touch with you via here  
WS: No worries James :) All affected customers will be contacted directly via their email address from our fulfilment team. Thanks        


Good save by Warehouse Stationery!




Keep calm, and carry on posting.

 

 

 

Click to see full size Click to see full size


1664 posts

Uber Geek
+1 received by user: 188

Subscriber

  Reply # 1240093 16-Feb-2015 15:11
One person supports this post
Send private message

Stoked for you guys - having had my watch for a few hours I am pretty sure you are gonna be very thankful you stuck at the task! It is a pretty awesome bit of kit, for $130 :).

389 posts

Ultimate Geek
+1 received by user: 39


  Reply # 1240094 16-Feb-2015 15:14
Send private message

via fb messenger

"we are sorry... Freaky Friday Promotion Freakier than expected... unfortunately... we apologies... can confirm that you will be honoured at the Freaky Friday price. You will be contacted shortly and will be given the choice to receive the Watch at the HOT Price or a full refund. Thanks".

2098 posts

Uber Geek
+1 received by user: 509


  Reply # 1240096 16-Feb-2015 15:15
Send private message

This will be a better and probably less costly outcome than a conviction and fine under the Fair Trading Act, where all parties would have lost out

 

 

179 posts

Master Geek
+1 received by user: 4


  Reply # 1240098 16-Feb-2015 15:16
Send private message

Awesome, good on WS for honoring the special. Looking forward to getting my watch!

389 posts

Ultimate Geek
+1 received by user: 39


  Reply # 1240107 16-Feb-2015 15:24
One person supports this post
Send private message

Take a look at our most popular products:

 

LG G Watch R Friday 13 Special
Motorola Moto G 2
Casio Calculator Graphic Fx9750GII

71 posts

Master Geek
+1 received by user: 2


  Reply # 1240151 16-Feb-2015 16:10
One person supports this post
Send private message

Hmmm, bloody glad they saw sense
I was in store around half 2 with a box in front of me when I rang CSR and asked them to explain stock availability.
Was on hold for 10 minutes before she came back and asked for SKU number and then tried to tell me it is a different model.
Was put on hold again and then she came back and told they'd found stock and would honour the purchase.


3100 posts

Uber Geek
+1 received by user: 783

Trusted
Lifetime subscriber

  Reply # 1240157 16-Feb-2015 16:18
Send private message

Well I am glad it all worked out for everyone in the end, I am hoping that they do another one next month but maybe not now that their website has issues with the stock.

I wonder if it had anything to do with people holding them in the cart then the cart timing out.

Anyway will be interesting to see what happens next friday 13th and if they do another one for something.


348 posts

Ultimate Geek
+1 received by user: 83


  Reply # 1240158 16-Feb-2015 16:22
Send private message

mrtoken: Well I am glad it all worked out for everyone in the end, I am hoping that they do another one next month but maybe not now that their website has issues with the stock.

I wonder if it had anything to do with people holding them in the cart then the cart timing out.



I did that, and it wouldn't let me go ahead with the sale once it was out of stock...clicking on "Checkout" from the cart, once it was listed as out of stock, resulted only in a message "this item is no longer available"

Tried MANY times to get through that point, and never managed it...so I think it must have been some kind of stock level updating error or something...



Stu

Hammered
5085 posts

Uber Geek
+1 received by user: 1072

Moderator
Trusted
Lifetime subscriber

  Reply # 1240159 16-Feb-2015 16:23
2 people support this post
Send private message

Have just had a phone call from someone I spoke to earlier today on their 0800 number. The refund had apparently already been processed earlier, before they decided to honour the sale. Card details have been taken over the phone, and my order will be processed and watch sent out!


Well done Warehouse Stationery, thank you for putting this right!




Keep calm, and carry on posting.

 

 

 

Click to see full size Click to see full size


100 posts

Master Geek


  Reply # 1240175 16-Feb-2015 16:43
Send private message

mrtoken: 

I wonder if it had anything to do with people holding them in the cart then the cart timing out.



I suspect it is more to do with in-store shoppers eating up stock that the online system wanted to sell.
Most ecommerce systems update stock SKUs and descriptions on a schedule, it's not infeasible that this particular system also updates stock levels on a schedule.

It's poor either way, and something they are going to want to fix before any more online sales I suspect!

1586 posts

Uber Geek
+1 received by user: 156

Trusted

  Reply # 1240180 16-Feb-2015 16:55
One person supports this post
Send private message




CPU: Intel 3770k| RAM: F3-2400C10D-16GTX G.Skill Trident X |MB:  Gigabyte Z77X-UD5H-WB | GFX: GV-N660OC-2GD gv-n660oc-2gd GeForce GTX 660 | Monitor: Qnix 27" 2560x1440

 

 


2098 posts

Uber Geek
+1 received by user: 509


  Reply # 1240181 16-Feb-2015 16:55
Send private message

drjay:
mrtoken: 

I wonder if it had anything to do with people holding them in the cart then the cart timing out.



I suspect it is more to do with in-store shoppers eating up stock that the online system wanted to sell.
Most ecommerce systems update stock SKUs and descriptions on a schedule, it's not infeasible that this particular system also updates stock levels on a schedule.

It's poor either way, and something they are going to want to fix before any more online sales I suspect!


Maybe they'll just have fewer 70% off discounts ha!



499 posts

Ultimate Geek
+1 received by user: 108


  Reply # 1240204 16-Feb-2015 17:05
Send private message

Lally: Hmmm, bloody glad they saw sense
I was in store around half 2 with a box in front of me when I rang CSR and asked them to explain stock availability.
Was on hold for 10 minutes before she came back and asked for SKU number and then tried to tell me it is a different model.
Was put on hold again and then she came back and told they'd found stock and would honour the purchase.



The Black Friday special was probably setup to differentiate the 100 that could sell at $130 ONLINE ONLY , from the normal stock they had in the chain. Chances are LG help fund the special agreed to give rebates on 100 units only.

1 | ... | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.