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382 posts

Ultimate Geek

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  #2483432 14-May-2020 09:51
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Still waiting here - package picked up on Thursday in Manukau but no delivery.  Order placed on the 29th. 


BDFL - Memuneh
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  #2483475 14-May-2020 10:02
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Got mine - courier signed as "delivered" on Friday mid-day. Nothing here though. Called The Warehouse and waited for two hours - no one answered so filled the contact form. Called NZ post and the lady said she could see from GPS tracking the courier did stop around this area at the time - but we still didn't have anything. 

 

On Sunday morning there was the box on top of our driveway. So either the courier did a run on Sunday or delivered to wrong address and the person dropped it here. The entire order came in one box.

 

That contact form I filled for The Warehouse? Still no answer almost a week after. Useless - won't be buying from them online again.





 

 

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412 posts

Ultimate Geek


  #2483476 14-May-2020 10:02
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vexxxboy:

 

still waiting on a few packages all from 2 orders, i have had 2 packages with just a 6 pack of marshmallow eggs in, same order but sent in separate packages , cant see how they made any money.

 

 

Same here. Pretty much ordered about 10 items and got delivery for 7. All individual boxes with 1 item inside :p To me the postage cost more than the items.


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  #2483541 14-May-2020 10:31
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I too ordered a bit. :)

 

Have so far received 4 different packages and I think one more to arrive today!
One package came with just one egg in it.

 

They have come from different stores around the country.


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  #2483722 14-May-2020 12:59
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I've received most of mine, but the outstanding stuff just got cancelled.





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  #2483727 14-May-2020 13:05
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Most of mine arrived on Sunday with the missing items turning up on Monday.





Generally known online as OpenMedia, now working for Red Hat APAC a Technology Evangelist and Product Manager. Still playing with MythTV and digital media on the side.


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Master Geek


  #2483749 14-May-2020 13:20
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skyplonk:

 

Still waiting here - package picked up on Thursday in Manukau but no delivery.  Order placed on the 29th. 

 

 

Same for us, we have 1 more delivery pending, picked up from Manukau but no movement yet. Our stuff's been shipped from all over the country: Blenheim, Rotorua, New Plymouth and Auckland!


 
 
 
 


374 posts

Ultimate Geek


  #2483760 14-May-2020 13:31
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I had 3 orders refunded, and 3 delivered. the refunded ones were the Favourites tins or the Lindt bunnys. 


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  #2483763 14-May-2020 13:33
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esawers:

 

I had 3 orders refunded, and 3 delivered. the refunded ones were the Favourites tins or the Lindt bunnys. 

 

 

My refunded ones were the 1kg bags of minis & moro box sets.





956 posts

Ultimate Geek


  #2483820 14-May-2020 14:24
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freitasm:

 

Got mine - courier signed as "delivered" on Friday mid-day. Nothing here though. Called The Warehouse and waited for two hours - no one answered so filled the contact form. Called NZ post and the lady said she could see from GPS tracking the courier did stop around this area at the time - but we still didn't have anything. 

 

On Sunday morning there was the box on top of our driveway. So either the courier did a run on Sunday or delivered to wrong address and the person dropped it here. The entire order came in one box.

 

That contact form I filled for The Warehouse? Still no answer almost a week after. Useless - won't be buying from them online again.

 

 

I've had similar problems:

 

  • Received a "delivered" email but the parcel was no where to be seen, the courier dropped it off 2 streets away but luckily the person who lived there came and dropped it off at our place
  • 11 days ago I received some perfume instead of the hand sanitiser I purchased. I emailed them on the 3rd of May, so far I've received no response.
  • I've just had a picture frame arrive and the glass is broken, the website says to call them but the message says it's at least a 1 hour wait time. I'll try emailing them but I don't have high hopes.

I get that 2 of the problems were caused by the couriers but not getting back to me for the wrong item is pretty poor form. Like you I won't be buying from them online again.


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  #2483935 14-May-2020 18:00
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askelon:

 

Everyone eventually get all their stuff?  I got my last lot yesterday afternoon. Ironically the last package to turn up was the first to be sent..  For $20 worth of chocolate eggs I had 4 separate packages. 

 

 

Nah, they cancelled more than half of my order. Three Favourites tins and two Kinder egg+toy things.  🙁





rm *


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Master Geek


  #2483936 14-May-2020 18:05
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Family went to the local warehouse this afternoon and came home with a pile of chocolate, apparently there was still plenty left on the shelves for $1.97.

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  #2483943 14-May-2020 18:37
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I ended up with 10 shipments - with several still on their way. Most all 1-2 items per order.

 

 


676 posts

Ultimate Geek


  #2484026 14-May-2020 19:50
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I guess I got "lucky". Got all but one item as a single package on Monday, and the last item arrived today. Nothing cancelled. Granted, only 7 items total. Though they didn't see fit to put the last item by the door as per the instructions, instead just put it in the letterbox - but at least they didn't deliver anything to someone else's house.

 

15 days for the lot. Not quite the "overnight" that the stickers on the packages claim. But I can't be too upset given it's just chocolate. Though for a different order three weeks ago, an item took a week to get from Wellington to Porirua, which wasn't particularly impressive. NZ Post had it at their depot for 6 days doing absolutely nothing.


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  #2484149 14-May-2020 23:18
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esawers:

I had 3 orders refunded, and 3 delivered. the refunded ones were the Favourites tins or the Lindt bunnys. 



Had 4 of the Lindt bunnies delivered today. :)
Now just waiting on the Rainbow pineapple marshmallow eggs and I think that’s it.

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