I suspect you will find that most ISP's spend a significant amount of time to ensure that their networks are running at optimal performance, but do you have any evidence they don't?
I never said anything that would contradict that point. Are you asserting that "optimal performance" means "minimum latency to a few specific sites"?
If I give all the details, The Other Guys will copy it, as we are being accused of copying Global Mode. Though MyRepublic launched "Teleport" in Singapore before I can find references to Global Mode in NZ. https://www.slingshot.co.nz/news Slingshot's site indicates a July 2014 launch for Global Mode and http://www.techgoondu.com/2013/03/02/myrepublic-unveils-vpn-like-service-for-video-streaming/ indicates a March 2013 date for the MyRepublic equivalent. So if I give all the details as I know them, it'd be a year before The Other Guys do the same thing, or otherwise use the details against us.
The simple fact is, BGP uses hop count above latency for route preference. So a "pure" BGP interconnect without "manual" adjustments will have worse latency performance than one manually optimized.
Who do you know in NZ that monitors and tracks latency through upstream networks, and modifies their network for the lowest total latency? Everyone else says "not our network, not our problem," Right? So when someone comes along that looks into the Internet to optimize for conditions outside their network, how would that indicate we think anyone else is running their network poorly? They run "their network" just fine, they just don't make changes in their network to improve user experience for outside sites in the same way we do.
Senior Product Manager, MyRepublic