Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
Aredwood
3885 posts

Uber Geek


  #1172531 11-Nov-2014 00:48

BMarquis:
linw: Interesting about not rebooting the ONT. I would hazard that many help desk pers have that on their crib sheet. Certainly, the Orcon help desk told me to reboot the ONT when I had an authentication  problem a couple of days ago. Pretty easy to see a normal LED pattern on the ONT and mine was certainly normal.


Essentially, as long as the Chorus ONT has a green PON LED and not a red update LED, I'd be 99.99% confident the ONT is fine, and that there aren't any issues that rebooting the ONT would resolve.
The thing I have seen an ONT reboot fix, was the ethernet status change that it caused on the RGW triggering a new PPPOE or DHCP session on the RGW - so an RGW reboot would have also resolved it and the problem was not caused by the ONT.


Are any bad things likely to happen if an ONT is rebooted? Reason I ask is because almost no one has their ONTs connected to a UPS. And what about just needing to do things like switch off the mains to the house? Also those people who like to switch everything off at the wall the minute they stop using it?





BMarquis
269 posts

Ultimate Geek

Trusted
Chorus
Lifetime subscriber

  #1172643 11-Nov-2014 09:55
Send private message

Aredwood: 
Are any bad things likely to happen if an ONT is rebooted? Reason I ask is because almost no one has their ONTs connected to a UPS. And what about just needing to do things like switch off the mains to the house? Also those people who like to switch everything off at the wall the minute they stop using it?


No, bad things wont happen - unless the ONT is in the middle of updating when 1) it is first installed or 2) when we upgrade them during outage windows in the small hours of the night - then there is a small chance of bricking the ONT.

The ONT being off affects our ability to monitor the PON network performance, service performance, etc.  
If there are issues which require an ONT reboot, I'd rather it was complained about by customers rather than reboots being done - so we can fix the root cause of the issue.  As mentioned, we haven't come across anything like this yet (touch wood!)
It also makes it impossible for us to upgrade and check all is OK afterwards if the ONT is off when we perform an upgrade.



1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic





News »

Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS16211+
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13


Teletrac Navman launches integrated multi-camera solution for transport and logistics industry
Posted 8-Oct-2020 10:57


Farmside hits 10,000 RBI customers
Posted 7-Oct-2020 15:32


NordVPN starts deploying colocated servers
Posted 7-Oct-2020 09:00


Google introduces Nest Wifi routers in New Zealand
Posted 7-Oct-2020 05:00


Orcon to bundle Google Nest Wifi router with new accounts
Posted 7-Oct-2020 05:00


Epay and Centrapay partner to create digital gift cards
Posted 2-Oct-2020 17:34


Inseego launches 5G MiFi M2000 mobile hotspot
Posted 2-Oct-2020 14:53









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.