Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


BTR



1511 posts

Uber Geek
+1 received by user: 459


# 208087 26-Jan-2017 10:26
Send private message

So I have noticed over the last few months that every time I get in touch with MR the wait times get longer. They use to have a online support chat which has been offline for months now. I have just given up trying to call them on the phone as I want to upgrade to fibre now that its in my area. I thought I don't have enough time to wait for them to answer the phone so I will use their online sales support chat, I opened a session and waited and less than 30 seconds this is the reply I got "Hi there, please get in touch with our Customer Service team by calling us on 0508 MYFIBRE (6934273), or just send an email to support@myrepublic.co.nz :-) " 

 

 

 

Come on MR, if you can staff your online chat get rid of it, you are just wasting peoples time, it should not be so hard to get hold of you ISP! Poor form I must say!


Create new topic

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

14877 posts

Uber Geek
+1 received by user: 2017


  # 1714906 3-Feb-2017 11:57
2 people support this post
Send private message

I agree that wait times should not be more than 10 minutes. If they are they should either have a call back function or a way to easily contact them online.

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39


TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18


E-scooter share scheme launches in Wellington
Posted 17-Jun-2019 12:34


Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51


Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47


100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35


5G uptake even faster than expected
Posted 12-Jun-2019 10:01


Xbox showcases 60 anticipated games
Posted 10-Jun-2019 20:24


Trend Micro Turns Public Hotspots into Secure Networks with WiFi Protection for Mobile Devices
Posted 5-Jun-2019 13:24


Bold UK spinoff for beauty software company Flossie
Posted 2-Jun-2019 14:10


Amazon Introduces Echo Show 5
Posted 1-Jun-2019 15:32


Epson launches new 4K Pro-UHD projector technology
Posted 1-Jun-2019 15:26


Lenovo and Qualcomm unveil first 5G PC called Project Limitless
Posted 28-May-2019 20:23


Intel introduces new 10th Gen Intel Core Processors and Project Athena
Posted 28-May-2019 19:28


Orcon first to trial residential 10Gbps broadband
Posted 28-May-2019 11:20



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.