Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




101 posts

Master Geek


# 223346 25-Sep-2017 09:58
One person supports this post

So I'm quite a heavy user. Software developer and university student and rely on a fast fibre connection with a static IP. Lastly the landlord required a phone line so that left only myrepublic as an affordable option.

Ordered their gigabit connection with static IP and voip services. Unfortunately it wasn't me but my partner trying to help so when the sales person said cancel your current contract first then call back, I couldn't tell them no and put the order in first. However the sales person did say transition should go through smoothly with at Max an hour of no internet.

Two months later, spark connection disconnected, no modem and tech support saying connection was set for later this week. We even had tech support confirm it was going to happen on the 25th just two days ago.

I don't generally expect much from isp's since they all tend to promise the world but when I previously switched from apart to bigpipe, it was no where near as bad as this. One tech telling me Wednesday, another saying there is no order put through, another saying a week from now. A tech saying the modem was sent weeks ago while two others saying they will request for the modem to be sent.

Getting a thing or two wrong is one thing, trying to cover that up with lies after lies when talking to someone who has been part of the industry for years is another.

Very disappointed with the service so far


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
6615 posts

Uber Geek
Inactive user


  # 1872318 25-Sep-2017 10:23
Send private message

 

@freitasm we can thank google!  


3109 posts

Uber Geek

Trusted

  # 1872325 25-Sep-2017 10:41
5 people support this post
Send private message

"Friends don't let friends use My Republic"


 
 
 
 




101 posts

Master Geek


  # 1872333 25-Sep-2017 10:57

Well if more providers offered static IP's, that would be great. With the requirement of a static IP and phone service, I was left with my republic or stuff. And like hell I was going to go with stuff fibre

1613 posts

Uber Geek


  # 1872339 25-Sep-2017 11:02
Send private message

Rudster: Well if more providers offered static IP's, that would be great. With the requirement of a static IP and phone service, I was left with my republic or stuff. And like hell I was going to go with stuff fibre

 

Spark does static IP?


3109 posts

Uber Geek

Trusted

  # 1872340 25-Sep-2017 11:04
Send private message

Last I knew Bigpipe did also


6615 posts

Uber Geek
Inactive user


  # 1872341 25-Sep-2017 11:05
Send private message

Rudster: Well if more providers offered static IP's, that would be great. With the requirement of a static IP and phone service, I was left with my republic or stuff. And like hell I was going to go with stuff fibre


BigPipe offer a static IP, So do Vodafone, 2 Degrees, Spark and Orcon who also have Landline services. So I don't see the argument.

I am more curious how you came to that conclusion? Was it a certain broadband suggestion site? 




101 posts

Master Geek


  # 1872344 25-Sep-2017 11:08

On their business plan with an excessive premium. $190 a month Vs $65 now and $130 in 6 months

 
 
 
 




101 posts

Master Geek


  # 1872347 25-Sep-2017 11:09

I see what you're saying. Yes a suggestion site and quick review of other options didn't give much information

6615 posts

Uber Geek
Inactive user


  # 1872349 25-Sep-2017 11:11
Send private message

Rudster: On their business plan with an excessive premium. $190 a month Vs $65 now and $130 in 6 months


Hmm, I do not trust the $x now and @xyz in x months, Always seem to over pay.
I suppose the Vodafone offering is non desirable and inaccurate now given they no longer can manage domains and emails. 

What is premium support?

@MikeHales might need updating.







101 posts

Master Geek


  # 1872350 25-Sep-2017 11:16

Just checked Vodafone and their plans are limited to 900/100 rather than 900/500 (upload important)
And 2degrees has nothing above 100/50 on their mobile site at least? Either way I'm locked into this 24 month contract. Hopefully their speeds are reasonable once connection is sorted

6615 posts

Uber Geek
Inactive user


  # 1872351 25-Sep-2017 11:19
Send private message

Rudster: Just checked Vodafone and their plans are limited to 900/100 rather than 900/500 (upload important)
And 2degrees has nothing above 100/50 on their mobile site at least? Either way I'm locked into this 24 month contract. Hopefully their speeds are reasonable once connection is sorted


Might pay to check the "My Republic Complains Channel" (AKA geekzone) and see what you are in for.
You could exercise the 30 day cancellation right. I beleive you need to enter an address before it will give you those options.
To be honest the 1gig plans are more bragging rights than any real world usability. If you can show me you using the throughput available i'd be surprised. Anything off network or offshore quickly degrades. 

I am happy on 100/whateveritwas and it seems to work good.




101 posts

Master Geek


  # 1872353 25-Sep-2017 11:24

I do a lot of remote work along with syncing with repositories and local cloud storage. I was on 200/200 for a while before receiving a free upgrade to gigabit. I was reasonably happy with 200 up but that was just one heavy user. Multiple heavy users now.

5654 posts

Uber Geek


  # 1872429 25-Sep-2017 12:52
One person supports this post
Send private message

Voyager night fit your requirements as well.


xpd

SysOp
10252 posts

Uber Geek

Mod Emeritus
Trusted
Lifetime subscriber

  # 1872450 25-Sep-2017 13:24
One person supports this post
Send private message

+1 for Voyager - I pay $100 for static IP, unlimited data on VDSL, "unlimited" (hour at a time) national calls and a helpdesk who answer the phone within 3 rings (IME anyway).  Next to no problems with them.

 

 

 

 





XPD / Gavin / DemiseNZ

 

Server : i5-3470s @ 3.50GHz  16GB RAM  Workstation : Ryzen 5 3600 / 16GB DDR4 / RX580 4GB    Console : Xbox One

 

Now on BigPipe 100/100 and 2Talk  Add me on Steam   My Lego

 

Current Projects : Arcade Machine          BBS (WIP)


925 posts

Ultimate Geek


  # 1872507 25-Sep-2017 15:22
Send private message

RunningMan:

 

Voyager night fit your requirements as well.

 

 

OP says he's a heavy user and Voyager has a fair use policy which could cause him problems. I'd personally go 2degrees with the $10 per month static IP address option if a phone line is a requirement, otherwise Bigpipe with the one off static IP address fee.


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Ring launches indoor-only security camera
Posted 23-Jan-2020 17:26


New report findings will help schools implement the digital technologies curriculum content
Posted 23-Jan-2020 17:25


N4L to upgrade & support wireless internet inside schools
Posted 23-Jan-2020 17:22


Netflix releases 21 Studio Ghibli works
Posted 22-Jan-2020 11:42


Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09


Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.