After several speedtest.net speed tests across two seperate machines with different OS from the router and directly plugged into the ONT using Chrome and for some reason the Windows app that was recommended, I was passed on to a “senior” help desk representative.
Said representative demamanded I download a RAT and give him unrestricted access to my personal computer and home network or else he wouldn’t help me.
Extortion aside, this is a blatant disregard for personal property and privacy. Needles to say the call ended abruptly.
Naturally I wanted to complain but looking at the Tdr website MYR doesn’t seem to be listed.
Has anyone else encountered this?