Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12
297 posts

Ultimate Geek
+1 received by user: 160

Trusted

  Reply # 1111640 19-Aug-2014 21:49
Send private message

Killerkiwi2005:
you're*

lol
I think it being based on browser is a bug. I watch Lightbox on both Chrome and Firefox on the same PC without any issues >.<


You get 5 devices/browsers so you can use chrome and ff at the same time.  It's when you get browser upgrade/changes that the issues start


To clarify though, you can get 5 devices on your account and 2 streams running simultaneously which is correct yeah. A browser registering as a separate device on your account isn't necessarily to do with updating your browser though :) 




Lannah - find me on twitter.


41 posts

Geek
+1 received by user: 2


  Reply # 1111664 19-Aug-2014 22:15
Send private message

does any one have problems playing on airplay?

just tried breaking bad S3E4, and keeps freezing/loading then plays then stops all together.

it seems to pause as it loads, then plays for few secs then pause/freeze again and then stops all together
however playing on Ipad seems to be pretty good, with no issues at all.


ISP - WXC Fibre
DNS - Unotelly and WXC no difference
Ipad to Apple TV (ipad plays with no preblems



953 posts

Ultimate Geek
+1 received by user: 222

Trusted
Subscriber

  Reply # 1111767 20-Aug-2014 08:41
Send private message

So just looking at the launch page for Lightbox, there is no mention that the service will be limited to 5 registered devices - in fact I would suggest that it gives the opposite impression;
Got a few devices? Not a problem.  You can watch on your laptop, desktop, Airplay on Apply TV or on your iPad with our free app, and can even play two shows at once"

It doesn't even mention it on the "About Lightbox" page.  It's not until you dig down into the "Need help?" followed by "Go to our Help Centre!" (why the exclamation mark and why an extra click?  FAQ should be one click.) followed by "How do I manage my devices?" which to an average non technical person is not that obvious.  It's not even in the "Lighbox isn't working on my PC/Mac?" as a possible reason for it "not working".

I'm sure it's in the Terms of Service (Section 6.4 subsection iv) but let's face it who actually reads those?




Procrastination eventually pays off.

953 posts

Ultimate Geek
+1 received by user: 222

Trusted
Subscriber

  Reply # 1111772 20-Aug-2014 08:47
Send private message

Confirmed: using "Private Mode" on the laptop - got the message "Playback error Cannot register more devices". 

Perhaps you should be warning people not to use private browsing as well as turning off their VPN/DNS!




Procrastination eventually pays off.

2612 posts

Uber Geek
+1 received by user: 604

Trusted

  Reply # 1111781 20-Aug-2014 08:53
Send private message

syousif: does any one have problems playing on airplay?

just tried breaking bad S3E4, and keeps freezing/loading then plays then stops all together.

it seems to pause as it loads, then plays for few secs then pause/freeze again and then stops all together
however playing on Ipad seems to be pretty good, with no issues at all.


ISP - WXC Fibre
DNS - Unotelly and WXC no difference
Ipad to Apple TV (ipad plays with no preblems




We use AirPlay to watch it, and have had no significant issues. In fact, its been the most stable implementation of AirPlay streaming I've encountered from an app so far. I was a little concerned about having to use it, after my experience with the NetFlix app when using AirPlay

752 posts

Ultimate Geek
+1 received by user: 33


  Reply # 1111783 20-Aug-2014 08:54
Send private message



If you untick this, you'll also have to register that device again (as a new device).

1 post

Wannabe Geek


  Reply # 1111790 20-Aug-2014 08:58
Send private message

I have an issue where I can only watch one video. If I try to watch a second one it just says 'loading video' and nothing happens. Restarting the browser does not work. This is on a Windows 8.1 PC with Firefox as the browser.

I also have tried Lightbox on a Windows 7 laptop with Firefox and have no issues at all with playing multiple videos.

301 posts

Ultimate Geek
+1 received by user: 103

Trusted
Lightbox

  Reply # 1111800 20-Aug-2014 09:06
Send private message

StarBlazer: Confirmed: using "Private Mode" on the laptop - got the message "Playback error Cannot register more devices". 

Perhaps you should be warning people not to use private browsing as well as turning off their VPN/DNS!


Thanks, we'll look at how to communicate it.




Lightbox - we are online TV.

2612 posts

Uber Geek
+1 received by user: 604

Trusted

  Reply # 1111803 20-Aug-2014 09:14
Send private message

I've just noticed that I cannot login to Lightbox using Chrome on OSX Mavericks. I'm running v36.0.1985.143. When I attempt to login it stays on the 'Logging in. Please wait...' page indefinitely. I can successfully login using FireFox or Safari.

I've been watching Lightbox via the iPad app, so its not something that really affects me, but I mention it in case it will be an issue for other Chrome OSX users.

445 posts

Ultimate Geek
+1 received by user: 125


  Reply # 1111810 20-Aug-2014 09:31
Send private message

There was mention of an update to the Silverlight player in another thread.  Has this been done, or is there an ETA?

301 posts

Ultimate Geek
+1 received by user: 103

Trusted
Lightbox

  Reply # 1111867 20-Aug-2014 10:17
Send private message

hashbrown: There was mention of an update to the Silverlight player in another thread.  Has this been done, or is there an ETA?


Hi,

We've updated the player, but we also need to update the website code calling the player, which will be included in the next drop into production from our staging environment.




Lightbox - we are online TV.

2467 posts

Uber Geek
+1 received by user: 667


  Reply # 1112286 20-Aug-2014 18:08
Send private message

Lightbox:
StarBlazer: Confirmed: using "Private Mode" on the laptop - got the message "Playback error Cannot register more devices". 

Perhaps you should be warning people not to use private browsing as well as turning off their VPN/DNS!


Thanks, we'll look at how to communicate it.


Noticing that some report using FFox to solve the buffering issue, perhaps suggesting people DON'T use Chrome would be a good idea too (esp. As a later switch would 'use' up another device slot from the 5 allowed?

787 posts

Ultimate Geek
+1 received by user: 176


  Reply # 1112397 20-Aug-2014 20:55
Send private message

Hey not sure of this has been reported. On iPad while watching a movie if you flick up the quick menu to adjust brightness and then flick it back down you have no playback controls in light box. Tried it twice and it quit to the menu and I had to start the episode again.

323 posts

Ultimate Geek
+1 received by user: 45


  Reply # 1112484 20-Aug-2014 22:26
Send private message

Office. Season 3 Episode 18. Stops at around 14:20. Can't skip forward. Can't skip over.

3335 posts

Uber Geek
+1 received by user: 639

Trusted

  Reply # 1112542 21-Aug-2014 06:37
Send private message

Not really a bug, but an issue.

Boston Legal Season 4 was all widescreen, Season 5 (only checked first 2 episodes) are 4:3.

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.