Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13
301 posts

Ultimate Geek
+1 received by user: 103

Trusted
Lightbox

  Reply # 1163582 28-Oct-2014 14:23
Send private message

We'll hopefully submit to Apple sometime this week (and then it's a matter of them accepting it) - assuming that we find nothing ugly in testing.




Lightbox - we are online TV.

81 posts

Master Geek
+1 received by user: 38


  Reply # 1168006 3-Nov-2014 20:58
Send private message

Any updates on the Vodafone buffering/stuttering issues you acknowledged a little while ago?

 

 

Even though my connection is rock solid, I still get horrible buffering most evenings in prime time.

 

I did the CDN test you linked. I know it is a Vodafone issue as the content is quite obviously being served from/routed via old Ihug gear, and it is that data that stops flowing intermittently.

 

 

But even though it is technically their issue (and I can't really leave them, being in the first 12 months of UFB makes that painful), have you guys there at Lightbox heard anything you pass on that might show us some light is coming down the tunnel?

301 posts

Ultimate Geek
+1 received by user: 103

Trusted
Lightbox

  Reply # 1168307 4-Nov-2014 10:48
Send private message

Hi Oldmanakbar,

We're still working with our CDN provider to try and pin down something. Any information we can get is valuable, as we (or more likely our CDN provider) will need to convince the affected ISP(s) that there is indeed something wrong on their end.

When you have issues, it would be very helpful if you can try the following steps and send through the information:

1) Ping tdvott-s.akamaihd.net

2) Access whatismyip.akamai.com from the browser

3) Traceroute /mtr to the Akamai domain 

4) Nslookup whoami.akamai.com




Lightbox - we are online TV.

51 posts

Master Geek


  Reply # 1247940 27-Feb-2015 17:08
Send private message

I agree 100% with those who have had real issues with quality.

Just signed up to Lightbox (mainly for 'Better Call Saul') and have found the service patchy at best.

The picture quality isn't great and I have also had problems with freezing (need to refresh the whole page and re-find where I was up to in the programme manually) and also some buffering problems.
I have used the same laptop for other streaming services with no problems whatsoever; Premierleaguepass for the football is really good quality stream.

Spark need to up their game quickly with this. There is no way I would continue beyond a free trial period with things as they are. I agree that it feels like a 'Beta' rather than a ready-for-market product.
I will persist for a while longer and I will try it as a wired rather than wireless connection as some here have recommended.

Have others found any improvements?


Stu

Hammered
4975 posts

Uber Geek
+1 received by user: 1036

Moderator
Trusted
Lifetime subscriber

  Reply # 1247973 27-Feb-2015 17:30
Send private message

Well contrary to what a few others seem to be experiencing, we have no streaming issues or quality issues at all. I'm on Spark VDSL, I use a Windows 7 laptop and son uses his PS4. The problem would seem to be between the viewing device and the Lightbox service. Could do with a few more features of course, but works rather well.




Keep calm, and carry on posting.

 

 

 

Click to see full size Click to see full size


301 posts

Ultimate Geek
+1 received by user: 103

Trusted
Lightbox

  Reply # 1247977 27-Feb-2015 17:45
Send private message

I would definitely look at the Silverlight install - probably do a wipe of it and reinstall. Sounds an awful lot like a corrupted or outdated version of Silverlight to me.




Lightbox - we are online TV.

1508 posts

Uber Geek
+1 received by user: 213


  Reply # 1248183 28-Feb-2015 08:18
Send private message

On spark ADSL and the previous Vodafone ADSL we have had no issues at all. You get about 2-5 seconds of pixelation sometimes at the start sometimes while the adaptive streaming works things out and it is 100%fine after that. This is on Android tablet, Samsung blu-ray player and Windows 7 PC.




Try Vultr using this link and get us both some credit:

 

http://www.vultr.com/?ref=7033587-3B


BDFL - Memuneh
60603 posts

Uber Geek
+1 received by user: 11535

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 1248190 28-Feb-2015 08:35
Send private message

gjdavies75: I will persist for a while longer and I will try it as a wired rather than wireless connection as some here have recommended.


Make sure you use wired connections - WiFi is the enemy of good quality streaming.

Also, uninstall Silverlight and install it again. I had a problem where I couldn't access streaming from another local service and removing Silverlight, installing it again from the latest version fixed things (probably to do with base code plus patches instead of just a clean install).






dwl

362 posts

Ultimate Geek
+1 received by user: 42


  Reply # 1248446 28-Feb-2015 13:45
Send private message

On Samsung TV app via a fairly low bandwidth ADSL connection from Spark we have hardly ever see any buffering or quality issues. Rewind can invoke a significant delay before play restarts.

With second simultaneous Lightbox user on an iPad sharing the same WiFi that can buffer while the Samsung TV doesn't miss a beat so the different platforms might have different robustness.

51 posts

Master Geek


  Reply # 1249320 2-Mar-2015 11:41
Send private message

freitasm:
gjdavies75: I will persist for a while longer and I will try it as a wired rather than wireless connection as some here have recommended.


Make sure you use wired connections - WiFi is the enemy of good quality streaming.

Also, uninstall Silverlight and install it again. I had a problem where I couldn't access streaming from another local service and removing Silverlight, installing it again from the latest version fixed things (probably to do with base code plus patches instead of just a clean install).




Thanks for the advice.

I'll give both wired and a Silverlight re-install a try.

2610 posts

Uber Geek
+1 received by user: 604

Trusted

  Reply # 1249329 2-Mar-2015 11:49
Send private message

gjdavies75:
freitasm: 
Make sure you use wired connections - WiFi is the enemy of good quality streaming.

Also, uninstall Silverlight and install it again. I had a problem where I couldn't access streaming from another local service and removing Silverlight, installing it again from the latest version fixed things (probably to do with base code plus patches instead of just a clean install).




Thanks for the advice.

I'll give both wired and a Silverlight re-install a try.


We recently switch to a 'pseudo-wired' connection (using Powerline ethernet over power adapters), and it has made a huge difference to Lightbox performance for us. The devices we use for this (PS3/PS4) were constrained to using 2.4Ghz WiFi, and these were performing shockingly. It was a lottery as to whether we'd be able to watch Lightbox or not on any given night. In contrast NetFlix & Hulu were streaming relatively well, but these are accessed via our Apple TV, which can connect to our 5Ghz network.

A little diagnostics revealed we were getting 700-800 Kb/s to our PS4, which was never going to work well in a SVOD environment. After purchasing and installing these, we now get between 8-10Mb/s to the PS4, and Lightbox hasn't missed a beat. I was also able to repurpose an unused NetGear modem/router to act as a switch, so all of our important Internet connected A/V equipment is now wired via the Powerline adapters.

4360 posts

Uber Geek
+1 received by user: 1732


  Reply # 1249522 2-Mar-2015 14:55
Send private message

We have ADSL, it's never very fast, but LightBox works fine.   Resolution is fine, no pixelation, just a couple of seconds buffering at the start of the programme.  Maybe once every 20 programmes one will freeze.

We are using tablets via HDMI to view on the telly so a wireless connection is the only option I know of.

The WiFi router is in the next room though, so there is a good signal.




Mike

111 posts

Master Geek
+1 received by user: 16


  Reply # 1250795 4-Mar-2015 09:57
Send private message

I'm happiest with a PS3 (rather than a PC,) either being hardwired to a Fibre 30 connection.  The wireless Dualshock controller does everything required, the Lightbox interface is simple and everything works responsively.  I also like that it remembers where I left off each program, at least for a few days.
The only issue at all is that every week or two the PS3 randomly locks up to a black screen during viewing and needs a hard reset.

But where was Better Call Saul last night?  I checked at 11pm and no go?

301 posts

Ultimate Geek
+1 received by user: 103

Trusted
Lightbox

  Reply # 1251234 4-Mar-2015 18:06
Send private message

KiwiME:

But where was Better Call Saul last night?  I checked at 11pm and no go?


Episode 5 went live last night at the usual time?




Lightbox - we are online TV.

81 posts

Master Geek
+1 received by user: 38


  Reply # 1251284 4-Mar-2015 19:18
Send private message

An update from my previous issues. I was an ex-TCL vodafone user on UFB. Constant buffering etc. I bit the bullet and switched providers to NOW ( i believe they utilise the snap network heavily). Not a single buffer no matter the time of day.


+1 for NOW and lightbox is great now

1 | ... | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17


Stuff takes 100% ownership of Stuff Fibre
Posted 24-May-2018 19:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.