Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




301 posts

Ultimate Geek
+1 received by user: 103

Trusted
Lightbox

Topic # 152154 17-Sep-2014 19:45
Send private message

Hello everyone,

A quick update for anyone using Lightbox on their iPad. Tomorrows release of iOS 8 unfortunately introduces an incompatibility with the DRM component of our current iPad app. For any plays after the first one, audio will fade after 10 seconds.

We're working hard to get a fix (which will originate from Google/Widevine) and release an updated version as soon as we can.

Until then we advise people to either hold off on upgrading to iOS 8 or completely close their app after each playback (double tapping the home button and swiping up to kill the app) to avoid the issue.

Hopefully, we'll quickly be able to provide the update needed.

/Jakob




Lightbox - we are online TV.

Create new topic
1087 posts

Uber Geek
+1 received by user: 106

Trusted

  Reply # 1130973 17-Sep-2014 20:07
5 people support this post
Send private message

How did your app developers manage to get all the way to the end of the ios 8 beta period without picking this up?!



301 posts

Ultimate Geek
+1 received by user: 103

Trusted
Lightbox

  Reply # 1130993 17-Sep-2014 20:21
Send private message

Hi Steve,

The issue is with Widevine integration, so we're not the only ones affected and awaiting a fix from Google. Very unfortunate, but not something that our developers "missed".

/Jakob




Lightbox - we are online TV.

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
2096 posts

Uber Geek
+1 received by user: 518


  Reply # 1130997 17-Sep-2014 20:27
3 people support this post
Send private message


61 posts

Master Geek
+1 received by user: 8


  Reply # 1131010 17-Sep-2014 20:56
Send private message

 

A quick update for anyone using Lightbox on their iPad. Tomorrows release of iOS 8 unfortunately introduces an incompatibility with the DRM component of our current iPad app. For any plays after the first one, audio will fade after 10 seconds.



How hard do you have to try to get the issue to reproduce? I'm running the iOS 8 GM build and it seems fine. Watched a couple of clips, maybe 30 seconds each and now I'm watching something from the start, all good. Have not had to quit and restart. In fact I've only used various iOS 8 builds during my Lightbox trial.



301 posts

Ultimate Geek
+1 received by user: 103

Trusted
Lightbox

  Reply # 1131237 18-Sep-2014 10:03
Send private message

Hi all,

We're working with Google and Apple to pin down the issue. Looks like the issue the also be remedied with either skip a little ahead/backward or pausing/resuming. Only if this doesn't work would you need to kill the app completely. 

Redmouse: What hardware are you using?




Lightbox - we are online TV.

61 posts

Master Geek
+1 received by user: 8


  Reply # 1131255 18-Sep-2014 10:09
Send private message

Redmouse: What hardware are you using?


A gen 4 wifi-only iPad. With and without airplay. I may well have skipped ahead, I'll try it again later.

2582 posts

Uber Geek
+1 received by user: 594

Trusted

  Reply # 1131307 18-Sep-2014 11:37
Send private message

Are there other bugs being addressed in this release? Most grating for us is that pausing a show (being beamed to our Apple TV) results in the show no longer buffering, so playback stops after a couple of minutes. To resume again, we have to exit playback, select the previous show (as the next in the series is selected), press Play, then use the scrubber to reposition ourselves back where we were.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Amazon launches the International Shopping Experience in the Amazon Shopping App
Posted 19-Apr-2018 08:38


Spark New Zealand and TVNZ to bring coverage of Rugby World Cup 2019
Posted 16-Apr-2018 06:55


How Google can seize Microsoft Office crown
Posted 14-Apr-2018 11:08


How back office transformation drives IRD efficiency
Posted 12-Apr-2018 21:15


iPod laws in a smartphone world: will we ever get copyright right?
Posted 12-Apr-2018 21:13


Lightbox service using big data and analytics to learn more about customers
Posted 9-Apr-2018 12:11


111 mobile caller location extended to iOS
Posted 6-Apr-2018 13:50


Huawei announces the HUAWEI P20 series
Posted 29-Mar-2018 11:41


Symantec Internet Security Threat Report shows increased endpoint technology risks
Posted 26-Mar-2018 18:29


Spark switches on long-range IoT network across New Zealand
Posted 26-Mar-2018 18:22


Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18


Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47


Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25


New Zealand Adopts International Open Data Charter
Posted 3-Mar-2018 12:48


Shipments tumble as NZ phone upgrades slow
Posted 2-Mar-2018 11:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.