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128 posts

Master Geek
+1 received by user: 15

Topic # 180781 21-Sep-2015 18:48
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Is the Lightbox app giving anybody else problems over wifi?  I am getting a disconnect message up to 4 or 5 times during a show, then I have to go back to the start and step all the way thru the show to get back to where I was, which let me tell you can become quite distinctly annoying.
I have a Sony TV using the same wifi, and netflix has never had a problem maintaining a constant stream, on that TV.
Sitting just below the TV I have a samsung BD player with smart tv media player, running the Lightbox app, which I have to say is far inferior to netflix, and is becoming too painful to use with the constant dropping out.
Sitting there watching a show, I have a wifi signal strength app on my phone, and the phone shows a mostly constant wifi signal, also the phone doesn't lose its wifi connection, so given that the wifi to phone and Sony TV are not faulty, this leaves either the Samsung BD player or the Lightbox app giving me grief.
Does the app make any attempt to reconnect the wifi if the connection was dropped for a tiny fraction of time?

Also, would be great if the app handled tracking of where I had got to in a show instead of instantly offering up the next episode.  Remembering the point it is at when the loss of internet event occurs would be a really neat feature.

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301 posts

Ultimate Geek
+1 received by user: 64

  Reply # 1391485 21-Sep-2015 19:13
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Just because you have another tv and another phone having no issues with the wifi could still be a problem with it .. Only way to tell is to run a cable to it then test again and rule out the wifi issues

2639 posts

Uber Geek
+1 received by user: 1113

  Reply # 1391492 21-Sep-2015 19:42
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Sometimes its just a compatibility issue between the router and the device.  Try a cable and see how that works as a process of elimination.  

Always be yourself, unless you can be Batman, then always be the Batman


12760 posts

Uber Geek
+1 received by user: 2064


  Reply # 1391548 21-Sep-2015 21:08
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I found WiFi unreliable with every media device I tried - Samsung TV, PS3. Wired fixed it.

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128 posts

Master Geek
+1 received by user: 15

  Reply # 1392190 22-Sep-2015 20:08
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scuwp: Sometimes its just a compatibility issue between the router and the device.  Try a cable and see how that works as a process of elimination.  

If cable was an option it would have been on one (gonna be a whole other adventure getting the house cabled up, saving that pleasure for later).  However I got hold if a dlink wireless access point and hooked the samsung to that, and have had no further disruptions.  So it was the samsung unit, I guess, which was not getting enough signal to keep the connection up.

Problem solved, however I still find the Lightbox app badly lacking in features:


  • It should be tracking where the viewer has got to in a show and assume you want to return to that point, especially when something like a network failure was the reason it stopped playing.
  • The forward/back feature is pitiful, the app should have an additional next/previous chapter function, or at least step in increments of 5 or 10 minutes, as well as that horrid 30 second step or whatever it is.

Overall the sound and video quality seem to be better than what I have experienced with netflix, but the navigation and continuity of viewing are a let-down.  Just my little grumble.

Anyways, I guess it is what it is.
Thanx for your responses.

399 posts

Ultimate Geek
+1 received by user: 30

  Reply # 1401618 7-Oct-2015 11:10
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Same issue with my Panasonic TV. Never had an issue viewing Netflix on the inbuilt app over the last 4-5 months but Lightbox constantly freezes when using the inbuilt app. It's very frustrating!!!! Thankfully I have it free for 3 months due to a promotion by Skinny, will be cancelling once my 3 months is up and sticking with Netflix.

5 posts

Wannabe Geek

  Reply # 1448984 12-Dec-2015 00:30
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I have been using the same problem from past few month, Actually what happened is i bought a smart dns subscription from Pure vpn and set it up on TV for online streaming via Wifi as here in Middle East geo restriction is a big issue. So samsung smart tv often get disconnected from Wifi. i contacted, support team of Purevpn and they fixed my issue. I think you should contact any technical support for samsung TV or something else? mayb your router has any issue

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