Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

171 posts

Master Geek

# 180781 21-Sep-2015 18:48
Send private message

Is the Lightbox app giving anybody else problems over wifi?  I am getting a disconnect message up to 4 or 5 times during a show, then I have to go back to the start and step all the way thru the show to get back to where I was, which let me tell you can become quite distinctly annoying.
I have a Sony TV using the same wifi, and netflix has never had a problem maintaining a constant stream, on that TV.
Sitting just below the TV I have a samsung BD player with smart tv media player, running the Lightbox app, which I have to say is far inferior to netflix, and is becoming too painful to use with the constant dropping out.
Sitting there watching a show, I have a wifi signal strength app on my phone, and the phone shows a mostly constant wifi signal, also the phone doesn't lose its wifi connection, so given that the wifi to phone and Sony TV are not faulty, this leaves either the Samsung BD player or the Lightbox app giving me grief.
Does the app make any attempt to reconnect the wifi if the connection was dropped for a tiny fraction of time?

Also, would be great if the app handled tracking of where I had got to in a show instead of instantly offering up the next episode.  Remembering the point it is at when the loss of internet event occurs would be a really neat feature.

Filter this topic showing only the reply marked as answer Create new topic
306 posts

Ultimate Geek

  # 1391485 21-Sep-2015 19:13
3 people support this post
Send private message

Just because you have another tv and another phone having no issues with the wifi could still be a problem with it .. Only way to tell is to run a cable to it then test again and rule out the wifi issues

3200 posts

Uber Geek

  # 1391492 21-Sep-2015 19:42
2 people support this post
Send private message

Sometimes its just a compatibility issue between the router and the device.  Try a cable and see how that works as a process of elimination.  

Always be yourself, unless you can be Batman, then always be the Batman


15110 posts

Uber Geek


  # 1391548 21-Sep-2015 21:08
One person supports this post
Send private message

I found WiFi unreliable with every media device I tried - Samsung TV, PS3. Wired fixed it.

171 posts

Master Geek

  # 1392190 22-Sep-2015 20:08
Send private message

scuwp: Sometimes its just a compatibility issue between the router and the device.  Try a cable and see how that works as a process of elimination.  

If cable was an option it would have been on one (gonna be a whole other adventure getting the house cabled up, saving that pleasure for later).  However I got hold if a dlink wireless access point and hooked the samsung to that, and have had no further disruptions.  So it was the samsung unit, I guess, which was not getting enough signal to keep the connection up.

Problem solved, however I still find the Lightbox app badly lacking in features:


  • It should be tracking where the viewer has got to in a show and assume you want to return to that point, especially when something like a network failure was the reason it stopped playing.
  • The forward/back feature is pitiful, the app should have an additional next/previous chapter function, or at least step in increments of 5 or 10 minutes, as well as that horrid 30 second step or whatever it is.

Overall the sound and video quality seem to be better than what I have experienced with netflix, but the navigation and continuity of viewing are a let-down.  Just my little grumble.

Anyways, I guess it is what it is.
Thanx for your responses.

436 posts

Ultimate Geek

  # 1401618 7-Oct-2015 11:10
Send private message

Same issue with my Panasonic TV. Never had an issue viewing Netflix on the inbuilt app over the last 4-5 months but Lightbox constantly freezes when using the inbuilt app. It's very frustrating!!!! Thankfully I have it free for 3 months due to a promotion by Skinny, will be cancelling once my 3 months is up and sticking with Netflix.

5 posts

Wannabe Geek

  # 1448984 12-Dec-2015 00:30
Send private message

I have been using the same problem from past few month, Actually what happened is i bought a smart dns subscription from Pure vpn and set it up on TV for online streaming via Wifi as here in Middle East geo restriction is a big issue. So samsung smart tv often get disconnected from Wifi. i contacted, support team of Purevpn and they fixed my issue. I think you should contact any technical support for samsung TV or something else? mayb your router has any issue

Filter this topic showing only the reply marked as answer Create new topic

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35

Amazon Studios announces New Zealand as location for its upcoming series based on The Lord of the Rings
Posted 18-Sep-2019 17:24

The Warehouse chooses Elasticsearch service
Posted 18-Sep-2019 13:55

Voyager upgrades core network to 100Gbit
Posted 18-Sep-2019 13:52

Streaming service Acorn TV launches in New Zealand with selection with British shows
Posted 18-Sep-2019 08:55 announces partnership with smartphone manufacturer HTC
Posted 16-Sep-2019 21:30

Finalists Announced for Microsoft NZ Partner Awards
Posted 16-Sep-2019 19:37

OPPO Showcases New CameraX Capabilities at Google Developer Days China 2019
Posted 15-Sep-2019 12:42

New Zealand PC Market returns to growth
Posted 15-Sep-2019 12:24

Home sensor charity director speaks about the preventable death which drives her to push for healthy homes
Posted 11-Sep-2019 08:46

Te ao Maori Minecraft world set to inspire Kiwi students
Posted 11-Sep-2019 08:43

Research reveals The Power of Games in New Zealand
Posted 11-Sep-2019 08:40

Ring Door View Cam now available in New Zealand
Posted 11-Sep-2019 08:38

Vodafone NZ to create X Squad
Posted 10-Sep-2019 10:25

Huawei nova 5T to be available 20th September
Posted 5-Sep-2019 11:55

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.