Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


634 posts

Ultimate Geek
+1 received by user: 109


Topic # 196115 19-May-2016 17:42
Send private message

How do I remove my account.

 

They have done nothing but spam me from day 1, despite me unticking this, and despite emails from "support".

 

 

 

And I can't find how to get out of it, stop subscription doesn't cancel this rubbish.

 

 


Create new topic

gzt

10185 posts

Uber Geek
+1 received by user: 1560


  Reply # 1555757 19-May-2016 18:04
Send private message

Are you also a Spark customer?

BDFL - Memuneh
61323 posts

Uber Geek
+1 received by user: 12066

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 1555779 19-May-2016 19:22
Send private message

I don't think it's "spam" for the purposes of the DIA Spam reporting, as there's a commercial relationship - unless there's no unsubscribe link on those emails.

 

Is there an Unsubscribe link on those emails?

 

 





7744 posts

Uber Geek
+1 received by user: 2559

Subscriber

  Reply # 1555815 19-May-2016 20:37
2 people support this post
Send private message

freitasm:

 

I don't think it's "spam" for the purposes of the DIA Spam reporting, as there's a commercial relationship - unless there's no unsubscribe link on those emails.

 

Is there an Unsubscribe link on those emails?

 

 

 

 

i believe there is

 

i havent received this spam? and im a light box customer


Mad Scientist
19012 posts

Uber Geek
+1 received by user: 2469

Trusted
Lifetime subscriber

  Reply # 1555825 19-May-2016 21:17
Send private message

to delete your account you email them to manually do it


1619 posts

Uber Geek
+1 received by user: 416


  Reply # 1555866 19-May-2016 23:21
Send private message

freitasm:

 

I don't think it's "spam" for the purposes of the DIA Spam reporting, as there's a commercial relationship - unless there's no unsubscribe link on those emails.

 

Is there an Unsubscribe link on those emails?

 

 

 

it is, if he has tried to unsubscribe and it fails. the unsubscribe process must be functional




634 posts

Ultimate Geek
+1 received by user: 109


  Reply # 1555903 20-May-2016 07:22
Send private message

Yes I am a Spark customer.

 

It is spam because

 

1)I unticked receive spam in the first place

 

2) I have unsubscribed twice

 

3)My settings show no spam but it continues to come.

 

 


1243 posts

Uber Geek
+1 received by user: 530


  Reply # 1555908 20-May-2016 07:37
4 people support this post
Send private message

Weird, because I'm a Lightbox customer and I didn't opt out of any emails, but I'd say I get less than one a month - hardly flooding my inbox. Perhaps you should opt back in - it might reduce the number of messages you get?


7 posts

Wannabe Geek
+1 received by user: 3

Lightbox

  Reply # 1558269 23-May-2016 21:33
One person supports this post
Send private message

Hi everyone

 

Just a quick note on this issue.

 

All our customers get introductory emails and have a chance to opt out. We are currently working through a glitch that causes a delay when a customer opts out from our email lists, which seems to be what happened here.

 

Please accept our apologies for the inconvenience.

 

Ella@Lightbox


789 posts

Ultimate Geek
+1 received by user: 75

Trusted

  Reply # 1558361 24-May-2016 07:16
Send private message

 Of note, I received an email yesterday for Preacher, but it's the first promo email since May 6th.


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.