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Topic # 201297 12-Aug-2016 11:48
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Got up to last couple of episode of Sons of Anarchy and it seems to have disappeared completely from Lightbox.

 

I know shows do have finite lifespan on there, but how do I tell that something is about to disappear?

 

I don't remember seeing any sort of flag or expiry date when I selected SOA in the app.  Did I miss something?

 

I guess I'll have to go and hire the DVDs just to watch a couple of episodes.

 

Suggestion: Perhaps emails could be auto-generated to advise subscribers when a series they have watched lots of episodes of is about to go, or when new episodes are added?





Mike

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  Reply # 1610661 12-Aug-2016 12:46
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I know that Neon has a category "last chance to see" and warns when there are x days left.

 

And that both TVNZOnDemand and 3Now show how many days til expiry.

 

So it cant be that hard to add a category or alert for subscribers.


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  Reply # 1610663 12-Aug-2016 12:48
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Hey @MikeAqua

 

Really sorry about this one: you didn't miss anything in this case.

 

We usually get notice when content rights expire - and yep, we email people who've been watching (and not finished) a show that's coming down soon. Sons Of Anarchy was an unusual one, and we didn't get much/any notice. 

 

Sorry embarassed

 

:edited to add:

 

We do also have a 'Disappearing soon' type carousel, which we turn on and populate with stuff ... but again, this one was unusual.




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  Reply # 1610703 12-Aug-2016 13:54
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GeorgefromLightbox:

 

We do also have a 'Disappearing soon' type carousel, which we turn on and populate with stuff ... but again, this one was unusual.

 

 

I haven't seen that for a while.  I guess it isn't visible when nothing is due to disappear.





Mike

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  Reply # 1610706 12-Aug-2016 14:01
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We generally try and use it for stuff we know is popular with people - and again, it's good when used in conjunction notice of when stuff's coming down...


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